Halfway House Post Office

135 reviews

Shop 11, The Boulders Shopping Centre, Old Pretoria Rd, Halfway House Estate, Midrand, 1685, South Africa

www.postoffice.co.za

+27118052311

About

Halfway House Post Office is a Post office located at Shop 11, The Boulders Shopping Centre, Old Pretoria Rd, Halfway House Estate, Midrand, 1685, South Africa. It has received 135 reviews with an average rating of 2.1 stars.

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F.A.Q

Frequently Asked Questions

  • The address of Halfway House Post Office: Shop 11, The Boulders Shopping Centre, Old Pretoria Rd, Halfway House Estate, Midrand, 1685, South Africa

  • Halfway House Post Office has 2.1 stars from 135 reviews

  • Post office

  • "So bad"

    "Deserves a Zero rating"

    "My tracking app shows my parchel has been at Midrand Post office since 05/02/2023 and I havent recieved any comms from the post office to come collect my parcel and I've been trying to call them since 9am and no one is picking up the phone, "

    "today at about 13:30, I got to the post office it was dark and there was a notice on the door that said the system was offline and they couldn't track parcels but were able to assist with collection provided that you had a slip, inside were "

    "I received my parcel, although I did not receive the SMS"

Reviews

  • Jez L

So bad. So so so so bad. Only 2 people working the counters.... on a Saturday. Been here a few times, and it is always like this. They are rude, slow, and so obviously unwilling to assist. 2 employees is the maximum I have seen up to date, leaving 6 stations open and unattended. Visiting here is always a painful and draining experience.

  • Andy Luhlabo

Deserves a Zero rating. Really disappointing service. Ive tried to call a few times to track my parcel, unfortunately had no luck at getting through to them . I used the speedy service, its over 2 weeks now and still have received the parcel.

  • Tumi Masobe

My tracking app shows my parchel has been at Midrand Post office since 05/02/2023 and I havent recieved any comms from the post office to come collect my parcel and I've been trying to call them since 9am and no one is picking up the phone,

  • Anda Buka

today at about 13:30, I got to the post office it was dark and there was a notice on the door that said the system was offline and they couldn't track parcels but were able to assist with collection provided that you had a slip, inside were

  • Thekgo Lutsedi

I received my parcel, although I did not receive the SMS. I recommend that you go to the post office when your app informs you that the parcel is ready to be collected. They explained that the SMS couldn't reach me due to technical issues,

  • Eleazer Andrews

I went this morning to get my car license renewed. Trading hours are stipulated from 09h00. Staff only opened the branch 09h10. We finally entered, let and behold, they only switched their computers on as the queue entered the post office!

  • kesh m

My parcel was sent to Halfway house post Office on the 27th February 2020 from Germiston mail hub, i went to halfway house post office on the 03th March 2020 to collect it....To my surprise , 1 of the tellers told me to come on the 06th of

  • Pragashnee Moodley

Lines are long. Allow people to cut in front of the line and dont reprimand them. When I called someone out on stealing my turn he got arrogant, told me its because of his skin colour and verbally harrassed me. When I asked the post office

  • Frank Hayward

This review is for one outstanding employee and not the post office. The post office and this branch do not deserve stars. I went through hell for months trying to find an international parcel that got lost in the post office network until

  • Teresa Ann Alvarez

Worst post office ever i have seen in my life, they don't answer calls, they don't have a good management, was there to receive a package, after bringing out the package and paying a huge some of money to get it, i opened my package and

  • Mercia Parrott

I need to renew my expired sassa card before the new year, as I'm not here December 2023 and January 2024. Only be back February 2024. My friend was turned away at your post office last week when she wanted to renew her card, and very

  • Nthabeleng Komane

Possibly the slowest service ever. Standing in this queue you will ask yourself if the notion of time as you know it actually applies here... Because it doesn't move and you don't move too... If the teller goes to the back, you start

  • What's Left !?

There is never enough staff at the counters. If there are 5 people or more in the queue expect to spend 45min before you get to the counter. 90% of the time there are 1-4 staff working the counters. With 11 teller points for parcel

  • Nadia Cassim

Extremely pathetic service. Staff walk around more often that attending to people. I have waited 45 minutes in the Q and then an extra 15 minutes for them to find my parcel, even though they had the tracking number.

  • David Sieff

The simple answer is pay staff based on the number of parcels delivered to customers in a given day, and the number of other queries handled! Problem sorted and not difficult to implement - or maybe it is!?

  • Show Activ

SA is on the up and up, nothing of what they used to be. They are so jacked up even with their queues, it was quicker than a supermarket. So very impressed. Keep it up, thanks for a speedy process.

  • Maditaba Thwala

Very bad, I drove all the way and when I got there at 13:H00 on friday. They were already closed by that time. I could see them sitting doing nothing while we are outside waiting to get assisted.

  • Karen Eardley

Don’t come here if you can avoid it! Always, always short staffed! Two tellers servicing 50 people = 2hr queue! No aircon, entrance security door hasn’t worked in over a month

  • Fyfy Reen

Well when I got there then post office wasnt busy so it was in and out the service was quite fast and the teller that assisted me was very friendly and the PO was very clean

  • Francois Wiid

I've been here a couple of times to collect parcels. Service has always been great. Queues are sometimes long (30 minutes) other times you walk straight through.

  • Aadiela Chodree

Best service I have ever received. Thank you to Phuti Mashigoane for being so efficient and so helpful. Will definitely recommend using this Post Office.

  • S Burger

This Post Office don't have a working photocopy machine. One can hardly ready the poorly copied document which you need to complete for you car licence.

  • Nokukhanya Bhekisiwe Makhoba

Spent 4 hours just to renew licence disc, a very long queue up to the basement parking with only 2 tellers operating for ALV. Ba mborile shame

  • tebogo evah ramoroka

Best customer service - Mr Mojalefa really is dedicated to do his job. Long queues, though you'll definitely get helped.

  • Gordon Peacock

Long queues staff helpfu. The Post Office Management need to sort out why there are not more staff available.

  • Ewalt Honiball

Zero customer service. 20+ people standing in queue and all tellers vanish for 30+min - coffee break? —————

  • NERAJ SINGH

12 counters and only 2 is operational,plenty of staff walking around aimlessly ......so frustrating

  • Refilwe Nyathi

APPALING SERVICE Thought I'd quickly stop by to collect my AARTO notice on my way to a meeting,

  • Debbie Ramaila

Are the renovations done and is the Post Office operating now?

  • joshuagg roberts

Post office temporarily is closed down, do not waste your time

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