The 'Block' was a public PR excercise which backfired on Victoria Police as a whole. I do agree that signing ' Statutory Declarations' is not nor should be used to complain, there are many alternatives. What is extraordinarily frightening about West Melbourne Police, is the lack of service, the aggressive nature of their personal behaviour towards people. The lack of training and insight into multi-culturarism and no idea about the Victorian Charter of Human rights. This station does not care if a person has been assaulted, or if a person is or has mental health issues, drug effected, god forbid if their skin colour is dark ( they must be violent youth African gangs / refugees) - Ridiculous right? They cannot manage a small woman who was unwell and needed an ambulance ( with 8 members of police holding her down yet she politely walked with them after being seriously assaulted) this tiny Asian woman was on the ground face pushed into concrete treated with inhumanity and unnecessary violence. Cheered on by racist Australians, and anyone who politely asked why the need for extreme violence? Was shunned and the ( gaggle of male City of Melbourne employees swearing, abusing and supporting, low standards in policing.) A Senior Police member making personal comments which were horrifying but recorded. This is a police Station whereby evidence is not respected, if you are a witness to crime & being threatened & interfered with, they do not care. To all non-Australians, tourists, and visitors don't expect help or assistance here. It's not Germany, France or EU. Police are rude; they are not polite, they don't understand multiculturism, and they are not going to treat you with respect. They do not have the experience, understanding nor the education which is required, and that should be mandatory. All captured on film and handed to a media person, who was with me at the time. #tourists #police will not protect you in Melbourne. Please be cautious. #recordeverything Sadly, there are exceptions to the rule, but they cannot shine in the quagmire in the pack but should be praised. Go to your Consulate! Record and be very careful. Australians want your money, tourisn and investments but racism prevails. #tourists #achtung #hati-hati #debile

I'm taking all things into account before I drop this review. The staff that I dealt with were friendly enough but this story is the perfect example of a lack training, resourcing or just lack of professionalism. - A staff member called me advise I had lost property handed in at the station. - I went in on Saturday to be told that the lost property room is locked on the weekend and that I needed to make an appointment to collect my belongings. - I called during the week to be told no appointment needed. Just come in. - Arrived after lunch to be told Lost Property was closed on Wednesdays. - "Come back tomorrow between 9-4" - Arrived Thursday at lunch time. Guess what? Yep "Closed for lunch". - So I waited for 20 mins. Finally got what I needed. Thanks to the friendly staff but my experience was horrible. In addition while I waited I noticed this. The justice of the peace window had several people waiting for signed documents. While they waited the gentleman behind the counter was eating his lunch - Go out the back for God sake!

Went to this Station yesterday because someone called to my workplace telling them that my work ID was in this station, I went yesterday telling me to comeback today to get my ID and so I Did. When I go there thinking that I’m going to get my Work ID. But they Told me one of their staff put my ID as EVIDENCE!!!!! They told me it was an error and they will just contact me when will I get it from them..... it’s KIND OF FRUSTRATING because as one of the frontliners here in Melbourne and working hard. They will tell you that they will just call you again?! It should be just a 1 star but the officer that talk to me today was nice and if it weren’t one of their staff or admin who put my work ID on EVIDENCE I have my ID today. Just an advice, please differentiate between LOST AND FOUND TO AS “EVIDENCE” now I will go to work without my work ID. I thought the Police Station here in Melbourne are the Best.

In December 2018, I was cut by a drunken knife to my face and left a scar for a lifetime. Coupled with psychological trauma, but the police went to the scene to take away thousands of dollars jackets and gold rings, saying that blood tests were needed. It’s been 5 months now, and no one has caught it. The jacket and ring were not returned to me. I went to the police station 5 times. I just want to go back to my coat and ring. I don't care if I can catch people. Too sad

I wasn't acknowledged for over a half hour. When there were police standing around a computer behind the glass. When I was finally served a Sargent assumed I was with the cleaner. She was just behind the glass room with you. I'm sure you don't assume 2 white people in room are always together. The condescending tone of the sargent needs to be dealt with. This is why many poc don't see police as protecting and serving us. Do better!

Thankyou for being the only police station where I haven't been treated unfairly, the Sargent runs this station very effectively and his staff are always helpful and understanding. Although it would have been 5 stars if my paperwork didn't fly off the back of the divvy van from Southbank. It was funny. Just shows that police officers are people too. Thanks guys, keep up the good work. Kat.x

This 24hr station does a great job.So many people unfairly complaining about how busy they are, or that they are reluctant to certify documents. If more people,instead,went to a Chemist (Pharmacist) or a Bank(Manager)or any other entity listed as an authority to attest documents, this would free up the police to devote more of their time doing actual police work...win/win.

The accomodation there is very basic, the bed was hard as concrete and no pillows. I had a portrait taken on arrival but there was opportunity to purchase a copy. Friendly staff who give you a good rub down on arrival. No room service but there is a cafe out front when you leave. The toilet seat was missing in the in room convenience. Suitable for a short stay only.

I'd like some tips on how to explain to my children why their Daddy came home with gashes all over his face and head, heavy bruising everywhere and cuts all up his legs. Last I saw he was being forced into the divvy van with not a scratch, yet when released he looked as if he'd been brutally attacked. My eldest is too smart for the 'he tripped and fell' reasoning.

Impressive Victoria Police Centre right in town on Latrobe and Spencer St corner Very imposing modern building housing Victoria police. Cafe on site, public access to police station, staff are polite and helpful. Recommend that you go here if you live in teh vicinity and have some police matters to attend to.

I am visiting from Perth WA and needed to have my signature witnessed. I was very impressed with the friendly and professional service starting with the officer who took my call I believe he was called Nathan to the super friendly officer Daniel Braide who signed my form.Thank you very much.

in south clayton westall station two officer T.jewell & H. singh both are very nice and honest officers today 11.3.2020 i complete my bike was steal out side the station after 10mints both officers are caught the thief i am very happy on police officers they are help me Thank you sir ,

I walked in around 8:30pm on a weekday and I was served with the efficacious brilliance that is the Victoria Police standard. The constable that served me was very hospitable and conveyed amazing care that was ever so easy to appreciate. I would rate higher if I were able. Thank you.

Sgt Lawrence was fantastic, patience and helped me sort out some documents that were urgent to me. Give her a pay rise and an extra weeks annual leave - She displayed empathy to me that was greatly appreciated ... It's important to give credit when credit is due !

I have reported a theft case only to find out a week later that the officer I hav spoken on the phone didn't record my details ,so now I have to go after the officer responsible for the case if I am luck enough. Been treated with respect is all I wanted.

Sergeant LAWRENCE went above and beyond in helping me remove a stolen vehicle record from a car that wasn't stolen. Turns out, in this case, it wasn't even VIC Police's responsibility. Thank you for your help.

45 minute minimum wait times.. Plenty of staff behind the screen, chatting and doing nothing, watching as the cue builds and builds without a care in the world. As if you don't matter at all!

Chris Scott of Melbourne West Police station assaulted a young woman for not wearing a mask while exempt. Pathetic behaviour Shame on you Chris Scott of Melbourne West Police station.

The police is not helpful, i am a tourist and have lost something, seeking for their help. They just asked me to call or report online. As a tourist, i cant report online. Rubbish.

Went to attest only two documents in their allocated time slot, Monday to Friday 11am to 3 pm and they said NO !!! Absolutely unhappy with their customer service.

I met with officer Derrick, he was very kind and helpful person. He helped me with my queries,it was my pleasure meeting with him. Thanks a lot officer.

waited for 20 mins at the counter, no one showed up considering the many staff members that were going into the office.. it’s ridiculous.

would be good if they fixed there call centre always hangs up when i press one ! and cant speak to a member of the station poor effort

Terrible wait times, don't come here if you want anything done. The smaller suburbs, even Collingwood / Abbotsford were much faster.

They been fantastic help with my work site to help me get cars moved so we can continue our works. Extremely helpful and polite.

I reported a case that my bike was stolen. But nobody contacted me about that later. I doubt they never investigated my case.

This outlet is well organised and very well run and very professional, very much on time with appointments …. Pleasant Staff

Be ready for one hour waiting time at least… The police officers just disappear to their door and never showing up again…

waited for over a hour for someone at the front desk no one showed up, i tried calling no one picks up. it’s annoying.

Very nice staff. I was scammed and George the police from this station helped me to recover my money withing 1 hour.

For anyone curious. Document witnessing is available here Mondays, Wednesdays and Fridays 11am to 3pm.

Ha ha, It seems no one care about us. It is half an hour so far we are sitting here. It is a shame.

They wouldnt give us information about a relative who went missing for some unknown reason. …

What you know about a sweet MC, none of the M&M's you see come free.. it's the 313.. infinite wooo

Very nice staff excellent help by Officer Weinstein in getting the document attested …

wonderfull staff and perfect team done very good job in finding my supercar

thank u ... they alway take care ppl. Thank u and merry Christmas …

Needed one document to attest, Jessica helped me and made my life easy.

It show online open 24 hr I m inside at 2:41am waiting no one is here

What is the working hour now? The second door was not open after 6pm

Turning into police state led by dictator dan

Took ages to report a missing wallet. WTF

Stop flying over houses at 10pm and 5 am

rude and impatient over the phone call.

No police stations are fun to visit.

I never saw so lazy officers

Very responsive and helpful!

Your serve us. Not them.

Officer very helpful