Shoppers Drug Mart

155 reviews

9980 137 Ave NW, Edmonton, AB T5E 6W1, Canada

stores.shoppersdrugmart.ca

+17804067397

About

Shoppers Drug Mart is a Pharmacy located at 9980 137 Ave NW, Edmonton, AB T5E 6W1, Canada. It has received 155 reviews with an average rating of 2.6 stars.

Photos

Hours

Monday8AM-12AM
Tuesday8AM-12AM
Wednesday8AM-12AM
Thursday8AM-12AM
Friday8AM-12AM
Saturday8AM-12AM
Sunday8AM-12AM

F.A.Q

Frequently Asked Questions

  • The address of Shoppers Drug Mart: 9980 137 Ave NW, Edmonton, AB T5E 6W1, Canada

  • Shoppers Drug Mart has 2.6 stars from 155 reviews

  • Pharmacy

  • "Pharmacist Anna is the best"

    "Two weeks in a row that the pricing is wrong, it says it’s on sale then when you pay it’s double the price"

    "DO NOT GO TO THIS PHARMACY"

    "Shelly did a wonderful job making sure that my plan applied coverage"

    "HARVEY from the Pharmacy is the only reason why I always come back here"

Reviews

  • D A

Pharmacist Anna is the best. She helped my daughter and answered all our questions. I appreciate all she did for my daughter to help her during a very difficult situation. Pharmacist Anna I wish you all the best. You are knowledgable and kind, I really appreciate all you did for my family. Thanks again form the bottom of my heart.

  • Jordana Bautista

Two weeks in a row that the pricing is wrong, it says it’s on sale then when you pay it’s double the price. Call the manager and she dismisses. The issue never deals with. It just said that it’s the correct pricing that they have but yet they got the product where it says sale, awful customer service

  • Dr. Sal Rashid

DO NOT GO TO THIS PHARMACY. They tell you your script is ready then they spend 30 minutes looking for it only to tell you it is isn’t. Stay clear and go somewhere they know what they are doing. This has happened multiple times for my daughters insulin. We couldn’t be more unhappy with them.

  • Ronda Sawchuk

Shelly did a wonderful job making sure that my plan applied coverage. She took extra care to fill the ENTIRE prescription. She did this at 9 pm for a next day pick up. She called to confirm. This is communicative customer service at its finest.

  • Allyson Remo Salas

HARVEY from the Pharmacy is the only reason why I always come back here. He is patient and takes time to explain your prescriptions. He is very knowledgeable and kind. His associates are the worst!!! They will try push you away when you ask

  • Goldy Locks

This is the worst pharmacy. they are extremely slow and unhelpful. i called to ask if my doctor faced a prescription so i can get it delivered the same day, this was in the afternoon. they said no. i called later and they said yes they have

  • Ana Carmo

If there was a ZERO STAR option I would rate it that. I made an appointment on their new pharmacy care clinic online for an appointment for my daughter as she had a sore throat. When I arrived the first pharmacist told me to wait as she was

  • Iluvmehser

They really need to check and fix their pharmacy. The pharmacist was very rude and impatient. Rolled their eyes and interrupted me while I was asking them nicely why the insurance wasn't working. They're the one who put the wrong insurance

  • James Tran

I wish I can give 0 star for customer service here . My girlfriend just bought Beard trimmer from this store . They gave her broken box , not good shape . And I want to return it . When I bring it to there , tell them about its problem . A

  • Olabanji Balogun

It’s funny I told my husband I didn’t want to go to this pharmacy to fill my son’s medication. I had been there 3 times and my experiences had not been great. The wait times are beyond and the unprofessionalism at this location is uncalled

  • C C

Specifically the pharmacy has gone EXTREMELY down hill. I don’t appreciate them asking for your full name and date of birth in-front of everyone waiting in line just to pick up a prescription. The refills online takes longer then 48hrs to

  • Warren Gross

I was shopping tonight (Friday evening) bought some items that had a clear rag saying on sale… when the price came up wrong I asked the staff member why, and he told me that there was no overnight staff to tag… I went back to check and it

  • Dean Edmonton

RESPONSE to Corporate. Dozens apon dozens have rated this store a 1 and over a long time. Same issues still exist. I am NOT phoning your 1 800 number. If you really care about customer health and service, get off your lazy butt and go fix

  • Tommy Rage

Apparently I am not the only person to go to this shoppers, walk to the coolers looking for regular red bull and found the shelves empty. They have sugar free, a bunch of other flavours nobody likes but no regular red bull. This might be

  • Patrick Lacey

Much like other reviewers, our experience at this pharmacy has been spotty at best, and terrible at worst. If they tell you to come back in an hour, or 5, or the next day, whatever time you come in there's a good chance your prescription

  • Sydney G

Would honestly give 0 stars if I could, this is the THIRD month in a row where my prescriptions are left as pending to be refilled for more than 2 weeks. I went in today to find out they haven't even started preparing the scripts until I

  • G M

Empty shelves send your customers to elsewhere. From time to time I want a red bull but whoever does the ordering never orders enough. Your refrigerated drink area is empty half the time. This costs you money. I have met more than a few

  • Demoski

By far one of the worst pharmacies in the city!! If you can go somewhere else pls do. The staff are unprofessional with no customer service whatsoever. Mae and Harvey were so rude to my wife after giving her the wrong medication for our

  • kevin bujold

Poor service from the front of the pharmacy. We are new to the area. Went there to get inhalers for my 5 year old as she needs them now and hers are empty and i got the most unprofessional service from the guy at the front counter. He

  • Rob

Go elsewhere for Pharmacy needs. I have been a customer/patient at this location since they opened. At first the service was excellent and prescriptions were filled promptly. Now they never answer their phone calls, can't even fill a

  • Dayle Munro

Starting to get annoyed by the pharmacy. When I take in my prescription I tell them I will pick it up the next day so I don't have to wait. But the last few times I've gone in , it's never ready. So I still have to wait, why? Come on

  • Kirk Dewhurst

Great location for Shoppers. I shop regularly at Shoppers Drug Mart at several locations and this is a nice one. It’s a fairly new location and is bright and clean. The staff is friendly and courteous. Prices are okay at times so you

  • Ron Ducott

An adult employee described as wearing glasses with dark slicked back hair asked my twelve year old daughter for her phone number. Very inappropriate! Glad my kiddo knew to say no and walk away. This happened Wednesday after 5pm

  • Lacey Allard

worst service ever! Pharmacist lies through here teeth. Doesn't tell you about the extra charges for there care clinic. Go to a doctor they are the most disrespecting people I have ever dealt with!

  • Marcy

Do not even attempt to use this pharmacy. As others have noted, they do not answer the phone and on-site, the customer service is so slow and unhelpful, it is LESS than poor. I will never return.

  • Liz Wozniak

Rola is fantastic! Her pharmacy hires have sometimes been a challenge and we have had some issues with some of them. We stay because of her and find it to be a good location and great store.

  • Larsque

This pharmacy does its own thing. It acts in its own manner and does as they please without professionalism. This is not a one time occurrence with me. This has been an on-going issue.

  • C L

avoid this location. they make you wait an hour for your prescriptions. pharmacist here is rude. service is poor and slow.

  • Lesley

Product pricing is high and not competitive at this location. Prefer to shop elsewhere even though it's close to home.

  • Ryan Hanna

Really disappointing experience here. The pharmacy tech told me to come back in half an hour to pick up my filled

Similar places

Medicine Market Pharmacy & Travel Clinic

451 reviews

726 91 St SW, Edmonton, AB T6X 0E4, Canada

London Drugs

336 reviews

11704 104 Ave NW, Edmonton, AB T5K 2T6, Canada

Pharmasave Chappelle Pharmacy

309 reviews

3134 141 St SW, Edmonton, AB T6W 4B5, Canada

The Medicine Shoppe Pharmacy

279 reviews

15819 87 Ave NW, Edmonton, AB T5R 4G7, Canada

Shoppers Drug Mart

270 reviews

16504 95 St, Edmonton, AB T5Z 3L7, Canada

London Drugs

233 reviews

9450 137 Ave NW, Edmonton, AB T5E 6C2, Canada

London Drugs

210 reviews

5015 111 St NW Unit 1000, Edmonton, AB T6H 4M6, Canada

Shoppers Drug Mart

206 reviews

10907 82 Ave NW, Edmonton, AB T6G 0S7, Canada

Shoppers Drug Mart

202 reviews

924 91 St SW, Edmonton, AB T6X 1P2, Canada

Shoppers Drug Mart

192 reviews

8065 104 St NW, Edmonton, AB T6E 4E3, Canada