I was lucky enough to be served by Jasmine, who usually works at another store but was covering a shift in Lilydale. She was working alone due to staffing issues and was managing so well, her multitasking skills and her ability to keep cool while under pressure was so impressive. Thankyou Jasmine! More

This place gets worse every time I visit. It seems every server hates working there. So rude and blunt.. None of them seem to be able to physically smile. We all pay for service and food. Both are below average. Would not recommend this place to anyone. More

Performance of this store has dropped over the last couple years. Service has slowed and the last time I was there(13/1), I had to repeat myself multiple times and the girl didn't even wrap it correctly (didn't provide the inner paper - see

Absolutely shocking, I placed my order online and when I arrived at the pick up time there was only one person working and 3 other customers being served, my food hadn’t even been started to be made yet, so I had to sit there and wait for

This subway has major staffing issues. I've been here multiple times over the past few months and service is near non existent. One time we waited 30 minutes to get to the front of the line (and no, they weren't busy). The other day my

By far the worst service in any subway I have been to. We walked in there were three staff members there. It took us to ask for service before we were even acknowledged and there was nobody before us. No leadership

One of the cleanest Subway stores I have been to in a long time. Staff are friendly and make amazing subs. Manager is always super nice and inviting. Would definitely recommend visiting if you’re in the area! More

Poor customer service. Although, in all food industries you are required to change the gloves for the vegetarians by default. Before serving she didn’t changed the gloves which looked dirty as well. And the

Went there today. Ended up walking out. Service was shocking. Young girl had gloves on only to scratch at her pimples on her face then went to handle food so disgusting. Never going back More

Visited on a Wednesday afternoon. Queue was out the door with only one staff member on. Went to fish and chips instead More