Shoppers Drug Mart

270 reviews

16504 95 St, Edmonton, AB T5Z 3L7, Canada

stores.shoppersdrugmart.ca

+17804565557

About

Shoppers Drug Mart is a Pharmacy located at 16504 95 St, Edmonton, AB T5Z 3L7, Canada. It has received 270 reviews with an average rating of 4.4 stars.

Photos

Hours

Monday8AM-10PM
Tuesday8AM-10PM
Wednesday8AM-10PM
Thursday8AM-10PM
Friday8AM-10PM
Saturday8AM-10PM
Sunday8AM-10PM

F.A.Q

Frequently Asked Questions

  • The address of Shoppers Drug Mart: 16504 95 St, Edmonton, AB T5Z 3L7, Canada

  • Shoppers Drug Mart has 4.4 stars from 270 reviews

  • Pharmacy

  • "Went in with my electric mobility scooter around 11:45 tonight (has the seat removed since I have back problems and need to stand or kneel not that it's any of her business) old lady came rushing over asking what I'm thinking? You can't bring that in here"

    "Rachel in the Post Office was the most delightful, helpful, sweetest, friendliest person I have ever had the pleasure of meeting"

    "This Shoppers Drug Mart is the absolute best"

    "Today I went shopping at this location, had friendly interactions with customers and staff"

    "I absolutely love this location"

Reviews

  • Andrew Supruniuk

Went in with my electric mobility scooter around 11:45 tonight (has the seat removed since I have back problems and need to stand or kneel not that it's any of her business) old lady came rushing over asking what I'm thinking? You can't bring that in here. Her tone!!!! I informed her it's for medical purposes and she had the nerve to ask for my medical documentation! I informed her that even asking for my private medical information was a human rights violation let alone refusing service until I provide them! Told her I want to see the manager and she told me they are not in and come back Monday at 10am and to bring the documents. Kept saying I've never heard of that! (Admitting she didn't know the laws she was supposedly going to kick me out over!) She then continued to very rudly badger me about my medical issues and turned a quick 1 minute purchase of baby wipes into much longer than it needed to be. I will definitely be filing a human rights complaint. Who does this woman think she is? If she'd like I could put the seat back on for next time and ride it through the store full tilt! Lol! Some people just want to nag for the sake of nagging. Very disappointed in the service at this location.

  • Ken Sellar

Rachel in the Post Office was the most delightful, helpful, sweetest, friendliest person I have ever had the pleasure of meeting. I had to mail a pkg to Italy, and therefore I had to use the online Customs form to fill in questions about the destination and the contents of the package. Well of course the program didn't recognize the address as it had been given to me by the recipient in Italy. So Rachel went and got her own personal phone and did it all on her phone, respecting my privacy on my phone and of course Covid protocols by not wanting to touch my phone. So she used her own phone, gets the program to recognize the address, does a few things like entering the items in separate fields, which I wouldn't have known to do. And it all worked. Just the sweetest, loveliest, brightest young lady. I had a smile for hours afterward just from that wonderful interaction. The ladies in the Post Office there are always efficient, but Rachel took it several steps above that. A wonderful, helpful person. She deserves a big raise!

  • S

This Shoppers Drug Mart is the absolute best. The staff is so friendly and goes above and beyond for their staff. Chris, the store manager, is the nicest guy ever. He embodies every trait a successful manager should have. I am blown away by his professionalism. He is so welcoming and personable. I went to pick up my prescription and had the most pleasant interaction with the pharmacy assistant, Gail. She is such a sweet woman and truly has a heart of gold. She pays so much attention to detail and thoroughly goes through each prescription and explains it to you. She always has the sweetest most welcoming smile and a radiating positive energy. These two alone are the main reasons why we my family and I only come to this Shoppers Drug Mart! Keep up the great work!

  • Jennifer Sichkaryk

Today I went shopping at this location, had friendly interactions with customers and staff. I made my purchases and went about my day. Then I had a really poor experience at another location and when I called this location for help I got Kris the manager on the phone... He was more than happy to help me out. He went above and beyond to turn my bad experience at one shoppers drug mart earlier in the day into a great experience at another location. I recommend this location on friendly HELPFUL service. Thank you Staff at this location and the Manager Kris.

  • Emel Biltekin

I absolutely love this location. The staff are so friendly and helpful. I often come to this location because I can always find what I need and they usually have enough stock. I've visited other locations and when I go to pay the cashier will say use the self serve payment stand to pay when she isn't doing anything. I know how to use the machines and pay myself but my hands were full and the counter just seemed easier to put my things down. I will always come to this location because I feel more welcomed and they pretty much have the same things .

  • celeste

i am a long time customer of this store and the staff is genuinely kind. they will say hello, ask how you are and seem truly happy to see you. i get alot of medical prescriptions filled and staff there is always kind . the store manager Kris is a great manager and will always say hello. this is amazing customer service and anyone looking for a home pharmacy and shoppers drug mart to shop at, this is a great one to choose. and in covid they have the hand sanitizing stations visible and that is good to see

  • Yori Fes

I have been mailing several packages with this location's post office. Mr Arkan made all my shipping experience easy because he helped me by taking all the shipping costs depending their weighs and location. He is very knowledgeable, patient and helpful after all he is very very polite with every one on the line and very fast on his service. I prefere to come to this post office rather than other locations. Thanks Again and Again Mr Arkan for Answering as all my questions and made easy every time I come.

  • Kirk Dewhurst

It’s your typical Shoppers Drug Mart. The store is well lit and clean. The staff is friendly and courteous. It’s owned by Loblaws so lots of the same products as Superstore but more expensive. It’s an overblown convenience store. It’s got long store hours so if you need to get something and a grocery store is not open then this is a good choice. The store is is built around the pharmacy as this is the foundation of shoppers stores. Also a large selection of women’s makeup and personal care items

  • maja mj

This SDM location is absolutely amazing. Staff are knowledgeable and super friendly. They always provide quick and professional service, and every time enjoyable experience. On numerous occasions I've witnessed very compassionate approach to elderly or people who needed support which made me especially happy, given the current mental state of everyone and situation we live in. Very grateful to live in this community and call these people my neighbors. Keep up a great work team!

  • Torbeih 333

I love this location so easy to find everything you’re looking for. Super friendly staff always willing to help you out, always asking if you need a hand with anything. Very clean and well organized. The manager Kris, runs an excellent store, he is so Helpful he took the time out to help me with my special purchase and answer all my questions. It is not my closest location to my house but I drive the extra way….. This is definitely my number one location to shop at!!!

  • Leila Mansour

Kris the manager, Lynn at Cosmetics and Terry at the front cash are all amazing! I go out of my way to shop at the shoppers on 95 and 167 because of the exceptional customer service, the immaculate clean store and the fact that I can find everything I need at my fingertips, super organized. I think it is one of 2 the best Shoppers I have shopped at in the city,( the other being on Whyte &109). I feel welcome, valued, respected and appreciated. Love this Shoppers:)

  • Claudia G

I actually do enjoy going to the Shoppers Namao centre (375) because I've never had a bad experience there. I like the postal outlet as they always have the products I need (I'm a bit of a collector so explaining to most workers what a souvenir sheet is and why its different than a booklet gets boring). And he's the the only one that has given me via airmail stickers for my mailings ( normally i have to handwrite). I appreciate that kind of attention to detail.

  • Dave Leong

Beware of this location. As advertised in a Shoppers flyer Maxwell House coffee was on sale at $7.99. At the till it rings up at $8.99, asked the cashier and got "We are a smaller location and don't honor some prices". Well she showed me a flyer that was behind the counter ALL THE DOOR CRASHERS were x'd out. So Shoppers is putting out a flyer to bait in customers and charging more, what a dishonest company!

  • Dave Paris

This is our family drug mart and shopping store for many items. Chris and staff are some of the friendliest we have encounter in the retail world. Never have I gone into this store without first being greeted on the way in and always with a honest thank you on the way out. I would recommend this store to my family and friends because of the staff here. Thank you for giving great service.

  • Janice Pinnock

I absolutely love this location. There are a number of SDMs closer to my house but I always find myself driving out of my way to go to this location. It’s clean, staff are friendly, helpful and honestly; always willing to chat with me when I have a chance to get away from my kids and just have some adult conversation. Super welcoming place. Definitely recommend it!

  • Cory Dalton

I have been going to this location for over 20 years now and the main reason is the staff there.... from the cashiers in front, to the wonderful post office staff , to the fountain of knowledge and support at the pharmacy. Everyone is always friendly and happy to help with any questions. This location sets the standard for other stores to learn from.

  • Chan Huynh

I had a great experience at this Shoppers Drug Mart location today. The staff was very helpful especially the manager, Kris. He went over and above in helping me order some vitamins that I usually take on a regular basis that they were out of stock on. Very friendly atmosphere. I would highly recommend anyone to visit this location.

  • Davran Ametkhanov

I have been visiting this store more than once. And once again I see friendly faces and a sincere interest in helping the buyer to purchase exactly what he will like. They listen carefully to the wishes and try their best to find what you want. Gone today with four things and a great mood! My sincere thanks to Polina Krasnopolskaya

  • Dan Saunders

Often times people go out of their way to post a negative review about a location with an age to grind over the most trivial of things just to stand on their soap box. Why not take a sec and throw down some positivity for folks that do their jobs day in and day out thankless. Thanks for doing your job efficiently and kindly Kris!

  • Aniroc H

I shop at this location regularly and every time I go in the employee's are always pleasant and helpful. Today Chris (manager) was pleasant as always and made my son's day by letting him keep display box that would have been thrown out. They are an awesome team of people to deal with. Thank you everyone there.

  • Jiajun Huang

Terrible customer service for the Asian lady working in the post section. I went to ship an international package and she was expecting me to know every single detail of their policy and do her job as well. Just said what's wrong and won't help me fix it or even explain their policy in an acceptable attitude

  • Pat Dearborn

Love popping in to this location. It's not too big but has everything you need for your local drug store. Always clean, well organized and stocked. More importantly the staff is friendly and knowledgeable. From the owner to the floor staff, anyone of them are always willing to help when you need assistance.

  • Khaled Haoua

DON'T EVER USE THE PHARMACY JOAN AND HER STAFF ARE USELESS ALL THEY WANT TO DO IS SELL DRUGS THEY DONT CARE THEY WONT GIVE YOU ADVICE FOR ANY MEDICATIONS OR TELL YOU THIS MEDICATION DOESN'T GO WITH THIS MEDICATION I'M DISCUSTED AND GOOD LUCK ON ORDERING MEDICATION THAT IS REQUIRED FOR LIVING THEY DONT CARE

  • Marina Zh

Manager Kris is really nice , helpful and knowledgeable. A few weeks ago I couldn’t find a stuff because it was out of stock, he held it for me when he got new stock, feeling soooo warm ………I strongly recommend this store!!! You can find the much better deal with pc points program . Love …

  • Ashley Wowk

Kris and the staff at this location are Fabulous!! The store is always very well stocked and clean. The Pharmacy team is very friendly and efficient. I am always greeted by the smiling faces of the Cosmetic counter. I am always able to find what I'm looking for and the service is impeccable!

  • Josephine Orellana

I had a large electronic return where I has redeemed some points during a bonus redemption event. Kris was very helpful and quickly helped me with my refund, ensuring I was happy with the outcome. Thanks Kris, for making the refund a fast and pleasant process! I will definitely return!!

  • Siobhan Schissler

Popped in for just a quick couple things. Lynn in cosmetics was very friendly and greated me right away. She was very helpful and knew her stuff and was able to suggest other products to help as well. And they have a ton of chocolate in for Christmas so who could complain.

  • Laolu Tubi

Awesome stuff. Brought my daughter over to take passport photos. The manager and staff were super friendly. Did all the could to help make her not anxious about the photos. The manager was very patient while taking the photo. I really appreciated their efforts. Cheers.

  • Meagan Windall

Love how friendly and helpful the staff are here. Kris, the store front manager, was very quick to help us by special ordering the formula we needed for baby with multiple allergies and we are so grateful. Helen and Ana are amazing as well. Big thanks to all of them

  • Jerome Calayag

Kris went above and beyond with my recent transaction. He kept me updated through out the whole process and to top it all off, he helped me out maximize my points return. Overall, one of the best customer service I've received from any shopper's drugmart retailer.

  • Arlene Crozier

Love the staff in the whole store also the post office staff are always so knowledgeable and patient with customers that get impatient Arkan is always so friendly , patient and very knowledgeable Thank you for always being so kind :) Great asset to your staff !!!

  • sandra martin

I am in this store all the time for Mail, lotto, Snacks , its always clean and welcoming , I love that I see Chris Manager out doing stuff as well , cleaning ,stocking shelves, helping customer, very Friendly ... I would highly recomend going to this Shoppers :)

  • Christie Rutledge

This place is amazing. All the staff are courteous and are eager to help you with what you are looking for. The pharmacy staff are knowledgeable and take the time to explain your meds. I come here for all my beauty needs, medication needs, and every day items.

  • Charming Hearts

We have been going to this Shoppers since it opened. Kris and his staff as well as the pharmacy staff have always been wonderful. I would totally recommend them to anyone! They always make me feel like I am family... not just another customer! Thanks …

  • Barry

Love this store! Great atmosphere! Staff are awesome, Joanne in Pharmacy knows my medical issues and all my medications, Kris knows his product and is extremely helpful. Rest of staff are very helpful and friendly. I have been a customer for 20 years.

  • Sam L

Staff at this location are always friendly and helpful. Kris the manager is approachable, friendly and very helpful especially when it came to helping me find a certain speaker in a certain colour because I had bought the last ones at this location.

  • Paul Hayduk

Absolutely recommend this location! The manager Kris was extremely helpful and friendly. He definitely went the extra mile to assist my brother and I. I have only ever had good experiences with this shoppers. Clean, friendly, and professional.

  • Taylor Courtemanche

Fantastic staff and management team at this location! Great product selection and pricing. I always choose to visit this location when I visit Edmonton. Kris seems to lead by example and provide incredible customer service! Highly recommend.

  • Amy K

First time ordering online, my parcel went five days past the deadline. The tracking number they sent me was invalid. I called to be able to check on my parcel through shoppers drug Mart they didn’t know where it was either. The post office

  • ZEE Q

I went to mail an envelope today and received the Best Customer service from Nathan in the post office dept. His knowledgeable and helpful assistance and great attitude was very much appreciated. He demonstrated excellent above and beyond

  • Samer Kasem

The service is very bad and the treatment is very unprofessional, especially from the Supervisor lady who was there between 8-9pm. She treated me in a very mean way, just because I want my perfume to be wrapped as a gift and I think she’s

  • Gord Stringer

The staff turnover is minimal; Ive been shopping with these people for over 30 years. This has provided a more personal pharmacy and healthcare experience for me and my family. The displays are always eye catching and the deals are mostly

  • Connor Learmonth

These guys are awesome! They called me as soon as a ps5 showed up in stock, and was finally able to get one after over a year of looking. Not only that, they gave me huge discount with PC points! $100 for a ps5 and game is not too shabby!

  • Murray Chaput

Kris the manager helped us out completely 5 out 5. But shoppers return policy is something to be desired. Have to jump through so many hoops and made it difficult and time consuming. If it wasn’t for kris it would have been a nightmare.

  • Danielle Leonard

I love this Shoppers!!!! The staff are so nice and welcoming and the Manager is so kind and goes over the top to make you feel welcome and remembers things from other visits!" Like he always asks how my little girl is. great location

  • Melanie Chow

The manager Chris makes this the best Shoppers Drug Mart in the city. He went above and beyond to not only help me find what I needed but made sure I got the best deal I could. Staff are friendly and knowledgeable. Great experience!

  • Adonis Resslov

Pharmacists were not helpful, they didn't bother checking my file or negotiating dosages with me despite the fact I was clearly showing signs of antidepressant withdrawal. The cashiers and the rest of the staff were helpful though!

  • Nicole S

The BLONDE pharmacist who thinks she’s entitled to give her advice on a customers health / prescriptions/ needs is absolutely absurd. Rudest lady I’ve ever encountered not once but twice. Will NEVER GO BACK TO THIS SHOPPERS. Don’t

  • Gamerofgames

Always a great friendly experience shopping here. The employees are very helpful and friendly. Had an awesome experience where the manager went above and beyond to call me when the item i needed was back in stockThank you. …

  • Samantha Longyear

The store manager was absolutely rude when speaking to. He was very arrogant and seemed to believe he was superior to others. Do NOT go there looking for a job, very rude and a waste of time. There’s a better one up the street.

  • Jalal Najmeddine

Manager kris is a fair and nice guy. Very organized and fair systems under his management that make you wonder why all other shoppers don’t follow suite. Always great experience there and I all ways feel comfortable …

  • Leshan Masikonte

ALL SHOPPERS ARE THE WORST FOR PASSPORT PHOTOS. Shoppers will charge about $25 for 2 passport pics and another $25 for the digital copies because you NEED to buy a NEW flash drive. Just do them at home or go elsewhere. …

  • C K

Been going to this location for years because of how clean it is, and the staff is great. The manager Kris is very friendly and always helps me, even carries my groceries to my car when needed. Always a great experience. A+

  • Matthew McComb

Really great store. Seems to have more variety than expected. Lots of good prices. I've had to deal with the manager Kris a number of times on business. Awesome guy will work tirelessly to make sure every customer is happy!

  • Candice Mitchell

Knowledgeable staff, excellent return policy. Purchased a beauty item, was not satisfied with the product and they returned it with no issues, it took less than a couple minutes. Excellent retail and management staff.

  • Diane

Went to your post office this evening and your employee Rachel was amazing. Always had a smile on her face and was so helpful. Need more employees like her . Thank you for your outstanding customer service Rachel.

  • Tony Trinh

The entire staff is generally pleasant, except for the white lady in charge of passport photos. I kindly requested the digital version and she rudely refused and acted like she has never heard or done it before.

  • salt silent

This store has amazing staff, especially Kris the store front manager, and other members Helen and Ana. I had a very positive experience with all 3 of them today and will definitely be returning in the future.

  • Daina Halisky

Love this location and the staff is awesome. Especially chris whom I spoke to over the phone. He was so helpful. Happy holidays to all of you and 5habk you for making my Christmas shopping so easy.

  • Jimmy

Awesome awesome customer care. I’ve been coming to this shoppers since day one and it has never changed. The manager goes out of his way and makes sure you get everything and more for your visit.

  • Matt Proulx

Met Kris the other day, very personable and friendly , he spoke proudly of his place of work at this location, I'll definitely be checking it out next time I'm in the area because of him

  • Alex West

Shoppers is fine. The pharmacy is a tragic comedy but not really mostly just a tradgedy that these are the standards of services that you will endure as a client/patient here. Good luck.

  • Esther C

I go to this post office weekly to mail packages for my small business. Rachel always shows so much professionalism and kindness to her customers. She is such a joy to see each week!

  • Polina Krasnopolskaia

Shoppers Drug Mart is one of my favourite stores in that area. People, service, and all those smiles that you get when you walk in. Thank you for all your help! Wish you the best!!

  • giraffe

This Shoppers certainly stands out from the rest. The staff helped us right away seeing that we were looking for something specific. The manager is the friendliest and the best!

  • Tyler Ouimette

This shoppers location is fantastic. The staff went above and beyond to help me get what I was looking for. Definitely deserve 5 stars. Will be using this location from now on!

  • Nega Barzanji

Chris was so helpful! Carried our tv to the car with a positive attitude and just super helpful!!! I am never disappointed when I come to this shoppers, best customer service.

  • Chrissy Pon

This 5-stars is for the post office. I have not bought anything here but had a great experience at the post office. Quick, efficient, excellent customer service …

  • Sarah Sleiman

Its just for the blonde white lady, get life you mean girl! Its just a question i was there at 10:00 exactly you closed i know it, it will cost you zero$ to answer

  • Ola

My favourite Shoppers location. Wonderful and friendly staff! Chris and Helen went above and beyond my expectations. Thank you so much for all your hard work!

  • Marina Hofer

Love this Shoppers Drug Mart. It is my go to when I'm in town visiting my best friend. Such a well managed store, with wonderful, knowledgeable staff!

  • Amanda Granstrand

Good luck getting through to the pharmacy over the phone. Have called twice and been on hold both times. Going on close to a half hour now

  • Deborah Kinisky

This has been my Go-To Shoppers for the last 14 years. The team members are are always so helpful and welcoming! Great job everyone!

  • Ali Yildiz

I have never had more of an excellent service by Yasmin the cashier. She was of such great service, and was very polite and kind.

  • Victor Ly

Nathan at the Post Office is a tremendous employee. Was very knowledgeable and helpful. Will be coming back to this Shoppers.

  • Patricia Nkirote

Been here since 8a.m and the store is not open. Staff is in the store but don’t seem bothered!

  • Shrabon Islam

Fantastic store with helpful staff and variety of products. Highly recommended.

  • Ryan Li

The manager Andrea is amazing! She went above and beyond to help me.

  • Tara Lund

Pharmacy staff are always very friendly and super helpful

  • Cindi Mapplebeck

Always very helpful, quick, and great customer service.

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