They ruined a phot cup order I paid for and I had to redo it. They never answer their phones, it’s almost like they leave the phone line open so they never receive a call, and it doesn’t matter what section you call, there is never a point. It’s the worst Kmart I’ve even been to! I’ve waited 3 weeks for this and it’s still not fixed

Poor service and received attitude from staff in self check out when asked for help. Sure you're closing in 30 minutes but if you're on the clock, you're on the clock. Treat your customers with some respect even if you don't want to be there. Seems like an ongoing issue, do better Kmart Craigieburn.

Kmart Craigieburn is so good, with awesome staff, who are ready to help. The door lady, Jenny, is so helpful, and can point you in the right direction to find what your looking for., Also checkout staff very helpful, and if it's busy they will open a register, to get people thru, …

We went looking for a specific toy for our son for Christmas, and Tracey was brilliant. She went above and beyond to find the exact thing we were after, out the back, and bring it to us. So upbeat, and positive! Made our shopping experience there so pleasant.

Unfortunately this would be one of the worst kmart in the Northern suburbs. I really do feel sorry for the staff of this store. Every single time I go here which would be once every few months, the store is trashed. Not one department is in

i went the other day here to walk around and waste some time but i was very disturbed, there was an old lady i think she was the manager because she was yelling left and right at all the employees. First of all, she should not be yelling at

I'm giving 5 stars to Jenny at the door. Such a wonderful greeting with a smile every time. Just a reminder that there are still many great people out there. People complain about the store being a mess, but if customers weren't such pigs,

I normally LOVE Kmart and having one so close to home I’d just amazing, but after today I will never be going to Kmart Craigieburn again. The Indian guy at the photo counter is the most rudest mannered person. He doesn’t care about anyone

K mart is started a new scam. If you lost the receipt of item no matter you show a purchasing proof with help of bank transactions. They are not going to take the item back if it got any malfunction nor they return you Monday in any form.

Drove all the way down to Craigie burn Kmart to return a Christmas present, which was Minnie mouse mask goggles. When I purchased this item, I was given no receipt because it was a busy day. When I went back to return them they wanted the

Worst, worst, worst Kmart i have ever been. Regardless anytime we go to this Kmart always disappointed for many reasons, Low Stocks, No Stocks available most of the time, Products are in wrong places most of the time, Place is very dirty,

This store is disgusting. There are items just dumped everywhere and staff members are too busy flirting with each other or talking to their friends who are shopping to actually assist customers or do any work. There are items just laying

The store is dirty and unorganised and its because of how customers treat the store.. i found milk inside a jewellery holder and i nearly touched it.. if you decide to shop somewhere don’t disrespect the hard work that these staff members

Store is extremely messy, obviously need more staff or more efficient management, not just one days mess, this has been ongoing whenever I shop there, there is mess everywhere, rubbish and things under shelves, coat hangers, shoes, price

5 star based solely on the customer service received by Yousef (not sure if he was a supervisor or not). Went in but couldn't find certain box of xmas decorations. Spoke to yousef and he was nice enough to jump online and get the item

I ordered a baby car seat using Click and Collect and went into store to pick it up. Instead of receiving a car seat, their staff handed me a pink sweater. The car seat, which they said was in stock, was no longer available so they

Got my photos done here, when I received the photos they had lines through them and some of them were cut off. I asked them to do it again, when I went back to collect them the second time it was the same issue.

I want today for shopping with family, aircone was off we couldn’t breathe. Also, goods on the floor everywhere, looks like lack of staff member Very disappointing

Do not bother ordering photos from them! They are never ready and they claim to have no idea what your order is!

Stores always a mess, the staff are friendly though and I'm never unhappy with a trip to kmart haha.