McDonald's

1885 reviews

356-406 Main St, Lilydale VIC 3140, Australia

mcdonalds.com.au

+61397350650

About

McDonald's is a Fast food restaurant located at 356-406 Main St, Lilydale VIC 3140, Australia. It has received 1885 reviews with an average rating of 3.5 stars.

Photos

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

F.A.Q

Frequently Asked Questions

  • The address of McDonald's: 356-406 Main St, Lilydale VIC 3140, Australia

  • McDonald's has 3.5 stars from 1885 reviews

  • Fast food restaurant

  • "This store is just something else"

    "We have had a couple experiences recently of not receiving items we ordered and paid for at Lilydale McDonald’s"

    "Ordered on a Thursday night, a family favourites pack"

    "I'm putting a 1 star cause I can't put a 0"

    "I don’t often take the time to write negative reviews, but we’re super disappointed with the quality of our wrap meals"

Reviews

  • Kaleb

This store is just something else. The atmosphere of this store is phenomenal. The food was hot and fresh, customer service is amazing. Come and grab something and have a sit down for 15 minutes and you’ll be astonished.
Meal type
Brunch
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Crispy Chicken, Medium Fries
Vegetarian options
Allows for custom Ingredients and has plenty of vegetarian options.
Dietary restrictions
Followed perfectly on custom orders.
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
Heaps of parking spots. A ratio of about 1:3 compared between front and back parking.
Kid-friendliness
Massive, clean and inviting playground.
Wheelchair accessibility
Ramp to give access to the disabled.

  • Kathryn de Wal

We have had a couple experiences recently of not receiving items we ordered and paid for at Lilydale McDonald’s. We contacted McDonald’s complaints and received no compensation. As we live 15mins away and couldn’t return immediately when we realised their mistake. They also didn’t give us the receipt or use our code as requested. We talked to the manager on duty several days later and they were rude, unhelpful and condescending. We love McDonald’s and have so many great experiences. The Croydon one has fantastic staff. We have found some of the Lilydale staff to make mistakes and then not resolve the issues. It’s very disappointing and we try not to go to this location anymore as you end up paying for for things you don’t receive.
Service
Take out
Meal type
Dinner
Price per person
$20–40

  • Ken Roberts

Ordered on a Thursday night, a family favourites pack. Chips were all cold and soggy (like they had been sitting out for a long time, sauce packets forgotten and we waited roughly 20 minutes for the hot chocolate we ordered before we left deciding we didn't want our food to get any colder. Burgers were squashed but still tasted good and the place was very clean (unlike most maccas), and we felt bad for the singular worker rushing about and trying to get some assistances. Pretty disappointing service overall, mostly just upset over the forgotten items we paid extra for. At least the thickshake machine was working
Service
Take out
Meal type
Dinner
Price per person
$1–20
Food: 1
Service: 1
Atmosphere: 5

  • FireBat

I'm putting a 1 star cause I can't put a 0. After hearing them asking for the same parts of our order several times for our order number and watching uncoordinated staff keep heading stuff out to others we waited for over half an hour for our food. We were over 100 orders back in the queue compared to when others were getting their meals. When eating the meal it wasn't even worth the wait or the food for the overpriced stuff. My advise go to the shops get some ingredients make a meal for. Cheaper that tastes better and takes less time. Save the stress.
Service
Take out
Meal type
Dinner
Price per person
$40–60
Food: 1
Service: 1
Atmosphere: 1

  • Abbie CW

I don’t often take the time to write negative reviews, but we’re super disappointed with the quality of our wrap meals. Chocolate shake that was watery and had NO chocolate flavour at all, the chips were barley salted, cold, soggy and underdone, and the wrap was completely flavourless and cold. It just seems like no care was put into the quality of the food, and for the price we paid as well. Truly a regretful purchase and a waste of effort for my body to process. Can we just get a bit of a higher standard on the quality of the food, for the good of the people?
Service
Take out
Meal type
Dinner
Price per person
$1–20
Food: 1
Service: 3

  • Kim Reed

Every morning I have to wait more than 10 minutes for my coffee (which is ordered through the app), normally 415am, but Wednesday morning took the cake. I was the only one in drive through, 13 minutes later two other cars came in behind. 2 staff stood there chatting and laughing for 4 minutes before one went to payment window for cars behind. Another 8 minutes and staff bought ALL 5 coffees to me on a tray (I only ordered 1), and got really u ok set with ME when I tried to only take 1. This morning I went to Croydon and back in less time.
Service
Take out
Meal type
Other
Price per person
$1–20

  • FuzzBallitchy

Today I rocked up to Macca Ds wearing my favourite snazzy pants and ordered a large meal instead of medium so i could get some nifty shaker fries. I put it all in the bag and shook it up like a one legged camel hobbling down in Lilydale and got ready to sample the first chip. I opend up my face hole and shoved some chips in and my face parts lit up with glee, the experience was amazing surpassing any expereince i have had since back in the 80s when my mum would put chocolate powder on my coco pops. I was sold and will be back again tomorrow to munt some more salty fat goodness. 10 out of 10!

  • Jason Platty

I ordered a hamburger meal with an extra hamburger. I thought I would try getting it delivered. It showed up quickly, faster than the app said the arrival time was. However, from there, it's downhill. It cost $19 to get a happy meal delivered, I didn't get the second burger, and it was cold. They don't have insulated heat bags. Just chuck your order on the handle bars in its brown paper bag, drive a 5 minutes to my place, and the fries are ruined.
Service
Delivery
Meal type
Dinner
Price per person
$1–20
Food: 2
Service: 2
Atmosphere: 2

  • Ruben Smolenaers

Chicken was extremely dry. I didn't get sauce that I ordered for my nuggets and the chips were soggy. Staff were nice but the food took a while longer to be made. The floors were a bit dirty and wet but not hazardous.
Service
Take out
Meal type
Dinner
Price per person
$1–20
Food: 2
Service: 3
Atmosphere: 3
Recommended dishes
Double Quarter Pounder, Big Mac
Kid-friendliness
They have a kids play area but it reeked of vomit and feces, so I wouldn't recommend unless you want your kids to get terribly ill.

  • Carly S

This would have to be the dirtiest and slowest McDonald's I have ever been to. We sat an hour and the filthy dining room was not cleaned once. Our food was wrong, our drinks were wrong. Our ice-cream order was printed and placed onto the counter and forgotten about until 5 minutes later when I asked about it. There is a lovely kids play area but the service is slow to non existent. Won't be returning.
Service
Dine in
Meal type
Lunch
Price per person
$1–20
Food: 1
Service: 1
Atmosphere: 1

  • Joe Cliffe

Worst place I have ever been to, fries were soggy and cold, chicken patty was old and they messed up my order twice. The customer service was awful with no effort shown whatsoever and in particular the manager who was Jade was angry and practically forced me out after I stated that they had messed up my order. Terrible. The kfc up the street was far better in every way would definitely not recommend this Mcdonalds.
Service
Take out
Meal type
Dinner
Price per person
$40–60

  • Richard Loynes

Constantly missing items from orders from this restaurant. This joint cant even put a plain burger in a bag FFS, time appears to be more important than customer satisfaction. The burgers look like they've gone 12 rounds with a pro boxer, my advice, check your order b4 getting too far away. There's no point calling to complain, you'll just be fobbed off.
Service
Take out
Meal type
Dinner
Price per person
$60–80
Food: 1
Service: 1
Atmosphere: 1

  • STI Kachy

There was some very angry and loud employees (one very unmotivated bloke and an angry lass) calling the numbers and chasing up orders from the kitchen for the entire 30 mins i dined in. I get it, we don't expect Crown fine dining but geez use your inside voices and have some respect for clients.
Service
Dine in
Meal type
Lunch
Price per person
$20–40
Food: 2
Service: 1
Atmosphere: 1
Parking space
Plenty of parking

  • Fred Mac

Thanks Jade for your exceptional customer service. I've had issues with my coffees at this store since they got new machines and Jade has gone above and beyond to make sure the coffees are still great, trying different options and strengths. For a coffee lover who gets her coffee from here every day, I really appreciate the effort taken to get the coffee right. Thanks Jade!!
Service
Take out
Meal type
Breakfast
Price per person
$1–20

  • Stuart Gruchy

Turned up to order well over $200 worth of food for my staff that are starting early. I was told that the restaurant is closed and I'll have to go through drive through. I explained that my vehicle is too tall to go through drive through. The "shift manager" told me to go to Chirnside Park and there was nothing he could do. Absolutely pathetic customer service, he could've easily taken my order.
Food: 1
Service: 1
Atmosphere: 1

  • Kevin Baldwin

The food is what it is. The service was exceptionally slow possibly due to how busy they were it was a non stop joint. As Macca's goes the atmosphere presents well with a large play area. Alot of stairs though so grab the batteries for the pacemaker and be ready for the climb. I would visit here again if I needed to
Service
Take out
Meal type
Other
Price per person
$1–20
Food: 3
Service: 2
Atmosphere: 4

  • Infyre

Good McDonald's store, sometimes there's a bit of a wait if you're ordering at the counter, but food is practically good all the time. Atmosphere is a little dead, kinda quiet with the beeping noises but at the end of the day it's maccas, and you know you're gonna get the exact thing you ordered
Service
Take out
Meal type
Other
Price per person
$1–20
Food: 5
Service: 4
Atmosphere: 3

  • Angie

Always a bad experience here. Ordered 2 McChicken meals and 2 happy meals, they asked us to pull over to waiting bay, waited for ages and saw cars go by. They came out with the food but no drinks and missing one of kids happy meal, the girl said she will follow up, 10 mins later still nothing. My husband went inside, they didn't have any drinks ready or happy meal! Foods cold! Can't believe how difficult it is for them!

  • Shirin Gh

My kids love McDonald’s and I have to order by uber eats and always , always , always some items are missing from the orderWhy you guys cant do your work right!!!! I have decided to not order again but my kids love it!! So pleaseeee please I beg you 1000 times : open your eyes and do your work right check the orders three times to make sure its completely right!!!!

  • Rockets Lilydale

Got it delivered by uber eats, showed up looking like this. Now my family of 7 (6 now) will starve tonight. Beat the driver with a tomato sauce bottle. Teach him for delivering food to ME like this Sorry for the bad photo, ignore my daughter in the background she sadly starved due to not eating tonight. She will be dinner tomorrow
Food: 1
Service: 5
Atmosphere: 5

  • Owen Hancock

I don't expect much but this is appalling. Are you that tight with money you can't even put a full slice of cheese on a chicken and cheese and have to use rotten lettuce? I'm not angry, just disappointed you would serve this to humans. I wouldn't even let feed this to rats.
Service
Delivery
Meal type
Lunch
Price per person
$20–40
Food: 1
Service: 1

  • michael joseph

This is one of the worst McDonald’s in Melbourne. They hardly ever get your order correct. Make you wait in their car park for over 15 minutes and continually forget to take orders from their drive through. Often think it would be easier to drive another 15 minutes to the next Mcdonalds. Terrible store
Service
Take out
Meal type
Other
Price per person
$1–20

  • Glenn Thomson

Worst McDonald's I have ever been to. Management allows them to pre fill drinks in large amounts. So when you get yours it's flat, ice melted and warm. Very slow service too. Needs a good clean as well.
Service
Take out
Meal type
Dinner
Price per person
$20–40
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Big Mac

  • 黄砚之

Tried to order 2 grilled chicken wraps at drive-through. Got 2 chicken snack wrap ordered. Changed it when paying and waited half an hour for that 2 wrap cause 'we changed the order' and it came as two crispy chicken wrap and it wrap is broken cause the tomato apparently sat there for too long and soaked through.
Food: 2
Service: 1
Atmosphere: 1

  • Frank T

Set in a good location, McDonalds Lilydale offers everything McDonald's family restaurants are famous for. The interior decor is modern and spacious, with a warm friendly ambience. The service is friendly and food is served fast. There's a big Children indoor play area on site, plenty of parking and a Drive through service. A great place to go to when in Lilydale.

  • Brian Callaghan

Chips suck but the big Mac was good. The chicken nuggets is delicious as ever. Mcflurrie malteses desert was delicious.
Service
Take out
Meal type
Lunch
Price per person
$20–40
Food: 3
Service: 4
Atmosphere: 5
Recommended dishes
Burgers
Wheelchair accessibility
They do at the back of the restuarant.

  • Loz B

Appalling service. Orders consistently wrong. Stood at the counter and was ignored a dozen times by staff walking past. Then whilst dining in was listening to 2 staff members yelling across the kitchen complaining about a colleague. If it wasn't our local I wouldn't come at all.
Service
Dine in
Meal type
Lunch
Price per person
$1–20

  • Daniel Smith

Ordered 4 meals for $70.00 in drove through, waited 18 minutes. Had to walk in the store to ask for my order...and they left out a $9.00 burger. Go to KFC across the right. Higher chance you'll get what you paid for.
Service
Take out
Meal type
Dinner
Price per person
$60–80
Food: 2
Service: 1
Atmosphere: 1

  • Evan Donohue

This store is rubbish. My mum and I waited in the car park for 30 minutes for a coffee, and when the bloke finally comes out with the drink, he spilt the coffee all over my mum while handing it to her! Couldn't even get a refund as he instantly ran off. NEVER again.
Service
Take out
Meal type
Breakfast
Price per person
$1–20

  • Gee Gee

Was actually shocked at the quality of the Big Mac! Lol, it was drive thru and the cardboard box was all greasy on the outside but the burger was just the right amount of grease and well put together. Maccas doesn’t get better than this in Australia (maybe Japan!)
Service
Take out
Meal type
Dinner
Price per person
$1–20

  • Bernard Stinson

So bad, have never seen a McDonald's so badly managed, young female manager yelling at staff about how to do coffee, order wrong and drinks made and sitting on counter for over 15 minutes before order called.
Service
Take out
Meal type
Lunch
Price per person
$80–100
Food: 1
Service: 1
Atmosphere: 1

  • Denise Bracecamp

Really disappointing. Ordered 20 nuggets, got 3. Ordered 2x fries, got one serve only. Got home, only 5 minutes away. Burgers and chips totally cold, sundaes 2/3 melted and it's the middle of winter! Won't be back. Rip off. Would rate as zero stars if I could
Service
Take out
Meal type
Dinner
Price per person
$20–40

  • A M

George is an absolute asset to the company. Constantly looking after customers (I don’t know the last time I’ve seen an employee proactively helped a customer without them walking up to the counter), came and spoke to my son (even gave him a balloon!) and constantly going above and beyond. Whatever this man is being paid isn’t enough!

  • Michael H

The amount of times you go hear are told to park for X mins to get fresh food and then it comes out stone cold anyway is appalling, Oh and that’s when they don’t just blatantly get your order wrong. Seriously management are a joke
Price per person
$20–40
Parking
Waiting bays are inaccessible to the drive through window

  • Shirin Gh

I have ordered McDonald with Uber eats for the second time today they messed up. I know you are busy but please be careful when you prepare orders. First time one big mag were missing And the second time they didn’t put the coke! Oh right you are busy but my kids don’t understand and they want their coke and burger!!!!

  • N H

90% of mornings I am waiting for my coffee. How hard is it to remember when someone orders a sauce with their meal? Must see it on the screen and think- they have paid the extra money, let’s not put it in their order. The dark skin coloured manager is lovely and so is the gentleman with the solid tattoo around his arm

  • Benny Fong

One of the staff cleaner Joanne is very friendly and she did assist with me and offer me to found a high chair, even not available but her services was great!
Service
Dine in
Meal type
Lunch
Price per person
$20–40
Food: 3
Service: 5
Atmosphere: 4
Recommended dishes

  • Alexis Jackson

not happy at all i received a big mac with no patty at all and when i tried to call the store i got no reply and they had turned off their phone.
Service
Delivery
Meal type
Dinner
Price per person
$40–60
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Big Mac

  • Peter Veeken

Quick snack and coffee for afternoon tea.
Service
Take out
Meal type
Other
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Crispy Chicken, Medium Fries
Parking space
Plenty of parking
Parking options
Free parking lot

  • Mike Fitzgerald

A very organised, clean and well run restaurant. George, the store owner, was helping staff and customers and leading by example. This is the first time that I have ever seen the store owner helping customers and being part of the team. Definitely worth coming here if you want Maccas, thumbs up from me.

  • Matthew Amroodt

I cone in the play ground good places for munchies
Service
Take out
Meal type
Dinner
Price per person
$200+
Food: 5
Service: 1
Atmosphere: 5
Recommended dishes
mc Rib Burger, Toastie, Burgers, Double Quarter Pounder, Classic Angus, Medium Fries, Big Mac

  • Rapid Response Pressure Cleaning

Was served by a lovely gentleman by the name of George. His friendly service made our day!
Service
Dine in
Meal type
Lunch
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Burgers, Double Quarter Pounder, Classic Angus

  • Liliana Lees

We ordered the classic Angus and the mighty Angus. Tasty lovely and fresh. We had to wait for our coffees. We were not disappointed .The Australiano with chai and wattle seed. It was worth the wait it was delicious.
Service
Take out
Meal type
Lunch
Price per person
$20–40

  • Kylie

Attended the drive through for an iced latte and thickshake, was quite busy, but not very long wait time. Staff were friendly. Easy order and pick up.
Service
Take out
Meal type
Other
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 5

  • Liam Parker

I've been to better McDonald's. No outdoor seating, staff wouldn't allow a small dog just inside the door. Service was ok but food was pretty ordinary.
Service
Take out
Meal type
Breakfast
Price per person
$1–20
Food: 4
Service: 3
Atmosphere: 4

  • Stephen Taylor

This Maccas is certainly a lot classier than it was back in the day. No more cages over the drive through order boxes. The loo's were clean, Service was good, and my order was right . Car park could be problematic if you towing but I was able to park the work truck without issue. …

  • Michael Pushie

Didn’t get what I payed for and food that I got was cold and staff would do anything to help
Service
Dine in
Meal type
Dinner
Price per person
$40–60
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Double Quarter Pounder, Big Mac

  • Rich Lawrence

Macca's as expected. Watch kids exiting out the back, directly in the path of the drive through and against a solid wall. Hard to see, easy to get hit.
Service
Dine in
Meal type
Dinner
Price per person
$1–20
Food: 4
Service: 5
Atmosphere: 4

  • beau van de ven

Terible service bad hygiene. Tables were so dirty. Asked them to clean table they said they will in 2 min then said they have no cleaning cloth. Tables never got cleaned waited 15 min for meals they can't even count how many nuggets to put in a 6 pack
Price per person
$40–60

  • Jacob Meyers

Ordered chocolate thickshake, drove away only to take a sip and find out not only is it vanilla, but it tastes off - like sour milk. Threw the whole thing away at the servo and got a Dare mocha instead
Service
Take out
Meal type
Other
Price per person
$1–20

  • Sam Archer

This was the most welcoming and tasty McDonald's I've ever been to. The food was hot and fresh, the tables were clean, the whole place was decked out in festive gear, and the general vibe of the place was cozy. If we're ever back in the area, I'm definitely stopping by again.

  • Anthony Cutajar

Was told to park after going through drive thru, waited for 14 mins, then partner went in to check where our food was and we were told it was already marked off. But we hadn't received the food. Waited another 5 for it to be made fresh and ended up with a bonus large fries.

  • Tarah S (Saturn)

Extremely fast service, clean rest rooms and restaurant, fries were hot and fresh.
Service
Take out
Meal type
Dinner
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Burgers, Double Quarter Pounder

  • Holly McGuire

Just your typical Maccas. Sometimes it's great, sometimes it's not, sometimes they get your order right, sometimes something's missing. Good location as there's no other fast food joints out in the Yarra Valley.
Food: 4
Service: 4
Atmosphere: 4

  • Johan Tan

Great morning breakfast with bacon and egg muffin with hash brown and flat white. Taste is great, size is getting smaller though.
Service
Dine in
Meal type
Breakfast
Price per person
$1–20
Food: 4
Service: 4
Atmosphere: 4

  • Stephen Simmons

Great coffee. Friendly staff and quick service. Very clean as well. Well done.
Service
Take out
Meal type
Lunch
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Burgers, Classic Angus

  • Qing Zhang

I bought a quarter pounder and a Big Mac and they only gave us one cup of chips. We went back to ask and they didn’t even admit it and give it to us!!!
Service
Take out
Meal type
Other
Dietary restrictions accommodated
None of the above

  • Ian Price

Female dropped my order on the floor and with about 4 others found it to be amusing. Instead of getting a fresh order, she then proceeded to change over bags. Not very happy.
Service
Dine in
Meal type
Lunch
Price per person
$20–40

  • Julie Kelly

Needs a clean up outside. Papers, dirt and mud. Maybe just on the day I visited.
Service
Dine in
Meal type
Lunch
Price per person
$1–20
Food: 4
Service: 4
Atmosphere: 4
Recommended dishes
Burgers

  • Carol Toe

Constantly get the orders wrong! Constantly get put in the waiting bay and have to wait 15+ minutes the last time I went there I got an orange juice with my meal seems like there getting right the orange juice tasted watered down to the shit…

  • Rufus Moorhead

was assaulted in the bathroom by a 90-year-old man hiding in one of the stalls. did not get my food but stole a milk shake from a kid whose mum had wandered off.
Service
Take out
Food: 5
Service: 5
Atmosphere: 5

  • Grant Stinear

The restraunt was grubby. Bags of rubbish were lying near tables. The young staff taking orders had not been trained in how to take orders from customers. They lacked eye contact and mumbled. This place has gone backwards in recent times

  • bjs1965

Disgustingly filthy … can’t believe management allow their establishment to be this poorly maintained.
Service
Dine in
Meal type
Breakfast
Price per person
$1–20
Food: 3
Service: 2
Atmosphere: 1

  • Veronica Shannon

First time here. Chips were hot. Service was great. Not sure if it was the Manager (a man around 40-50) made us feel extremely welcome and had a great rapport with college students. A huge shoutout to the guy and the vibe on the place!

  • Miss Grace Elizabeth

Jazz you are a pleasure to be greeted by at front window. Your smooth communication makes it easy to order thank you for your awesome customer service skills
Service
Take out
Meal type
Dinner
Price per person
$1–20

  • Ruth Mendoza

If I could give a 0 I would!! Open 24/7 but they can’t serve you? They shouldn’t be open 24/7 if that’s the case! Worst customer service.
Service
Take out
Meal type
Other
Price per person
$1–20
Service: 1

  • OG Chon Time

Have you been to one Macca's you've been to all of them!
Service
Dine in
Meal type
Lunch
Price per person
$20–40
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Cheeseburger Range

  • Sondra Roberts-Stott

Yummy. Quick. Clean fresh. Hot
Service
Take out
Meal type
Lunch
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 5
Vegetarian options
Love the onion rings and coffee is great

  • missmaculata

Love the dine in experience in this store. I come once a week with 2 young boys and George is always amazing, his service is exceptional! But the drive thru experience is shocking! Can't get an order correct to save themselves.

  • Matthew Elliott

Typical Maccas. Ordered with self service in store. Food was as you would expect from Maccas.
Service
Take out
Meal type
Dinner
Price per person
$1–20
Food: 4
Service: 3
Atmosphere: 3

  • Peter Spencer

Room to park. Always clean. Daily newspapers usually freely available. Staff are happy and friendly. Not sure what's happening but it's a bit empty today. (Oct 25). Disappointed that the coffee is now only in paper mugs.

  • Alexander Robinson

Ordered a chai latte and it was one of the best I’ve had. Props to Sydney in the cafe!!!
Service
Take out
Meal type
Other
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 5

  • Abby Morrison

Waited 20 minutes, for a cheeseburger to finish order, while everything else was left to cool down on the counter. Was in a hurry and will try to remember never to get McDonalds again. Drive Thru was their priority.

  • Craig Brashaw

Order a burger with light aoili to avoid a complete mess of a burger. May aswell have ordered extra heavy aoili with aoili on top. Burger was swimming in aoili and falling apart. Not difficult to get that right.

  • Jay Patel

Quick food most of the time but some times but delay
Service
Dine in
Meal type
Brunch
Price per person
$1–20
Recommended dishes
Toastie, Burgers, Double Quarter Pounder, Classic Angus

  • Byron C

Not one to regularly review a Maccas but this one was great. Standard Maccas food which is just ok, but the restaurant was very clean and service was great.
Food: 3
Service: 5
Atmosphere: 5

  • Aiya5705

Nice people, very caring, cleanliness top of the line.
Service
Dine in
Meal type
Breakfast
Food: 4
Service: 4
Atmosphere: 4
Kid-friendliness
Good with my grandchildren

  • Junbin Tang

Always messed up with the fries order. We ordered delivery from this store many times. For last three times, twice with normal fries instead of shake fries. This time, ONE serve of fries only. Always fries.

  • Jared Russo

Got served my the most depressing McDonald’s worker I’ve ever encountered, lifeless service with major attitude problem, not to mention the food was cold and disgracefully put together… terrible all round

  • Vanessa Graus

Took 30 minutes to get my food. Turns out it was sitting on the counter and no one bothered to call my number. Terrible service. Go to another maccas
Food: 2
Service: 1
Atmosphere: 1

  • Lewis Farman

Better burgers??? Opened the box to this mess. Yeh not sure it's much better. Think this picture says it all. Lots of room for improvement I guess though, now you're offering better burgers.

  • Dharani Gunaratne

Very bad service mixed up the order. And they didn't even care. Won't recommend. Especially ethan
Meal type
Breakfast
Price per person
$80–100
Recommended dishes
Burgers

  • Moist Seagul

Greasey, expencive, terrible burgers, cooked to acceptable level 1 out of 100 times. Expencive, bland, under cooked chips.
Food: 1
Service: 3
Atmosphere: 1

  • Paul Madmel

Drive through order. Rates better than some other McDonalds. Not a lot to add as I didn't enter the premises.
Price per person
$1–20
Food: 3
Service: 4

  • Dushy Vithiya

Usual Mcdonalds food Queues were long in drive through, maybe more ordering staff would help
Service
Take out
Meal type
Lunch
Food: 5
Service: 3

  • Gilly Bo

Double bacon burger on picture different to my purchase, cheese missing and bun flat. Poor delivery of product imo. False advertising and promos by Macca's.

  • Stephen Worthington

Dear McDonald's Lilydale if I pay for a large chocolate sundae I want a large chocolate sundae not a large filled to a regular size like I keep getting!!

  • track mad

We went to this McDonald's at 810pm and thay leave the milk open it was like this for 30mins. Pretty bad and thay reused it that's so gross.

  • Austin JUDD

They gave me the wrong amount of nuggets! Do not recommend this place! Bad service as well got turned away to go to self serve counter

  • Hi ALL

We have the hot chocolate and chocolate cone ice cream absolutely delicious
Food: 5
Service: 5
Atmosphere: 5

  • Luciella Bolger

got a breakfast muffin. had egg shell all through it. threw up twice bc of it. do better. not the first time it happened either.

  • E Samir

Ordered a Mac.Spiesi chicken. No sauce at all and the salad is in side the box when it has to be in the burger ‍♂️ …

  • Jason De Angelis

Quick turnaround considering the late hour, but McDonald's food is always garbage... But what other options are there at 2am...

  • John Flaccavento

Just parked in parking bay while waiting for family to use the men's room. Didn't eat there or ordered food quick in and out

  • Evan Laios

It was just drive through but very quick and pleasant service.
Food: 5
Service: 5
Atmosphere: 4

  • Kyle hendo

This seems to happen alot burgers cold no ice in drinks. Chips cold going to make a formal complaint to head office

  • Elijah Wade

Just jump over the dirty needles in the carpark an you can enjoy your food.
Service: 1
Atmosphere: 1

  • FORZA HORIZON 5 CLIPS

bad making at took 20 mins for a soft serve
Food: 2
Service: 1
Atmosphere: 2

  • Kona Kerr

Not bad just little slow with the service
Food: 4
Service: 4
Atmosphere: 4

  • Yifan Li

very good. still in great temperature compare with other MC just get cold and mess inside

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