I visited your store on oct 21 because my dog was dealing with some really bad food allergy. Hailey immediately went out of her way to help us, asked questions and recommended a well priced dog food that helped a lot. Mollys poops are better and 3 weeks on it she is not scratching at all. Thank you rens from molly and I

Went to return an item within a few days. Despite doing the transaction with a male employee, a woman next to us consistently and rudely interrupted our conversation to bark questions as to when I bought it and if SHE felt it was worthy of

This location seems a little disorganized compared to the location that I usually go to. There's baskets and displays right by the entrance where discounted and discontinued items are but there's no labels or prices on it. The signs saying

I went to Rens pets today after a 12 hour shift. I work in the west end and was hoping I would get there just in time to grab the one day special for 50% off. I just made it by the skin of my teeth!! I ran it with a couple minutes to get

Been shopping here for my puppy food and toys for the past 3 weeks. Shopped at PetSmart and PetValu before and even went in to Global Foods too. I like this store and this location the best. It’s bright and clean and plenty of space for

I used to love coming to this place. Half of their staff are extremely friendly and helpful. The other half are the opposite. Today was strike 3 for me. I have placed an online order (previous day) at this location but unfortunately it

I think their staff is really friendly and helpful. The people that work there seem to genuinely enjoy their job and are very keen about directing you towards products that will benefit your pet. My dog needs to be on a speciality diet

Can’t recall the name of the guy working here today - but he knew I was lost immediately and came to help out. Though they didn’t have what I was looking for, he guided me to a place that would! How’s that for service! Thank you!

Great place with a nice variety of food & toys. Always has sample treats so the pup loves going in and extremely helpful-friendly staff. Shoutout to Shawn who is always looking to provide the best customer experience.

Very clean store and we'll organized. The staff were helpful and pleasant. Prices were comparable to many other pet stores but this shop has pet supplies I've never seen before. So I didn't leave empty handed lol

Went to exchange a product today. The associates were super friwndly and answered all questions with a smile. Turned out I made a mistake but they were still happu to help me and make it right. Thank you so much

I always order my bulk bedding here. Service has always been amazing. The employees are knowledgeable about the products they sell. Wide variety of products. Customer service always willing to help. ❤️

We love coming back to this store for our cat food. They are more reliable than the bigger chains we find. Also the online delivery is easy and reasonable free shipping spend minimums help too!

Staff is great with a good selection. My only complaint is ths disconnect between the website stock and what's in store. Generally glad to go back, but there is the occasional hiccup.

Ordered through their website which was no problem. Only issue was the staff was no where to be found. I think a customer ringtone when you enter would be nice touch.

This place is great! Our favourite pet store! I find their prices to be cheaper than global for dog food and the staff are very friendly and accommodating.

Amazing staff and pricing. They have a groomer in once in a while that will cut nails on dogs, cats, rabbits you name it. Great Raw selection as well.

I love the variety of rabbit and small pet supplies they have. Not a lot of pet stores have a wide selection of rabbit stuff like they do!

I was greeted with friendly staff. I got the products I wanted. Had a naughty cat and had to exchange a product and was easy peasy.

Excellent pet store! Staff are very friendly and helpful. Great quality products. Strongly recommend for all your pet needs.

Positives: * Had everything I was looking for * Large selection of ID tags & the engraver entertained my 6 YO.

I've visited this location a few times to get some birdseed. The store is very clean, neat and organized.

Great store. Products are not overpriced, and staff is knowledgeable and helpful.

Very friendly staff. Gave us free samples to try. Very knowledgeable staff.

Very nice for all of your furry friend needs, friendly and helpful staff

A great selection of items for your pets at reasonable prices.

Great selection of products and very friendly service.

Great experience, helpful staff. Decent prices.

Great selection of supplies and friendly staff.

Love our local Rens! Great staff and selection