Hello blow is the letter I wrote to James Powdrill he is one of the associate director of whitegates. I have also written his response below. ITS BEEN ALMOST 2 WEEKS AFTER HE EMAILED ME AND NOTHING SINCE THEY JUST DONT CARE LONG AS YOU PAY ONE OF THE MOST RUDE CUSTOMER SERVICE EXPERIENCES IVE EVER HAD BY MALINA, absolutely shocking. Hello james, I am writing this letter out of frustration am not the type of person to write online reviews and things but your staff at the Leicester branch (melton road Leicester) are poor to say the least and have no idea what theyre doing, I shouldn’t really be that shocked because its been like that from the start and even the manger don’t seem like she gives two sh33s, and couldn’t even be bothered to call me call or even email me after about 10 calls and was told she would be and not even one response to this day. The latest issue the wifi has not been working for almost a month now! I have been passed from one person to other initially celeste was dealing with the matter, who was asking basic questions that she should have been asking the landlord??? like the account details of the wifi, after pointing out to her that she should be asking the landlord, she stopped emailing me then she must have thought I cant deal with him and then I was passed on to Millina (I think that’s her name) after promises of call backs vie heard nothing not even a email. She thought I was the land lord!!!! After about 4 calls she says I thought you was the land lord!!! She then promised me that if the land lord does not fix the issues within the week she would arrange for wifi to be set up and then charge the landlord after wards, after i explained I am paying for wifi and I need it for work and when advertised the property came with wifi and I am not happy to pay the full price when I am not getting all the services I am paying for. After that promise from Mallina, ive heard nothing that was 3 weeks ago. There been so many other issues from the start, just to mention one more, they let workers in the house without letting the residents knowing!!, and the work man switched off the fridge with all my food in it, adam hooley was dealing with issue at time if he told us work men where coming I would have moved all my food to a differet fridege. I came home at 10 to all my food ruined. I think he does not know how to use his phone ive never had a call from him ever on updates, after leaving him a voice message he was saying sorry at 11pm via text and not answering my calls. The customer service and commination is the worst I have ever seen in my life don’t understand how professional company can operate in this way and cannot wait for my tenancy is over with white gate / martin & co. and if I was I could afford to just get out the contract I would immediately. I will also be reporting this to the house standard there’s holes in the floor and exposed wiring. I will not be paying full rent until the wifi is fixed, as i am having to pay extra for a service that should be included. God knows when the last time the radiators were drained, the shower head is celotaped on, and the sofa is a is a joke !!! the extractor fan in the kitchen hasn’t work since I got there 7 months ago so the kitchens got grease everywhere. James response—— Thank you for your email. I can only apologise for the issues you are facing at 4 Towles Mill. I am in the process of investigating this matter with our team at Syston and your landlord and I will of course come back to you shortly with a full response. I am sorry you have also felt the need to leave a negative Google review as well. Please leave this matter with me for a short time and I will respond in full. Kind regards, James Been 2 weeks mate NOT HEARD NOTHING, Cheers these are the sofas they provide under " Fully Furnished"

Unfortunately my experience with Whitegates was not pleasurable. I rented via them for around 9 months. This was during a transition period, where they were going from Martin & co to Whitegates, although they were also known as Taylors? Problems begun from check-in day, where the representative didn't have the right keys and left me waiting for 4/5 hours to go and get the right keys. Whitegates, tried to charge me for a renewal of contract from a fixed term contract to a periodic rolling contract as I moved from the initial 6 months to a rolling monthly contract, I had to visit their branch and make clear to them they were in breach of the Assured short hold Tenancy agreement they retracted the charge, although this shows their lack of customer care, and basic contractual understanding. Inspections were scheduled with a reference of a charge for cancellations etc, and pictures were taken, without prior documented knowledge, (I have rented for 6 years with several agencies previously AJR, Nichols Bonfield (both great) and this has not previously happened. Whitegates, I recommend you document what happen during inspections in a welcome pack! Whilst a Tennant I reported issues with the boiler, which took 10+ weeks to get fixed, I was uncomfortable with tradesman visiting the property without my presence, this basic tenant right, created issues for me when trying to schedule repair appointments, it took a total of 5 visits from 2 separate plumbers to get the boiler fixed, that was about 2 hours to fix. I also reported via email to Whitegates other issues regarding leaking guttering, and a broken ceiling fan, neither of which were fixed, or even responded to. Overall their fees are amongst the highest in the industry, (as they are a national and more expensive than local firms, you will get passed from person to person, and not get the personal service you might expect from a local firm. Multiple emails I had sent them, simply did not get a response, it was also often difficult to speak to the right person. Based on other reviews I have read I think their strengths probably lie in sales rather than rentals

Awful customer service and administration processes. Moved out of a rented property in October and was advised to hold fire with standing orders etc until a reimbursement of £95 from last months rent was owed to me. I’ve since learnt that there was no need to keep the standing order active and at the beginning of December, another months rent came out which they then sent to the landlord. Whitegates are adamant that they can’t refund me my money until they get it back from the landlord. I’m still in the process of getting my money back from Whitegates and had spoken to citizens advice bureau concerning this as I was getting no where with Whitegates directly and extremely stressed. At one point (and then another) I was told that the money would be in my account in 7 working days and when it didn’t come through I found out that this was a lie and they could only apologise for their mistake but still couldn’t refund me my money. I had spoken to many staff members, including the associate directors of Whitegates who to this day are still “looking into it.” Don’t rent from these people unless you’ve have lots of time on your hands to call, email and escalate matters and to then be disappointed with lies and unreturned promised phone calls. ***** The reply from them below illustrates how useless they are. Whitegates transferred on the overpayment to the landlord accidentally out of contract without making the necessary checks and are not prepared to take any ownership for their mistake. Until THEY recoupe the money THEY sent to the landlord in THEIR ERROR, they are unprepared to reimburse me. DO NOT RENT FROM THEM!

I rarely leave reviews but feel I have to post this as a warning to any landlord thinking of employing Whitegates as a letting agent. I can not comment on their performance selling property but if the same personnel are involved then I would advise caution. As single property landlord here was my experience over the last 12 months. They allowed my tenancy to run up over 6 months of arrears and still did not notify me. They calculated the arrears incorrectly, mishandled the repossession, provided no communication and refused to reply to phone calls or emails. Provided poor or incorrect information with regard to recovering the debt through the small claims court (in the end I did it all myself). Refused to provide me with the information needed to recover my deposit meaning it took over 6 months and my suing the company through the small claims court to recover my deposit. Even after the CCJ I had to execute a warrant and send the baliffs in to recover my funds! They have sent a statement showing the money is being paid, but have still not paid as of this morning. That is typical of this business which says one thing and does another. Save yourself a lot of trouble and deal with people who do what they say, know what they are talking about, and actually communicate with you! I have rarely experienced such terrible service from any company.

I regret choosing this company to sell my house, I have had very little viewings, very bad service all round. Viewing appointments being the most inconvenient EXPERIENCE I have ever had, agent not turning up to the booked time slot, customers always arriving before the agent and asking to view without supervision because there is no representative from white gates that has showed up(no covid pre-caution). Absolutely no contact from the estate agent (mahul) to notify of any changes or delays. Appointments being scheduled for mostly weekends where they expect you (the customer) to show your house to strangers, especially in the current climate that is the most ridiculous thing i have heard, and if the agent hasn't turned up they tell you to do their job for them. Price was exaggerated and was later reduced due to no Interest. I do believe this company is a total joke and I wouldn't recommend it to anyone ever. The clients that came to view were mostly disappointed with whitegates and the only answer I've heard is excuses like we can reschedule. Stay well away from excuse Gates they are awful. Have a good day :)

I had the 'pleasure' of dealing with Whitegates as both a Tenant and a first time buyer. Just my luck that the agent selling the property was Whitegates. Extremely unprofessional with a disgusting Property Management Team. Namely James Powdrill and Mitul Gadhia who is also the CEO. My hot water went in the property several times as a tenant and they were absolutely useless at trying to solve the problem. Very luckily for me the Landlord sold the property and the New Landlord resolved the issue straight away. When it came to buying my house they would cancel my viewings an hour before. This credit goes to Andrew Gaunt. And when I completed and called to arrange pick up for the rest of my keys after already being in the property a week. Mahul Patel said he has to 'double check' if I'm completed. I don't know how much more ignorant and useless a company can be.

I never seem to find the time to leave a review but feel in this case I really have to pass on how happy we have been with the service from Whitegates Leicester office . We had 2 properties to sell and choose Whitegates to look after both sales, from the valuation with Ian we felt confident with his knowledge of house prices in our area and a real nice chap to have in your home. After getting offers on both houses in just two weeks we couldnt have been happier. We are now almost at completion on both properties and I have to mention Brannon and Chelsea at the office , a total credit to the company, no matter how many times I called with countless questions they are always calm warm and friendly and helped keep us focused on the end goal. We never plan on moving again ... Ever!! But if we did they would be my first call. Would highly recommend. Carl

The first interactions were very professional but after they had secured our business the service was not of the same standard. After checking our property listing we could see a bedroom had been missed off, which took several calls to get corrected. It was agreed Whitegates would carry out the viewings due to us working full time, however when a potential buyer turned up 5 minutes late on a Friday evening the estate agent had already left, leaving the potential buyer sat outside. After some time we decided to remove the house from sale but 4 weeks later we are still trying to get Whitegates to remove our property from their website. Currently Whitegates are still attempting to arrange new viewings and refuse to remove our property from their website despite numerous telephone calls, live chats and email confirmations.

Would give minus 5 if I could! The worst of the worse agents out there! BUYERS/VENDORS BEWARE! They care about nothing but their commission, wont try push your sale through AT ALL. We had to do all the leg work for our place that my husband was buying, they chased our solicitors once in eight months and only to see if there was a completion date. They failed to inform us of key information which was detrimental to the sale and had we known wouldn't have purchased this house. Award winning is complete BS they dont even know what customer service is, put a complaint in beginning of October was told a reply would be given in 15 working days and we are still waiting. If this is what they call service I wonder how bad their average service would be. Never ever again would we go through Whitegates or recommend them.

Made an appointment for valuation to sell my property & agreed to meet their recommended mortgage adisadv after my property had been valued as I have already discussed my new mortgage with my existing provider. Mortgage Advisor not valuer eventually arrived for appointment as he had been given incorrect address by office even though I had confirmed by text. Valuer had rang in sick on day of my appointment, which I appreciate can happen, however I do not expect a change to appointment without prior agreement by me! Mortgage Advisor was very professional & apologetic, said he would give feedback to office & progress re-appointment. No response to date, needless to say if this is treatment of prospective customers, I will not be placing business with them. Appalling customer service!

After seeing an apartment within my first viewing I knew it was exactly what I wanted and brannon talked with me whenever I had questions being a first time buyer. He gave me advice that I highly required and supported me when I didn't know who to contact. I was struggling after being given a date of completion and then turning up to find out It had been delayed Whitegate as a team really calmed me down and brannon and scott showed face and where there as a point of contact when I was on the phone all day they gave me contact numbers and helped me with knowledge on who to contact once again Lorraine who also works in the office really pushed for things to progress and worked hard even when unable to be in person constantly keeping me in the loop

I had the worst experience with whitegates I wouldn t recommend them at all.They have a policy of keeping you waiting and delaying every proceedure to the most.On top of that I lost about £1000 because of their lack of consistency.Even though you might consider the permanent solution that you provided enough I should inform you that clients shouldn t pay for your offices mistakes and you ahould be more carefull on what apartments you suggest.You didin t evem have an idea of what the property was.the only window had access to a yard full of garbadge that smelled terrible so apart from the rest it was very unhealthy for anyone to live there. I hope my feedback will give you the opportunity to change your policy.

I would give 0 star if I could.Totally waste of time. The worst purchase experience ever. Waited for half hour for viewing, and then was told, nobody shows up. I have to chase them daily for any update. Complain to director twice, did not help at all. And viewer has no knowledge at all. All he said is I have to ask office for details. Waited for 6 months for one purchase. Then I was told, they cannot sell the property. Cost me six months of time, fees for their broker advisor, survey. Whitegates has the most nice looking office, however, they are not check their properties, they do not care about their customer, they are not professional!

Unprofessional estate agents with an inaccurate description of a house that they are selling. They stated that a house had a driveway and off-road parking, however there was not a dropped kerb which means that parking on the small space infront of the house is illegal . The property owner said that he was the owner of whitegates estate agency. He was so unprofessional that he put us off buying the property. Strange to believe that the changes that he had done to the house made the property look worse than it had done when previously sold. It took a long while for anyone to phone back from the estate agents.

Scott Haines gave us an excellent service. He kept us updated as to the process of our sale; oversaw. the valuation and sale of our property; and arranged several revisits to our new property. Additionally, he responded to our request for delivery of the keys on the day of completion. He was actually waiting for us when we arrived along with the removal van. Although this has been a stressful move for us Scott has made it easier. We would also like to thank Chelsea for the efficient way she followed up the progress of our sale and purchase, keeping us updated at each stage. Thank you Scott and Chelsea.

It's really a shame that they cannot manage their viewings and they mess everything up! We arranged a viewing but last minute they called me and they asked me to go to the flat and ask for someone else (named Danny) to buzz me in and show me around! I've explained that I won't do that because I'm a woman and I don't want to just enter into a house with a stranger and I want everything to happen in a professional way. Then they didn't know what to say and they promised to called me back and rearrange the viewing! What was that???!!! Never happen anything like this in my life!!!

Very appauling. Rented a property & was given notice to evacute. Reason: Landlord entered the property at 2am and i was not happy.. My elderly mother lives with me and the landord says its there property. Landlord left there fridge etc in the rear garage and i was told work around the space. I evacuated property as notice, my deposit is being cut as the front garden grass has not been cut, window handle broken. I have had the carpets steam cleaned, rear garden cut and spent on decorating. Whitegates has not helped me in this situation at all. Appauling.

It is a good agency with a wide range of selection. The agents are very good at securing business. However, when it comes to the end of the rental contract, I do not know who to contact as the agent who is responsible to my contract is no longer in the company. Since it is a big company, there is no definite people I could make contact with. The administration within is terrible. It took about a week's time to reply each of my email. Up till this moment, there is no clear solution in how I can end the tenancy properly.

Is it just me or does everyone have to wait ages for their call to be answered....and everytime I press 1 for sales why do I get put on hold for ages and then I get somebody from the lettings side answer my call and tells me I should of pressed 1 for sales ...which I did..then they take my details and hopefully someone from sales should return my call...I appreciate companies like to cut staff numbers but to keep costumers waiting for ages..as if your doing them a favour. .is unacceptable

Trying to get the deposit back been 11 days and still not answering. No update from the property management Mitul Gaddi or how is he called .. really is not nice ! Worst agency smooth !! Rules surrounding returning a deposit If your landlord holds your deposit (so should be protected in the Insured scheme), the landlord should pay your deposit back within 10 days of your request for the deposit to be returned. A tenant cannot request the return of their deposit before the tenancy ends.

Tried to sell my property with them, via their agent Andrew Gaunt. he told me he had an "investor" and he was good to go.... months passes , They refused to answer my calls and even tried blackmailing me over email( saying I was in contract and I couldn't pull out of the sale even though 4 months had passed from the time time me accepting their offer and the property was still not sold as their "investor" couldn't secure a mortgage !

Having changed Agents a couple of times, we decided to give Whitegates (Leicester) a chance as a newer name on the market. They succeeded in selling our house within a few months whereas their more expensive high street competitors significantly failed over an 18 month period. I would strongly recommend anyone locally to consider Whitegates, their footprint locally is visibly increasing as with the 'SOLD' banner on their boards !

It has been 5 weeks since moving in and I still have no central heating due to a broken boiler. I have called whitegates at least 20 times and sent countless emails but this issue has not been resolved. I regret trusting this agency, they have wasted hours of my time and caused a lot of stress. If the boiler is broken the property should not even be advertised. The staff are friendly but incompetent and out of their depth.

My Partner and I have recently rented a property through Whitegates in Leicester. We cannot honestly have asked for a better service. Professional and efficient staff! From the viewing that was arranged at a time suitable for both of us to attend, to the swift referencing and move in date. Nice straight forward service and got us into our new place within seven days. We will certainly be recommending to friends!

Worst experience iv ever had with an estate agent paid holding deposit for a house for them to keep changing what they needed for us to rent the property we did everything they asked then to be told another applicant had the property even though I had paid the holding deposit so they shouldn't of let another person apply until our application had been finished. Also.wouldnt give holding deposit back.

They were actually good which is a nice surprise, with a mature approach and seemingly no silly games. Well done for your perseverance and patience, we sold our house! Would suggest being slightly more influential during the negotiation process but I understand it is a sensitive process, but that's just a personal preference no reflection on the quality of service. Use them to sell your house!

Amazed at the efficiency and close communication of the staff at Whitegates Leicester. They exceeded any expectations that I had. The team are a delight to work with. Really friendly and approachable. I am very grateful for the outstanding service which they provided and would thoroughly recommend them. A huge thank you and a special mention to Scott for his efforts.

From the day we decided to put our house on the market Andrew and his team have been nothing but helpful friendly giving advice when needed i can honestly say we have nothing but admiration for the way they helped us through the selling of our property i would fully recomend this company to any other potential buyers.

Visited recently as was thinking of moving and wanted to see what was on the market. Spoke with Matt who was very professional and knowledgeable about what properties they had available in the areas I'm interested in. I didn't feel rushed and overall had a very good experience. Well done. Highly recommended.

I have had several conversations with Whitegates over the last few weeks, seeking advice in relation to my property in LE3. Aaron and Andrew have always been very informative, patient and given me lots of different things to consider before making the final decision in relation to my property. Thanks again!

Mohamed Panjwani Has been such an excellent help throughout my entire move! Right from the viewing he has given nothing but a polite,helpful and quick service meaning I could move in within 2 weeks! Would highly recommend this letting agent! And definitely ask for Mo! Very happy in my new home!

Worst agency ever . For one wardrobe and few parts of wardrobe left they won't give me the deposit back as they need to pay for my "rubbish" this is how a director/manager Mitul Gaddi says . Very bad service and very bad experience try to not contact them avoid them as much as possible !

I've recently began marketing my family home and the service has been fantastic! Great communication from all the team, from booking viewings and feedback from potential buyers. I know it won't be long until an offer from this very proactive agency! 10 out of 10. Keep up the good work.

Our investment company Southernwood Group purchased a large portfolio of properties through Scott Haines at Whitegates Leicester. We've found him to be attentive and completely professional throughout the process and as investment buyers found him and Whitegates excellent to deal with.

We live in rental property. There are so many problems radiators not working and one window is broken. We complaint many times from last 3 months to them. They don't listen. We live in freezy house with two kids. They aren't responsible. Please stay away form them. …

Upon looking for our perfect family home, my family and I received a fantastic and extremely professional service from the team at Whitegates. Flawless from the start all the way through to completion. Very pleased client and will happily recommend you to friends and family.

My first house and Whitegates has been amazing throughout the whole transaction. Alex was very supportive any emails or calls were answer in a timely manner. Thank you guys so much for making everything so easy for me. Whitegates are the best and very professional.

I rented a property from Whitegates in Leicester and from start to finish they were excellent! I personally work very long hours so the fact they answer my calls in the evening and even on Sunday was a real help! I would certainly recommend them to anyone else!

Excellent from start to finish. Finding a house can be daunting but the guys in the Leicester office made the process as stress free as possible. Would highly recommend anybody looking to buy or sell to use Whitegates. Absolutely superb from John and the team.

I bought a property through Whitegates in Leicester and use them to rent it out. They have been superb for both and I will be recommending to friends and family. A very professional company and the staff are very helpful and skilled at what they do. Thank you!

Fantastic agency and very pleased to have dealt with them. They make a positive effort to sell your property, build a great rapport and give you regular feedback to keep you in the loop, all of which I wish were shown by more of the London agents I use.

Poor service, been without heating for 4 days and have a child under 1 living at the property and it still hasn’t been resolved! I am still looking for a resolution, however the staff are not helpful at all, and no one is dealing with the situation.

Competitive fees, professional friendly prompt good service from our main agent Scott Haines. Would have liked more continuity with the one person and better communications from and between other staff we dealt with by phone or with viewers.

Excellent service - really felt like they went the extra mile for me. I have used them twice now and both times they have been able to secure me an offer on the opening weekend that it went to market. Communication was excellent, clear and

I had never actually sold a house before having bought a new build 24yes ago as a first time buyer, so decided time to move to a new location contacted Whitegates and they were excellent - Ian came out and took all the photos and did the

John and his team went over and above the call of duty; chasing solicitors, vendors and the management company etc. Brilliant communication. Without them I am doubtful that my purchase would have got over the line. Extremely grateful.

I have moved a number of times and was pleasantly surprised with the efficient service provided by Whitegates. My valuation from Mr Ratcliffe was higher than expected and my property received full asking price. Would recommend fully.

My thanks to Harpal Sian, property consultant at Whitegates. I went in yesterday and while they did not have a property for me, Harpal was extremely helpful in providing me with alternatives. Really grateful for that. Thank you.

perfect can’t fault a thing great customer service/ help would definitely recommend and a very helpful staff like Alex who helped us through this whole thing and even went out of his way to help us 10/10 Kind regards:Gage A

I found Whitegates to be extremely professional & with their assistance able to push through our purchase to our satisfaction. Thanks to Andrew’s knowledge & experience it was a pleasure to do business with the company.

I deal with this letting agent on a daily basis and they are always really prompt with anything I need help with. A special shout out to Scott Haines who is a delight to speak to and delivers excellent customer service!

I’m always sceptical of estate agents but I found the valuer that came round, Ian Ratcliffe, very smart and professional. Well worth the cuppa tea I made him ;-) I’m going to list with this company based on his visit.

I would highly recommend Whitegates for any of your rental or sale or purchase needs. Mitul is absolutely amazing. His client care, attention to detail and professionalism is just amazing. One extremely happy client

Have a really good relationship with the staff at Whitegates. They are very professional and always give 100% in what they do. I have never dealt with such a lovely, hard working bunch of people. Highly recommend.

Lack of communication. They are not fixing their own mistakes and ignores calls and emails about the issue. Through the phone management team promises to fix the mistake, but over one week nothing has been done.

Never normally write reviews, however given how stressful it is to find a new property and having had bad experiences previously, it was a delight to deal with Ian. Very helpful and professional service. Thanks.

Rented from this company for nearly 3 years. Absolutely atrocious customer service, delays in liaising with owners for repairs. I wouldn't recommend renting from them at all! Infact they are not worth a 1*

I bought a property through Whitegates, I dealt with Sam Nealon who was extremely professional, kept us up to date on all developments, nothing was to much trouble, would definitely recommend.

I would like to thank Milanna from leicester property Management Team for her swift and prefessional actions dealing with a problem that i have had on the property that im renting,thank you.

Whitegates have been really great throughout our moving process. Mahul has been super helpful with all our queries and made sure we were able to collect our keys on the day we needed them!

Professional and clear service we sold our house quickly through Whitegates. Valuer Ian Ratcliffe was very pleasant and reassuring throughout the whole process. Great agent many thanks x

Andrew has been fantastic. It is our first time renting and moving out and hes been able to answer any questions we have. Very welcoming and makes the process seem much less daunting!

A wonderful team who look after my investment properties incredibly well. Always find good tenants quickly and ensure the properties are well looked after and rent is always on time.

Having used other estate agents in the past, I won't be from now on. Excellent customer service and brilliant staff. Have and would thoroughly recommend to all who seek this service.

Normally don't do these reviews but was really impressed with Ian Ratcliffe and his team. Knowledgeable, but more importantly felt like I could trust them with the advice they gave

The experience at Whitegates for my mother and I was wonderful. The agent Mahul was very pleasant and always answered our many queries clearly and promptly. Definitely recommend!

Professional Staff informative and communicate well, it is a pleasure working with with you and we hope our working relationship grows further in the future months and years.

Let's get one thing straight...... Mr Ian Ratcliffe was simply a pleasure to deal with. Polite, professional, and got the job done right! My advice......Ask for him by name

Very professional service, the senior branch manager Andrew is very helpful and I would highly recommend them to anyone looking at selling! I wish I could give 6 stars!

I rent through Whitegates, they were very efficient and helpful. We are expecting our first baby and Andy very kindly bought us a small gift. Would highly recommend

Awful, communication is the worst, they do not respond to emails, telephone calls, WhatsApp messages. Even when told it is urgent. Landlords do not use this company

Great Estate Agency! Easy and Stressfree. Dealt with Scott from start to finish and he made the process seem so smooth and easy. Great Customer Service from him!

Zac and the rest of the team were all really helpful and freindly, which made the whole process easy and stress free. Will definitely be recommending them.

I came in to the branch and was met with a young man called Brannon. He helped me with everything i asked with no issues. 5 star service with a smile.

Ian Ratcliffe provided a comprehensive, very professional and friendly valuation for my late mother's house. Would certainly recommend Whitegates.

Great and efficient service from all the team at Whitegates! I would highly recommend to contact Whitegates if you're looking to sell your home.

Would definitely recommend, thoroughly professional and very amiable at the same time. 100% confidence in their ability to get the sale done!

I sold a house through Whitegates in Leicester, very efficient and sold it for full asking price within a week! Couldn’t have asked for more!

Since the minute i phoned in, i was treated likle goldust. A professional agent to the highest level. I will certainly be using them again.

I've Worked with this particular branch of Whitegates for sometime now - Their work ethic and drive to get the job done is second to none!

Really friendly staff and do indeed work hard to get the above rating. Office always smells super nice too so that's a bonus right?

Ask for Ian Ratcliffe for your valuation. He knew what he was talking about and I’m confident we’ll get our house sold ASAP.

Really great estate agents with very friendly and efficient staff who are available to help 24/7, highly recommend them!

Great service sold a landlords property without any fuss, highly recommended for a proper personal service. Thanks.

Brannon was really helpful throughout the process, will definitely recommend Whitegates to friends in the future.

Great Service, all staff were happy to help me every time I called. Found me a great new home too. thanks guys

Could not fault the service provided, very efficient in answering my calls and staff were extremely helpful!

Very helpful and professional in every way. Would 100% recommend! In particular, Scott Haines. Very polite.

Ian and the team at Leicester we’re great, would highly recommend using Whitegates to sell your house.

Excellent service from experienced and professional staff. Trustworthy, and with a sense of humour.

Alex Edwards you are doing magnificent job. ❤️ …

Very helpful,efficient and professional. Would 100% recommend! In particular, Andrew Gaunt. .

From start to finish the staff offered a great service, a pleasure to do business with.

Highly recommended. I had pleasure to deal with Mahul - very professional and helpful.

Great experience when selling my house with Whitegates, would definitely recommend.

Great staff who have a lovely man. Made the lettings process quick and hassle free

Professional service, very helpful unlike alot of the estate agents in the area.

First class estate agents, very professional and highly motivated staff!

Very great service by staff, All are very helpful in Leicester Branch..

Nightmare of a company. Not helpful at all. Ignore your calls/emails.