Called up and discussed our problem with the front door. Identified correctly over the phone and confirmed with a series of WhatsApp videos. The part was a damaged /missing screw that was so minor some people would dismissed helping me , however Metro locks found a screw that day for free and provided advice on fixing the problem. A professional that takes the time to cared about someone who was not a “traditional” customer i would expect can be trusted to take care of your bigger security needs. Thanks

Love the camera and alarms installed by Metrolock. Rob and the team turned up on time and completed both installs on the day. They were extremely knowledgeable and guided me on exactly where would be the best places to fit the cameras for maximum visibility. They even took the time to give me a crash course on how to use the app and view the footage on my TV. My wife has already recommended them to a work colleague.

Professional, helpful, accommodating service. Bunnings failed to cut a matching key twice running, causing my housemate to be locked out for a long time one day! Metrolock let me take home a fresh key and test it out, and come back to pay later. The new key works perfectly! Very grateful to them for being so understanding and easy to deal with.

Had Metro locksmith come and replace a lock and help install an August home, James was great in finding an innovative solution for the mortice lock that kept my door neat and tidy and got the august lock in and running smoothly. Great work, recommend him for any work you need a locksmith for.

James and Rob did a fantastic job installing a multi-area alarm system for us. The job was particularly difficult but the attention to detail , knowledge of the products and willingness to make change was much appreciated. Really happy with the work done and the effort by the guys.

Rob installed new keys and additional locks when we moved into our home. Unfortunately after about 10 months one of the new locks got stuck. Rob promptly came to rectify the situatuion. He stands by the products he installs and i would highly recommend Metrolock.

Thank you to the team at Metrolock (Rob and James) for your fantastic service. I could not fault your professionalism or workmanship and would highly recommend your company for anyone who is after home/business security upgrades or additions. Thanks again :)

Rob has helped me out twice this year, when I had issues with my alarm and a broken lock. I have used Metrolock numerous times in the past and would highly recommend them. Nothing is too much trouble. Very happy with the fast and efficient service.

Very happy with the fast, efficient and friendly service Rob provided on a number of items. Happily followed up quickly on an after-service issues which in my opinion puts him in the upper league of trades people. Highly recommended.

Outstanding locksmiths and service. The crew were professional, courteous, and above all very competitively price. As I was not able to be on site, Rob arrived on time and kept me informed along the entire way. I highly recommended.

Metrolock's service was fantastic. James came to solve problems with my key and house alarm. The fee was reasonable and He took time to explain everything clearly. I would highly recommend you to use their service.

James arrived on time and offered some great, common sense advice. The call out fees were very reasonable given the advice and help he provided, would highly recommend them and will be using them again in future.

Contacted this company as they were local, no response after 4 days waiting. Job probably too small but still a job and they could have said they were busy or not interested. They are off my list now.

Very professional and friendly service. Reliable and exceptionally knowledgeable. Will be a life long customer and highly recommend to others for locksmith services.

Professional, knowledgeable and very generous with their time and sharing their expertise. Would give more stars if i could. Thanks James for your help today.

Rob & James were absolutely fantastic throughout my home CCTV installation. High quality cameras and top quality service. Would recommend these guys any day!

Very fast, professional, and friendly service from James. I wouldn't hesitate to recommend this business to friends, and would use this service again :)

Great friendly service. Metrolock went out of their way to assist me when I was in need. Very much appreciated and would use their services again :)

Excellent service provided by Metrolock. The team have gone above and beyond and I'm loving my new alarm system. Keep up the great work!!!

Fantastic quality work and service. These guys are the best and really know what they're doing. And so nice too! Most highly recommend!!

Fantastic and quick key cutting service! Thanks so much for even excepting eftpos under the limit...above and beyond and will be back!

Great service, very professional and polite. Love that the work was completed quickly with zero mess left for me to clean up! Thanks.

Fantastic service. Really friendly and professional. We had trouble with a lock on a car pod, and they came to the rescue. Thank you

Rob was great turned up on time and was really helpful and attentive to my needs I would highly recommend him and his company

Very good locksmith company with great mobile service. Rob came out to fix our broken security door lock and was great.

Metrolock gave me a 5 hour window for their arrival, and then never showed up. I phoned, emailed, no response.

Fantastic service. James was very professional, prompt and helpful. I highly recommend this service.

Amazing, friendly and efficient service. Went out of his way to cut my key. Thank you.

locked myself out, arrived in 20min and quickly helped me out

Great service. Efficient and friendly. Definitely use again.

Awesome service !!!! Wouldn’t go anywhere else

Happy with the prompt service. Thanks

Very efficient service