I sent a time sensitive letter by xpresspost on Friday May 13/22. Tracking has said out for Delivery today May 17/22 at 7:34 am, by 2:10 p.m. item re-routed due to processing error. The cost for this letter was $19.14. The clerk changed the postal code from what I was originally given by the addressee, saying there was a postal box. I called said addressee to advise the letter was sent xpresspost and gave tracking number and the postal code changed by the clerk. I was informed by the addressee that they no longer had the postal box. So now if this letter gets returned , it voids my time sensitivity. Not very happy that I had the right Postal Code and the clerk thinks I did not because the Canada Post info on it’s computer said so. Update your info. This is now costing me money. So update as of May 30th/22 Because of the postal code being wrong as per Canada Posts Postal Code, delivery has not occurred and now the letter cannot be found, as Per a Canada Post Supervisor in Ottawa as of 1:30 p.m. today. Other arrangements had to be made for business I was dealing with. This is unacceptable for a Crown Corporation and outlets!

Registered mail envelope from Ottawa to central Europe sent Sept 7. Cost $23, estimated delivery time 3-7 business days. Sept 25 it finally arrived to Montreal!!! Will it ever arrive to its destination? Only God knows. Shame on you Canada Post and all you Unionized employes! Don't ask me to support you when you are on on your periodical strike! Update Envelope finally arrived, it took only 12 hours to be delivered in the destination country, so the BLAME IS ONLY AT CANADA POST! Shameful performance!

I have always had such great experiences with the staff at this Canada Post. Even when I'm not in the best mood waiting for packages the staff continuously goes above and beyond for me and I appreciate it so much! The day staff is great but I usually deal with Johnathan at night he's usually by himself with a large line dealing with everyone as quickly as possible with a smile. Really exceptional service!

Never even attempted to deliver my package, they said they weren’t able to deliver at this location. My house where I get things delivered weekly! The website was updated to say they could deliver before they even attempted. Disappointed in Canada post.

What a horrible experience. Went to drop off some pkg for Christmas and the older guy working at thr post office was so ignorant. Really if you don't like your job then please don't serve people.

Yesterday evening the employee was chatting with one client over 15 minutes, while the line keep growing. Be ready to spend there 30 minutes or an hour to send something.

They were super kind about the amount of packages alongside helping me get them ready to ship out. Fran is absolutely awesome!

Convenient postal office in a Shoppers Drug Mart.

They need a Customer Service refresher course

Friendly and knowledgeable staff.

Prompt service by friendly staff.

Great lady at the desk

No service at all

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