I purchased an NCM Paris + ebike from Melbourne Powered at Ascot Vale a couple of months back. It's a great bike for the cycling I had in mind - I'm in my seventies and have been riding hybrid bikes for many years and no longer as fit as in my younger days. I am truly impressed with the professional approach of the owner Lachlan, and staffers Anthony and Joe who I either met online or personally at the store. I brought my bike in for a free 6-week after sale service. The workshop did an excellent job in addressing a couple of technical issues which had arisen when "running in" the bike. So special thanks to the tech guru(s). I would recommend Melbourne Powered to anyone looking to buy a new bike or needing to have their bike serviced.

Bought my "Papa Grande Pro-3 Wheel E Trike" about 6 months ago online. When it arrived, it required partial assembly (front wheel) which seemed pretty straight forward at the time (how hard can it be I asked myself ?) Apparently in the hands of a novice bike enthusiast , it proved to be my undoing. After trying 3 different bike shops in my area (all refused to even look at it) I contacted Melbourne Powered - Electric Bike Experts who were more than willing to help........they picked the trike up, repaired it and delivered it back the same day! ........Thank you Anthony and the team at Melbourne Powered

Quick response even by text messages. Ask for a quote to fix my Segway’s front tyre and the price is good compared to other. Dropped in on Friday morning. Lachlan said it will be done next Monday, but he knew that I need it fast. He gave me the max cost that I might bear and I’m okay with it. He didn’t promised me anything but by surprise he texted me in the afternoon said it’s ready for collection. Wow! Same day service. Really helpful guy. And the price that he charged even less than the max quote that he mentioned. Legend! Thank you so much.

I am pleased to recommend and thank Anthony and crew at Melbourne Powered in Ascot Vale for his and their very good delivery of an ebike Merida 400 Espeeder. He in particular was very good, reliable and provided effective insight, understanding and on time delivery of this bike despite the odds. He reminded me of an old saying of mine, “they said it couldn’t be done but the best man didn’t know that and just went out and did it!” Would recommend his store and business for personable and reliable delivery. Cheers Paul S

Absolutely lovely and incredibly helpful folks!! I purchased a mid-drive ebike conversion kit for my vintage bicycle and I had a wonderful experience. I had lots of questions about my particular setup, David and some other staff members went above and beyond in helping me troubleshoot potential problems ahead of time, accomodating tweaks and giving advice. They were all knowledgeable, respectful, and wonderfully enthusiastic!! Would recommend to anyone who needs ebike-related stuff (and have done)!!

Purchasing a new e-bike from this team has been a fantastic and absolutely satisfying event. Even though I am an experienced bike rider, they took the time to listen to my ideas, and offered several worthwhile solutions until we collectively were able to find the perfect choice. I could not be more pleased with the professionalism that Anthony and his team provided. I highly recommend you explore the Melbourne Powered team if considering an e-bike purchase.

I am so pleased with my new Paris Plus + Folding Electric Bike! Wonderful service and advice from Melbourne Powered. Very patient and knowledgeable! I am so exited about being back on a bike and feeling 5 years old again! I am 65 and bought a high quality Red helmet hoping to look younger ! I don’t look younger but certainly feel young at heart ❤️! Melbourne Powered only stock high quality bikes and accessories so this is the place to go!

I have recently found this gem of a business with an enthusiastic and knowledgable team. They recently went out of their way to assist with spares and advice and as such chose them when purchasing my new Ebike. It was presented perfectly with fitted accesories and all documentation for registering. They also stock reputable brands of accessories such as high quality locks and pumps that are hard to find elsewhere. Highly recommended.

Anthony and his team were easy to deal with - very helpful, responsive and able to negotiate. I bought a top of the line ebike, with a great carrier rack for the car, at the most competitive price that I could find in the country. They even got it shipped to a different state for me, to a partner-shop, who were able to assist me getting started. Great job, friendly service and very happy with the bike. Thank you.

These guys really care for there costumers!! I received a call and text message from the lovely guys at Melbourne powered just to confirm sizing detail of a tube I ordered for my e-bike …. The way I see it is, they did not have to call me to confirm they could have just sent the order off like others… These guys really care and is why I will shop at Melbourne powered again. ✌

Lachlan and the crew were very informative and selected the best bikes suitable for two "oldies". When picking up the bikes the owner of the shop gave us a comprehensive run down on the functions of the bikes. The service and professionalism of these guys l would not hesitate in recommending you to buy bikes from them Also very good on price and after sales service.

Found out that Melbourne Powered does services for E Scooters, as I had trouble with getting my DIY job fitting my own tyres on the wheel. I went to the professional to get it done. Too my surprise Anthony at Melbourne Powered did it in less than 5 mins and labor cost was very reasonable. Highly recommended for anyone needs to get their e scooter tyres replaced.

I was interested in purchasing a Rocky Mount Backstage Swing away bike rack, but had a few queries. Spoke to the boys at Melbourne Powered on the weekend, purchased online on the Sunday, and the rack arrived into Queensland on the Thursday. Could not ask for better! The bike rack works a treat, perfect for my Ute, which we need regular access to the tailgate.

Anthony, Lachlan & the entire Team at Melbourne Powered are professional, polite and always helpful. Don’t be fooled by their laid back demeanor, these guys know their stuff. They have built 4 bikes for me and each one is better than the other. Thanks for all your great work and for providing a genuine alternative to the “corporate” bike shops. Cheers Joe G

Melbourne Powered did a great job with my bike once again. It’s great being able to trust that they will be able to get to the bottom of the problem and do a thorough job in fixing it. This is especially important after the experience I had with the people where I purchased my bike. Not all ebike shops have the same level of ebike experience and knowledge.

Had issues with brakes and needed a general service. Brake issue fixed completely , a few extras that were needed were thoughtfully add to the service. The bike is riding like a dream. I had a knee replacement 6 weeks ago and started riding again last Wednesday. 150 wonderful km later, all on a perfectly serviced ebike. Thanks so very very much

I was full of hesitation to try riding again but Laughlin was calmly confident and encouraged me to give the etrike a ride to see how it fits…it was great! I rode it, I loved it , then I bought it!….and he help us sort out the rack for the car and also any future need’s were all considered and sorted smoothly. Thank you Melbourne powered!!

We recently purchased 2 bikes, a Moscow Plus and a Milano Plus and we couldn't be happier. They are exactly what we wanted without an exorbitant price tag. We ride them most days and love the ease of an ebike. If the wind comes up a bit during the ride we just power on. We wanted comfort and reliability and that's what we got.

I recently purchased the 28" NCM Milano Plus Trekking E-Bike. I'm 168cm and after a couple of days I asked Anthony if I could swap it over for the 26" which is a more manageable size for me. Anthony & team helped me out with everything I needed and I love my new E-Bike and couldn't recommend Melbourne Powered highly enough.

Great friendly staff who provide on point information and dealing with this company is a seamless and efficient experience. Pricing is very competitive, product information is good, dispatch timely and the rack I bought is a clever adaptive design that comes with enough bits to make it suit most situations. Well done team!

Alex, Lachlan and everyone we met at Melbourne Powered were absolutely amazing at helping us get our dream cargo bike. They were sensitive to our unique needs and I felt they were fully invested in helping us get the right bike for our family. Forever grateful!! Will definitely be returning for our regular servicing.

Excellent little shop with a wide range of parts. Even though I don't have a e-bike, Anthony was extremely helpful in helping me pick out some parts for my bike that I needed, as well as picking out cleaning products and chain lube. Will definitely be coming back, and 100% recommend the team at Melbourne Powered.

Really happy of had found this place just by browsing. Wanted to convert my pushbike into an E-bike and couldn’t have expected any better then what a received. Everyone there knows their stuff and the customer service it’s quite impressive. Would recommend to anyone who’s looking to get the job done right!

Best electric bike shop in Melbourne. Staff and extremely friendly and welcoming. We had a flat tyre on our ebike and they fixed it instantly, even recommended swapping the knobby tyres to ones more suitable for concrete and asphalt. Very satisfied with the service and hospitality of Melbourne Powered.

Was looking for an e-bike Bosch powertube battery adaptor to allow a 400wh battery to fit in the space of a 625wh. Lachlan and Anthony promptly handled my enquiry and confirmed that the product that they have in stock should serve the purpose. Thanks to you both for the quick attention to my question.

I contacted MPB after hearing about ebikes combusting.I bought my easy bike in WA and came across MPB. I was impressed with their quick and reassuring response. I'm pleased to know there'll be somewhere close by I can take my bike to for servicing. Thanks so much. I'll be promoting you to friends.

The owner is very knowledgeable and as a bonus is very funny, his wife is also very funny and easy to talk to. They both alone would get the 5 star rating. The rest of the team is really eager to help. Great atmosphere for beginners as well as experienced riders. Would definitely recommend

melbourne powered IS the place to go for your new pride and joy. Great honest advice prompt service ready to get you on your way quick smart. Already couple of my workmates are impressed with my bike and are going for a visit soon. So grab the tram walk in there and ride home!

Hired an ebike for a week for a trail ride in the hills. The bike was perfect and Lachlan and the team were all so helpful they made everything super easy to organise. The equipment was all A1, and the guys a joy to deal with. Are now my go-to ebike team! Highly recommend!

Simple online shopping. I bought the wrong part, they explained what the right part was & was really helpful. Returned the part & got refunded quickly. All the people I spoke to were really friendly & knowledgeable. Thanks again guys for all your help & patience with me.

I've been going to Melbourne Powered to have my Reise and Muler Load 75 serviced for about 3 years now. They provide top notch service, know their stuff and are always willing to go that extra mile. If you are after an electric bike or need one service, give them a try.

I took my bike to get the back where frame changed over. I went to 2 local shops and they had no idea how to fix it. These guys were so helpful and knew exactly what was required. Super quick service and very efficient! I’ll be taking my bike back there from now on.

I went in for the second time with my son to have the wheel of his TRYBIKE replaced and honestly this guys are so gentle, Competent and caring. Your kindness radiates in your work and personality. Our ride back home was full of joy and lots of excitement. Thank you.

Lachlan, Angelo and the crew at Melbourne Powered are brilliant. They give great advice and carry the highest quality bikes and associated equipment. I’ll happily keep returning to them because they get the job done right!! Happy New Year guys!!✌️☮️☯️ …

Great store- staff very helpful with options for bikes- very knowledgeable and passionate about the products they sell. Had a new system put on my old cargo bike- guys had answers to my requirements- first ride 180K's to Cowes (via bike trails)- joy to ride!

Great service, Anthony and his team are really helpful, their service is quick and very affordable. Picked up my new bike, I dealt with Lachlan, as always great customer service from Lachlan. I highly recommend Melbourne Powered for all your bike needs. !

Not only did I get myself a fabulous new e-bike, (Auren) I experienced AMAZING customer service. The whole team were super friendly, approachable, helpful, fun and very knowledgeable. 100% recommended Thanks guys! From Maggie ‍♀️

Super helpful, and their online shipping is awesome with a great choice of equipment. I love using the bafang eBike system, and Melbourne Powered sell all the parts to keep it running! Along with some trick aftermarket parts from our NZ cousins!

These guys are the real deal. No bull they will fix your bike properly for you. We’ve needed someone in Melbourne that fixes all electric bikes not just their own brands. These are your guys. Really nice blokes who make excellent suggestions!!

I have NEVER had better customer service from a business. To be clear, I enquired about a part, agreed on price and they posted it before I had time to pay the invoice. I am now a customer for life. If I could give more stars I would. Dan P

I recently bought a new e-bike at another bike store. When I went to charge it for the first time, it was not charging. The bike shop I bought it from is closed over the Christmas/New Year period. I looked up on the Merida website where I

The team at Melbourne powered electric cycles are the best in what they do! I got my 500w ebike upgraded to 1000w. There were issues regarding fitting as my bike was a custom size. Not only did they ensure the 1000w motor fit, but made it

I purchased a second hand electric bike from another ebike dealer in Melbourne, yes as discussed the purchase of bike itself was sold to me from one of their customers and did not come with any warranty “BUT” they had recently rebuilt the

Melbourne Powered has been most helpful with their advice and service. They are prepared to take the time to understand the problem and suggest a solution. I would recommend them as my first choice when looking for ebike help or parts.

I hardly ever post reviews, but I must say some stuff about Melbourne Powered. After a shaky start owing to a slight delay with pickup and, I think some unwarranted grumpiness from me our 2 bikes were taken down to the workshop for a

Very honest retailer! I had an issue with a discount code and it was fixed as soon as I raised it with them. They obviously value their customers and their business image. Great dealing with locals too. I’m a very happy customer! :-)

The staff at Melbourne powered were super helpful when I went in to get my bike fixed. They were honest and knew exactly what the problem was. They also took the time to explain what needed to be done. Highly recommend this business.

Very satisfied with Anthony (owner) and Lachlan (mgr), followed through on service/claim issue with status updates, and finalized to satisfactory resolution. I will be using Melb Powered for servicing my e-bike from now on..

The best electric bike store in Melbourne. I bought a Moscow Plus for commuting which was an excellent bike. Very impressive by the staff David. He is super polite and enthusiastic. Will recommend this store to my friends.

For the best service , friendly, experience of the products they sell, , no bull straight up, and when it comes to budget they were able to help and actually saved me from spending more money. I give 10 out of 5 stars

Very handy pick up and drop off delivery service. Speedy repair job. Great communication. I will use Melbourne Powered for any future escooter repair needs. Love my new solid rubber wheels for my Ninebot Max scooter.

Very good service. They took the time to answer all of my questions and helped decide the best bike for my riding style. Now I have to fight my kids for it though. I recommend Melbourne Powered for an electric bike.

I had my old Obea road bike converted to E-assist. The work was done effectively and promptly. I can now arrive at work not all puffed out. I heartily recommend Melbourne Powered for any ebike project and servicing.

I wanted a custom build ebike, Melbourne Powered delivered an awesome built, high quality custom bike more than capable of meeting my needs, I couldn't be more impressed with the attention to detail. Thanks Lachie!

I had my fork and rear suspension upgraded on my eMTB recently, one of only a handful of places that have the expertise to do this work. These guys really know their stuff and you can feel very confident that your

These guys all know their bikes! Consistently friendly and helpful staff, with a good selection of ebikes if you're looking to purchase. Also very reasonable rates for servicing to keep your bike in good condition

ELITE bike shop! They sell Spank, Magura, Box etc… Next level stuff you can’t get at an ordinary bike shop! Great customer service too! Never thought I’d be able to find box components locally, saved my vacation!

When Lachlan heard our bike trip was cancelled because of flooding in Victoria he didn't hesitate to give us a full refund for the two e-bikes my husband and I had hired. Nothing could be fairer than that.

Omg I’d been to do many large bike chain stores. These guys helped me pick a bike within my price range, that suited my abilities AND lifestyle. Highly recommend these guys if you’re looking for an e-bike!

Great electric bike shop, very helpful staff and amazing service. They found a flanged nut to fit my axle and then didn't even charge me for it. Their range of bikes are excellent. Will return for sure.

Site was easy to navigate as Google took me straight to the item I was looking for, quick and easy check out even without creating an account. Item posted promptly and without delay. Fantastic service.

The team got my e-bike up and running again after a long time in storage. They had my bike rebuilt super fast and gave great advice on upgrades. I'm back on the road thanks to Melbourne Powered.

Purchased a rack online and it was ready for pickup within 4 hours. Friendly staff. No complaints. Please support the local bike shop to keep the stores and personalized service/advice going.

I really can't recommend them enough! Thank you Melbourne Powered for being so helpful, efficient and friendly! Props for both your wonderful expertise and brilliant customer service …

Bought my eBike (NCM Moscow Plus) with these guys. Great communication and fast responses to questions. Super quick delivery (2 days to regional Victoria!!!) Great price. Totally recommend.

Super friendly and helpful. I'm an OT who works with NDIS client's, the crew at Melbourne Powered were accommodating and flexible for me and my client. Made the process so easy. Thanks :-)

Friendly staff and great service. ✅ Picked up my new Merida MTB from Melbourne Powered, the team was really helpful and made it in time for the long weekend. Thanks team much appreciated.

Amazing customer service from the Melbourne Powered Team. I needed a replacement lever in a hurry and the team bent over backwards to get it to me before Easter. Couldn’t be happier.

Shoutout to Lachie and the crew for repairing my Dirodi Rover. Great insight and advice on appropriate tyres and use of the bike. Will be back for service no doubt. Thanks alot

Lachlan at Melbourne Powered were very helpful in helping to source a battery that is no longer in production for my e-bike, all whilst I was still in New Zealand. Thanks all!

Super friendly, excellent advice and support. As I live 5km from the shop, borrowed one of their e-bike while they were working on mine. Fabulous all around. Thank you …

Knowledgeable expert advice on repairs and batteries!! Super friendly and super helpful with sound advice. If you want piece of mind don’t walk but run there. Thanks Anthony.

Amazing service! Sorted out some issues with my Bosch smart system and got me back riding asap, even though I got my dates mixed up and brought my bike in a week early.

Excellent service. They replied to my email enquiry promptly and I could see my new e-bike light was at the post office on the same day I ordered it! Thanks Guys :-)

I bought the Ace Demon and couldn’t be happier. Lachlan and the team put it together for me and even delivered it to my home. Service is fantastic. Highly recommend

Enquired over the phone on product before completing purchase online, sales team member was helpful and trustworthy!! He did help me make that purchase. Thank you

Had the Focus parts in stock that the guy I bought the bike off, was struggling to even tell me if he could. Knowledgeable with great service. Highly recommended.

Great customer service. Had a new tyre put on. Booked & collected within a few days. Convenient & Easy to travel to via Public transport. Tram out front.

Lachlan, Anthony, Alex and the whole team at Melbourne Powered are awesome! Informed, skilled and passionate about getting Melb into the e-future :)

Awesome service from lockey Dave and the whole team a definite recommendation for all your e-bike parts sales and service Thanxx heaps guys

I needed my surron fixed and serviced. Melbourne powered was the perfect spot and I now have an amazing looking bike that performs well..

Highly recommend this shop! The team has provided great follow up service on my e-bike, I’ll definitely keep going back for other stuff.

Excellent service. Contacted them about some spare parts for my electric bike. Sourced them and sent them promptly. Very grateful.

These guys are fantastic. Quick, thorough, knowledgeable and with brilliant service. I can’t recommend them enough.

Awesome shop and helpful staff! Gave me the best advice and helped me secure the best bike I’ve ever had. Stoked

Very friendly service and knowledgeable on what your looking for. Can't wait for my new hobby …

These guys are fantastic, will cater to your needs, Customer attention and Service is fantastic.

Great general services and changed my whole braking system on my Super73 RX. Rides like a dream

Great service done on my e-bike. Looks and feels brand new. Reasonable pricing and great team

CYC Photon 2023 Norco Fluid So far so good Great service from the team at Melbourne Powered

Lachie, 5 Stars well worth it after my good news this morning Lovely, accommodating Staff

I got my e-bike repaired here and the team were helpful and communicated well. Thank you!

Great store, they've always been straight and true with me and my many issues.

Very helpful in tracking down some spare parts at a good price. Thanks guys!

Fantastic customer service and fast delivery. Would definitely recommend.

Absolutely amazing, best products and services. Thank you kindly guys,

Online purchase made easy! Thx to the Team at Melbourne Powered!!

Anthony was very helpful. Had in stock exactly what I wanted.

Good range of ebike gear, fast turnaround, good prices.

Great service. Quick turnaround and well priced.