The girl didn’t wash her hands and start taking order she was cleaning salad bar and there was no salad on the salad bar everything was on trolly and they close at 12am i was there at 10:56pm I didn’t add much salad because i love subway because of sauces and she was very rude with me and she wasn’t putting sauces properly and when i ask her she said we don’t put sauces more than three… I went to so many subway and never ever listen that they will charge for sauce more than three. I added four sauce so she charge me 1$ extra for sauce that’s so rude …. And when i ask for receipt and i checked she charged me extra cheese if they charge for sauce where the sauce price ??? I am not going to come that subway again ever… and the service of girl was very bad… she don’t know how to serve customers…..if they want’s to charge for sauce more than 3 should be written on the menu …. So next time we will aware and we will not buy and she was not in proper uniform her name batch was missing and when i ask her name she refuse to tell me her name..
Service
Take out
Meal type
Dinner

One of the worst experience with cheap representative like Mr. Ratan. Overcharging the customer by dividing a foot long into 2 separate items as I asked for 2 separate meats. Rather than explaining me this is going to charge additional, he simply divided into 2 items, charged money for 2 separate items, when I punched card, I was surprised to see excess amount and gave me pathetic reply that you ordered to separate meals, hence additional amount. He converted my order into 2. Rather he could have explained about this is going to be 2 separate items. He was quite rude when I explained about we used to get mix and match always. He wasn't sorry for not explaining this and charging extra money. Absolutely 0% customer satisfaction where I paid extra money & left the place with some rude behaviour.
Service
Take out

I had a worse Experience with GAGAN. Its not my first time. She don’t have customer facing skills and have alot attitude in her nature. She deny to make my order without any reason and Other staff make my order. As earlier I already said that its not my first time experience. I am regular customer of this store. Every day I come to take my breakfast or dinner But from now ownwords I ll never go in this store. There are also good members in this store but she has like different attitude. If we are taking any order we are pay for that. Really worst experience. Really disappointed

Quick easy service although language can sometimes be a bit of a problem problem. One of the staff was rude to me, give you 1 guess where she was from. Very unprofessional...no longer works there.
Service
Take out
Meal type
Lunch
Price per person
$20–40
Vegetarian options
Pick what you want
Dietary restrictions
Pick what you want.
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
Shopping centre parking
Kid-friendliness
Healthy alternative
Wheelchair accessibility
Open spaced

Served by Kamal’s she had such poor customer service and had just made the subs with so much attitude was a horrible experience. When getting my bread she got out a pre cut foot long that was just sitting on top of the other breads I asked for a fresh cut one she said yes but completely ignored my request and continued too make it on the same bread. Doesn’t look at all happy with the job and I don’t believe she should be working here, her and the other staff member showing a lot of attitude toward customers, at least smile and be welcoming.

Epping Subway endeavours to ensure their salad, wrap and sandwich ingredients are fresh, delicious and of high quality. The Epping Subway staff Keerat's, Solini and Store Manager and Owner Menpreet conduct themselves in a highly professional manner and deliver a friendly service. They also offer creative suggestions to enhance the taste of wraps, salads and sandwiches. I would highly recommend this Subway store.
Service
Take out
Meal type
Lunch
Food: 5
Service: 5
Atmosphere: 5

One of the best subway I have ever seen in my life . I will give them 5 stars ⭐️ in every section cleanliness , friendly staff , quick service and plenty of space to sit . Coffee made by staff there with chai latte and one coffee shot is amazing and I will recommend everyone to try that trust me you will love it . Coming on customer service there staff is really quick and always welcome there customers in a friendly way .
Service
Dine in
Meal type
Lunch
Price per person
$20–40

Really rude staff, tap and pay didn't work, went to car to grab my card to pay, they cancelled my order which caused the voucher buy 2 for 1 barcode invalid, the indian guy looked like supervisor who was very rude and refused to solve the problem, you should have asked your staff who standed just right next to you what had happened, instead of accussing the customer. It was your faulty operation caused the barcode invalid. Learn some respect for customers.

I’ve tried this Subway many times by going in and ordering and by ordering through Uber Eats and every time they’ve either added something extra or forgotten main toppings. Tonight’s meal was sloppy, over-toasted bread and forgotten cheese. I recommend trying the Epping Plaza Subway if it’s open before this one.
Service
Delivery
Meal type
Dinner
Price per person
$20–40

This site in Epping is pretty well managed, staff are polite and do not rush you unlike other subway outlets I have visited. The quality of veggies, meats and bread are fresh, I've been there thrice already and have had the same good experience at all times, hence the review! Needless to say, the subway app is real snaggy and needs an overhaul, but I wouldn't blame the outlet for that.

Harpreet put bearly any mozzarella cheese on my sandwich, then when I asked for a little extra she very rudely told me that was the standard and if I wanted more I had to pay extra. I've been to subway multiple times I know how much cheese is fair. Won't return to this subway would rather go to the one on cooper st as they look after you with condiments and arnt rude about it.

Served by Daman, every time we came over that girl has rude attitude towards everyone. Last 2,3 times i was thinking may be she had something going on in her personal life thats why she reacts like that but every time she is same, even i asked her to speak bit louder, horrible customer service. I think she does’nt even know what does customer service mean is. Thanks

The owner is the most rude person on the planet. I asked him to make it half foot bread and he continues on making a double one and at the checkout i told I said half and he argues rudely by saying you said double and finally ends up cutting it in half and gives me the smaller piece and throws the big one in the bin and charges me $6.00

Had the worst experience with this Subway. The customer service from the older gentlemen was terrible. He was extremely rude and had zero knowledge of any basic customer service skills. Our subs ingredients were throw together like he had somewhere to be. He did not take any care in the quality of the food. Will not be coming back.

You get good quick service here. I get the regular salad and it’s pretty good, I think it is the healthiest takeaway and best value for money. This is also pretty clean and has seating with tables. Parking: they have 15 minute parking outside and disabled parking. Payment: you can pay by cash or card here.

Excellent service and food. And special thanks to Preet (sandwich artist) who made me sandwich. She reminded me to make meal with sandwich . Woohoo! Loved the cookies.
Service
Dine in
Meal type
Other
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5

Please eat somewhere else, compare to other subway in epping which gave instruction to their workers to put less stuff in subways. this is a worst subway. Better eat at 7 eleven pre made wraps.
Meal type
Lunch
Price per person
$20–40
Food: 2
Service: 1
Atmosphere: 1

I made an order through door dash at 11:30pm. The person that made my foot long tonight doesn’t deserve a job there I’ll be definitely be going in tomorrow to let them know how disgusting my footlong was.
Service
Delivery
Meal type
Dinner
Price per person
$20–40

I could have sworn BLT means bacon lettuce tomato. No, apparently it means a slice of bacon and a slice of cheese for $12.95. And when i called the employee could barely speak english so no resoloution. Appalling.
Meal type
Dinner
Price per person
$20–40

Poor customer service … girls dont know how to treat with customers . They dont have good communication skills .. showing a lots of attitude on their faces. if they are not happy with job then easy way to leave the job .every time worst experience with this shop .

Ordered a 6 pack cookie box and it’s half eaten off. Absolutely disgusting. Staff won’t even acknowledge it.
Service
Take out
Meal type
Dinner
Price per person
$1–20
Food: 1
Service: 1
Atmosphere: 1

Ahh lovely sandwiches, so cheesy, ordered the Italian cheese bread ig we call it that, was smelling and tasting so good. Lots of veggies in the sub too. Would be better if u add more chicken in the classic chicken sub but still amazing

They charge premium prices compared to some of the other branches but give smaller portions and are sloppy with their service. Couldn't be bothered cutting up my footlong properly. Only went there because they close late.

As far as a Subway restaurant goes, this is in line with their decor, cleanliness, customer service and speed of delivery. I can't fault the store in any way... Except the bathroom. Quite simply... They don't have one.

Good service. I had my footlong from here. Was so yummy. All de stuff was fresh and it was pleasent experience. I served by Daman. She serves me with happy face..i will definitely go back.. keep it up Guys.

As usual the toppings they put in the sandwich isn't enough not like they advertised choc chip cookies burnt not happy Jan
Service
Take out
Meal type
Brunch
Price per person
$20–40

Lovely staff, great customer service and best subs Thank you
Service
Take out
Meal type
Lunch
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 5

Overall the food is great but they need to improve on customer service. They should employ people who know how to communicate with others. The staff ignore you and give you horrible looks.

they ok They clean and really great services.
Service
Take out
Meal type
Other
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 5

It’s a great experience. The ambiance is very welcoming and charming. Taste is superb and all ingredients are very fresh and nice presentation with good customer service .

Too rude, the way they were handling food was horrid, contents were thrown away the way it was handled, the staff attitude was shocking.
Meal type
Lunch

Love these guys. Manager Shonah is really nice and great during busy periods. She knows her stuff! We always go here for lunch for chicken wrap and latte.

Mrs sends me here to pick up lunch because its the only way she can get 12 inches at home.
Food: 5
Service: 5
Atmosphere: 5

Auwesomly tasty food
Service
Take out
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5

This place serves the best subs :) Good service and best taste
Service
Take out
Meal type
Lunch
Price per person
$1–20

Amazing visit :) Very clean, hard working staff! Foods very fresh and bread, cookies cooked extremely well!! Nice job!!

We ordered chicken classic n it was cold even when toasted it was very bad experience we didn’t enjoy our meal

Great food with excellent service. Deserve for 5 ⭐️
Food: 5
Service: 5
Atmosphere: 5

Very rude staff, unhelpful. Never come again.
Service
Dine in
Meal type
Brunch

Worst experience. Poor service. Girl was very rude. If possible I would give 0 star.