My Pet Warehouse Fortitude Valley

346 reviews

18 Doggett St, Fortitude Valley QLD 4006, Australia

www.mypetwarehouse.com.au

+61730733880

About

My Pet Warehouse Fortitude Valley is a Pet store located at 18 Doggett St, Fortitude Valley QLD 4006, Australia. It has received 346 reviews with an average rating of 4.5 stars.

Photos

Hours

Monday8AM-5PM
Tuesday8AM-5PM
Wednesday8AM-5PM
Thursday9AM-4PM
Friday9AM-4PM
Saturday8AM-5PM
Sunday8AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of My Pet Warehouse Fortitude Valley: 18 Doggett St, Fortitude Valley QLD 4006, Australia

  • My Pet Warehouse Fortitude Valley has 4.5 stars from 346 reviews

  • Pet store

  • "staff didn’t greet me until i greeted them at the registers when i was ready to purchase some seed for my bird"

    "Great options for my feathered pets but it would be great if there were more variety of goods for poultry"

    "Renee, as always looked after me in my time of need"

    "Not very friendly staff"

    "I haven’t been real happy shopping here since new ownership"

Reviews

  • pure spirit

staff didn’t greet me until i greeted them at the registers when i was ready to purchase some seed for my bird. other than that, no help was offered nor was i greeted when i walked in the door. had trouble finding what i wanted since i had never been there before. the prices here are somewhat okay and the location is convenient

  • Lyvonne Ly

Great options for my feathered pets but it would be great if there were more variety of goods for poultry. Great prices when on sale. There is no click and collect car park which makes it less convenient for pick up of large items especially in the valley where there is hardly any parking.

  • neil t

Renee, as always looked after me in my time of need. When my pet's special diet was not available anywhere else she went above and beyond as she always does. Make sure this lady gets a rise at her next review, her level of customer service will pay this back in dividends to the business!

  • Jase David

Not very friendly staff. I always find it strange to get a blank stare in return when you say hello?? Absolutely bizarre like some people you know shouldn't be in retail. No hello, No reply to my how are you? Means No money of mine will be spent in your store. …

  • Jasmine Tran

I haven’t been real happy shopping here since new ownership. Always out of Rufus and Coco litter larger bags and staff recommended a terrible product that’s same price but just a waste of money. After a week the litter looks like dusty wood chips.

  • Lexip Pixel

Okay place. Okay team. Not the nicest pet shop to shop, warehouse-style, hot, etc. Also, be aware they do not have the best deals just because they promote themselves as a 'warehouse.' Some items, such as dog beds, are overpriced. They sell

  • Evan

Great store in a convenient location. Parking sucks though. They'll let you park in front though (where there are technically no parking spaces) so thats a plus - no idea what the council are like with that though. There's one staff member

  • Pink Phungdet

The store has alot of stocks and always got some toys and relevant food for the pets when come here. The staffs here are very friendly, happy, and nice. Great customer service with patients. They love pets so every time I bring my dog, he

  • Jacqueline L

I've just purchased a puppy and the staff at this store were so helpful in preparing me with all the essentials! Excellent range, lovely staff, reasonable prices and excellent/understanding returns policies . I'm not sure if there is free

  • Josephine Ting

If management is reading this review, please give Renee a raise or some sort of recognition! She is a legend and a great hire for your store! I have been coming to this store since Sep 2022 and Renee has provided exceptional customer

  • Sarah Johnston

Great local pet-shop for quick re-stock of food and grooming. Staff are always friendly and knowledgeable, and the store takes its COVID obligations seriously. You can even take your leashed pet in with you. No plastic bags in use at

  • Lyra Celestial

The staff here are really lovely and helpful. The range is also excellent and they have much much more than other pet shops around. It's a really excellent place to get everything you need for all your different pets.

  • Alexander Roberts

Great store to get all your pet supplies. Large range, friendly approachable staff, and great prices, especially during sales. Parking can be a challenge sometimes due to the high traffic area, but it's well worth it.

  • Giselle Kilvert

Friendly, helpful, knowledgeable staff. Good selection of pet food and toys. I previously came in with a stray animal and they gave me some free and discounted goods to help care for it while I searched for an owner.

  • martin farmbrough

Poor parking at front of shop, young assistant tried very hard but lacks knowledge of products, well laid out wide isles for walkers. Curb at front very high watch your car door when getting out.

  • Tena Holton

Good location, great staff and I always drop by here just to buy anything that's good and been needing for my fur babies specially the treat and cat food. Such a happy place for me and my babies.

  • Leane Ungerer

Super friendly staff, was happy to help find products that I couldn't spot and very informative. Even had some time for a quick banter, even though they were very busy restocking shelves.

  • Poppy LAKIDIS

As a new fur mama, the experience I had at the warehouse was really great, Mark made the experience fun and insightful, answering all my questions. Go in and see Mark he is the best ! .

  • Philip Crowley

My Pet Warehouse has a great range of products and spare parts for many of them. The staff are super friendly and know what they are talking about. Charlée thinks it's pretty good too.

  • gordon mitchell

the staff have a great knowledge of products, of which there are plenty ,also very friendly and helpful . This is a good store to buy from and usually easy parking in front of door .

  • Eric Lam

I love visiting this store. Usually the intention is to go in and browse the range and stock but somehow we often leave with purchases we didn’t set out to buy initially haha

  • Kath Gnech

First time ordering and good experience. Great pricing, much cheaper than other retailers and ordering online simple and painless. Super fast delivery …

  • Carl Martens

Thanks to Sian and Ethan for keeping Freya safe this afternoon when she slipped her harness and ran away. They were willing to go that little bit extra.

  • Elisa Gambaro

The staff at Pet Warehouse are so helpful and knowledgeable. You are always greeted enthusiastically. It is always a pleasant shopping experience.

  • Jacqui Amadi

The staff are always friendly and helpful. Our dog loves going in to say hello and he’s always welcomed and loved! The range is really great too.

  • Ken MacLeod

Ash is consistently helpful. Her customer service keeps us coming back every time. This is our only pet store. Love supporting them.

  • ncapanema

Easy and quick...I've bought a dog bed on Friday night with excellent price and it was delivered on Sunday morning! Great!

  • Chris Bogdanovski

My pet warehouse is great they carry a wide range of stock for cats and dogs, and the staff are great and helpful

  • Jason O'Brien-Ross

great place and friendly, professional staff....will be coming back for my little mate as experience was amazing

  • Jonathan Butow

I can always rely on this pet store to bring the bargains. Love the friendly staff and dog wash at the entrance

  • Khosravi Ahmad

Happy with my purchased, great shop for our fur babies. Complete all are great and quality. Highly recommended!

  • Jane Smith

Great range of products and super friendly staff. This store had a great vibe and I will definitely be back

  • Matt Cowan

Good stock options (understandably it’s Christmas and not everything is in store) and easy, lovely service

  • Yurie Smith

I'm now a fan. This place are truly remarkable. They are so helpful and take good care of our fur babies.

  • Ann Shady

Always friendly helpful staff and have the products I want. Also have a great rewards program.

  • Alma Hughes

Tried out the DOG WASH today and it was super great..... will definitle use it again

  • Jaymes Zemek

Great value, excellent product quality. Friendly, knowledgeable and helpful staff.

  • Laurian McGonigal

Excellent variety of products with friendly staff and great service.

  • Katherine Bishop

Great range, knowledgeable and helpful staff. We'll be back!

  • Shaun G

Very helpful staff. Great range. My doggie loves the biccies

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