It has a Walgreens store, I went to buy a bottle of water to take my medication with, I had my link card and I was stopped and told that Walgreens doesn't take the Link Card. So I had to take my meds dry. I don't see why they don't take it there just because they are downtown Chicago... that's a hustle...

I noticed this location had received low scores on reviews. I went into the pharmacy later in the evening expecting service similar to what as on the review board. I was pleasantly surprised with outstanding assistance and service by the pharmacy tech, (Quan) and Phamacist. Thank you for your service.

COVID shot was scheduled at 5 and they saw me at 535. That's worse than most doctor offices. The pharmacist didn't say sorry and had no visible sign of any urgency or punctuality. Might as just be walk in appointments because I'm not really sure the point of making an appointment here.

Warning, try to avoid getting your prescriptions filled here if possible. Extremely difficult to get anyone on the phone during normal business hours, arcane policies that result in not being able to pick up sent prescriptions, terrible customer service (probably due to poor staffing).

Great staff and service especially when working with the pharmacy department. The two ladies we had a chance to interact with were not only friendly but also extremely knowledgeable and helpful. One was Andrée, she helped us very much. Thank you again, continue the great work.

Refills in the Walgreens app always say “action needed call pharmacy”, but it’s almost impossible to get anyone on the phone, and when you do, they just say oh ok we’ll get the ready. So there wasn’t anything wrong to begin with. It’s very frustrating and happens every time.

Angel is the best! She proactively merged all my profiles, offered to call the other Walgreens to transfer my script and educated me on my insurance benefits for my medications. She was literally an Angel and so kind, friendly, and attentive.

This is literally the worst pharmacy I have ever encountered. 30 minutes to pick up eye drops. 2 people working and neither had any sense of urgency. 1 person clearing registers w/ 8 guests in line. Did not stop to help check out customers.

Pharmacy treats you as if you’re pestering them. They never answer and frankly show no regard towards you. The pharmacy manager Ben Belshakse is just as bad. He’s unhelpful, condescending and disrespectful. My husband usually has to pick up

Awesome in-hospital pharmacy. Thank you to Anthony and Tippawan for being so extremely helpful when I needed to find the right medicine. It can be stressful to come to the pharmacy when your loved one is in the hospital, but you both served

Unbelievable, just unbelievable. They should have a negative star rating for this pharmacy. Actually I have a hard time calling his place a pharmacy. Was told 15 to 20 minutes to get the medicine ready. An hour later went up and asked about

These people never answer the phone during normal business hours. I got a refill call about my anti-rejection medications needing refilling. The lady said it will be mailed by tomorrow and someone needed to sign. This was on Wednesday here

I love this place because the doors opened 4 me. Mr. James Matthew Brewer ! @5:45am this morning and I was able to go to the restroom look in the mirror wash my hands and give my body a fresh rub down with wash rag. Also brush my teeth ..I

I haven't had to use the pharmacy, so I can't agree or disagree with any of their reviews. However, every time I've been there the front staff and cashiers have been nothing but: helpful, attentive, friendly, and humorous. We often need to

The pharmacist on duty did not inform me that a VERY EXPENSIVE medication needed to be refrigerated—something you would think would be important information to relay to a patient. I went to take the medication almost 30 days later, only to

Basement sized Walgreens, it has a down in the lower level vibe. The ceiling are extremely low and the isle are narrow and the variety is extremely limited from other locations. You come here for a simple quickie and you are in and out in

It has gotten a lot better in the past two years, but you should definitely avoid peak times, but when I've sat around for too long staff has asked my name and checked on my prescription. It's a good pharmacy with a lot of pharmacy techs,

Worst branch to use, every time i have to pock up my medicine from its pharmacy , i found one lazy slow person working and may be max of 2 persons working, all are slow with discontent faces and not friendly or courteous while they have

I came in to pick up a prescription that was missing from an eprescribed order. I had my first encounter with Paulina and she was not helpful whatsoever. Her customer service skills are horrible. She showed no interest in helping me to

Rude employee. I asked a question and she wouldn't even stop an answer a question. I know they are essential employees but decency and customer service still applies. She even went on to talk to her co-worker and commented, what a dumb

It's a shame that you call this pharmacy to get help with locating a critical needs med only to encounter a rude and distasteful pharmacy technician who gives you vague and unclear information. When I asked for a pharmacist I was left

This Walgreens Pharmacy is not good! You guys are the pharmacy the hospital uses you guys should have your stuff together. Northwestern should be embarrassed to use you guys as their pharmacy for their patients, seeing that you are

Bad location to work at the management is rude they slave you for small pay & barely any hours the employees are messy & not nice to new hires as well as the shift leads be aware of looking for employment at this location!

Why is it always an issue with no one answering the phone. This is unacceptable. I've called 5 days in a row and still can't get through. Something needs to be done.

RUDE.....WOULDN'T LISTEN AND THEN THEY HUNG UP ON ME I MIGHT ADD WEEKEND STAFF ALWAYS A LITTLE DISGRUNTLED AVOID IF YOU POSSIBLY WANT TO STAY IN A GOOD MOOD

On more than 1 occasion I am unable to get my points for going to the pharmacy. The staff process too quickly then it's too late to get them.

**Worst compounding pharmacy I've been to** -Never received callbacks after leaving messages -Answered the phone less than 50% of the time

Impossible to get through to speak to anyone. They left a message for me to call. I’ve tried 3 times to reach someone with no success.

Pharmacist left without checking if individuals had questions on their prescriptions. Sold incorrect medication to patients.

They said 20 minutes. Been here 40. Not enough staff. Avoid this location if if you have things to do that day.

Pick up your damn phone it’s not closing time yet!!! And y’all didn’t mix my child’s medication

Better than most Walgreens which is to say it just meets acceptable standards of patient care.

I’ve called for 3 days now trying to get in touch with the pharmacy and no one will answer.

Very rude pharmacist and worker jun 1 2023. 7pm She called where I lived down south very

It took them a whole hour to prepare two simple medication!! Unbelievably slow …

I love the great staff but when you call they never really pick up phones

I call hear someone answer type buttons and then hang up. Why?

Very efficient pharmacy with helpful employees.

The slowest, most incompetent pharmacy.

Always shortstaffed