7-Eleven

97 reviews

53 Alfred Rd, Werribee VIC 3030, Australia

www.7eleven.com.au

+61387549070

About

7-Eleven is a Gas station located at 53 Alfred Rd, Werribee VIC 3030, Australia. It has received 97 reviews with an average rating of 4.0 stars.

Photos

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

F.A.Q

Frequently Asked Questions

  • The address of 7-Eleven: 53 Alfred Rd, Werribee VIC 3030, Australia

  • 7-Eleven has 4.0 stars from 97 reviews

  • Gas station

  • "Very poor customer service girl working yesterday Saturday 20th March is always rude has a bad attitude problem towards customers"

    "Lazy and poor customer service"

    "A welcome development to the area"

    "Every Sunday morning we going for our usual walk and get coffee here"

    "Shocking customer service"

Reviews

  • FEARLESS0387

Very poor customer service girl working yesterday Saturday 20th March is always rude has a bad attitude problem towards customers.i didn’t get her name but she’s always upset as if she is forced to work there.they have to provide staff with proper training & customer feedback so they can know how to talk to customers.

  • jack ray

Lazy and poor customer service. I’ve given you 1star because it’s not possible to give a 0star rating. Not a problem, I’m happy to go buy my fuel elsewhere on my way home from work. I normally fill up my car here twice a week but there’s plenty of other places who don’t have rude staff especially like Prem.

  • Cy Wen

A welcome development to the area. This 7/11 outlet boasts of everything I love about 7/11. The gas station, one dollar coffee, chocolate drinks, muffins in different flavours and everything that comes with the brand. Located very close to the freeway for easy access and convenience.

  • alessandro abraham

Every Sunday morning we going for our usual walk and get coffee here. Staff member always welcome you and have a chat make you feel welcome. Hopefully one day the will start not to over charge for petrol( 25c -30c more then other 7eleven) and I will start to get petrol here.

  • michael palluy

Shocking customer service. The staff member Sumanth stood texting on his phone until I had been waiting at the counter about 30 seconds. Not even an apology, greeting or any acknowledgement. Will be avoiding this place from now on……. Terrible service and place …….

  • Emma C

I have kidney problems and despite being in pain and desperate, the staff wouldn't let me use the bathroom just because it was after midnight. If I get a severe infection as a result of this I'll be invoicing 7/11 for my medicine. Have some heart for God's sake.

  • Adam Potaznik

If you're going to rob this place be sure to come at 11:55pm so you can get inside before they lock the doors. Ridiculous can't browse after midnight. Guess I'm too used to my inner city lifestyle where convenience stores are actually convenient …

  • Romy Stephenson

This 7 eleven has made such an improvement with the new managers and new staff here, store is always clean and well stocked, staff are always so friendly and happy to help to the best of their ability highly recommend in the west stopping past here

  • Brian Mc Namara

I went in for lunch and forgot my card so wanted to make sure my APP on my phone would work so payed for coffees and a curray first. Payment went through so I was like great, and proceeded to get my coffees and grabbed a muffin aswell, the

  • Preet Kunwar

Very poor experience ... Must provide appropriate training to the staff . Very poor customer service . Last night @around 12:30 am saturday night / sunday morning 12:30 am. wanted to fuel my car . The guy was asking for prepayment . I gave

  • Brocky

A very good store run by a great manager Vamsi and a amazing shift supervisor Romy. The rest of the team are good workers and friendly. The store is in a great location, clean and organised. The store also has the latest selection of the

  • AMAN AGARWAL

Very bad customer service especially that one Female staff who works there. She has very bad attitude problem. Went in for coffee and the machine said fill milk and I advised the same and she was like so angry as if it is my fault. When

  • Jane Lee

This store needs to employ managers that will assist employees especially during busy periods. I have come multiple times where it would be very busy and see only one girl serving who was able to assist me. The managers who were in the

  • Thomas Squid

I dropped in here after finishing my late shift just before midnight for the first time. There was no one @ the counter as I went to the double doors. Obviously an alert sounded, a bloke walked to the counter from the back. I was in my

  • Andrew Lorenzon

Dont expect a nice hot coffee or food 5.00 in the morning on your way to work when I went to pay for my fuel the the store worker refused to open the door terrible service won't be back to that store again

  • Nishan Multani

I went to store had a loyalty scan issue , lady at the counter was unresponsive to queries and seems untrained in her job . Pls don’t damage franchise name . Usually lovely staff apart from today.

  • PJ VANU

On a busy road, but it's never hard to get in and out. The store is fully stocked with items. This is my go-to store if i need something quick, so its very convenient for me.

  • Shane Stephenson

Great store I find . Floors can be dirty with mud from time to time but due to work boots . Selections of product is good . Coffee is great . Hot chocolate awesome.

  • rebecca thomson (Becks)

Great store, Amazing staff especially Romy she is always friendly and smiling and always like to know her customers. Keep up the good work team.

  • Kylie Stirling

The slushie station was filthy. No one at counter and all slushie machines empty. Who know what the are doing it definitely isn't there job!!!

  • NR KARTHIK

Staff needs proper training on greeting a customer, has been here in mornings and noon of the days they will wish our say hi, pathetic

  • Anoop Ganji

Very Poor Service. Un Professional. Does not know how to talk to customers. Store Entrance and shop look full of Muddy and un tidy.

  • Malar

Good place, nice staff. Well maintained. It would be more advantage if more vegetarian sandwiches or pies are available.

  • Kawalpal Singh

Rude staff and inexperienced as well. Had a very bad experience using loyalty. Saturday evening around 7 pm.

  • Alyssa Pace

Great store, lovely new owners who are so kind! Great to see the store turning around for the better :)

  • Joely Comiskey

new management really turned this store around, great customer service and always stocked with food!

  • Mary-Louise

Incredible customer service! Never had a problem here, super clean and such friendly staff!

  • Julia M

Since the new managers have taken over the store has really improved! Hats off to them ☺️

  • Prativa Tandukar

Pastie was not cooked properly (still cold inside) and very poor customer service.

  • Jayde Williams

Best 7-11 around love coming here, the girls are lovely and doing a great job!

  • mr Deus

Appalling customer service… very rude staff….will never visit here again….

  • M A

Food says 6.00 that turns into 7.00 after 8.00 o clock.

  • Bikram Khehra

Friendly staff.. coffee machines are always cleaned

  • itshals

staff here are wonderful & very accommodating.

  • katelin burson

So accomodating and amazing customer service!

  • Grace Anne

great service, always a good range of food

  • Binder Chauhan

Very bad experience. Bad Customer service.

  • Siddharth Bhatt

A quick fill up after work, good …

  • Bianca Ellul

Romy was amazing with helping me out!

  • Jill Dueck

Great service and friendly staff!

  • Robert Spoljar

Always helpful and friendly!

  • Enhance Home improvements

Poor customer service ever

  • Emma Jane

The best staff ever!!

  • Emily Lancaster

Great service …

  • Wajahat Khan

Like their coffee.

  • Amaya Phillips

fantastic service

  • Tessa Tracy

Brilliant service

  • vamsidhar tummala

Nice location

  • Anika Maksimovic

Great service

  • Ayisha Abdulahi

Good

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