Above your average ready to go meat pie from a petrol station, but its far from great. So, let’s break it down… Atmosphere: *** This franchise is inside a petrol station convenience store, the Pie Face pie cabinet is well presented but it does make you a little apprehensive about the quality of pies and how they are cook. From observation it looked like the Pies are rapid hot air roasted 2 at a time. The convenience store was well presented and clean. Customer Service: **** The customer service rep was courteous but rushed off his feet as we ordered 6 pies and he had to negotiate 3 other customers with petrol purchases between cooking. Seem very inefficient and the rep seemed a little rushed considering it was only them. The customer service was very good, courteous, and helpful, it would have been even better if there was a support person to assist them. Food (Why we are here): *** Order: Steak and Peppercorn; & Grand Eye Fillet Pies Steak and Peppercorn – It was nicer than your average pie and I was surprised that the quick oven bake did make the pastry hot and flaky. It was a good mix of mince, gravy, and pepper but it lacked that extra something. Grand Eye Fillet – The meat in this pie was great; large, chunky melt in your mouth meaty pieces – however I found the gravy taste weird, as in it the flavour seemed odd (not bad but strange) I will say this – There range of sauces, especially the “Herb and Tomato” and the “Chili” are a MUST TRY with the pies. Overall: *** It makes you feel like you are presented with an upscale Four & Twenty Pie Oven and while the pies certainly are tasty, they are only a little above average and I’m not sure they are worth the price.

Very upset with my experience tonight. I was trying to arrive before closing time at 9:00PM since I needed to fill up with e85 and this servo was the only one close to me that has this fuel. I drove in at 8:57pm, yes this is close to closing time but still prior to 9pm. I saw all the lights off inside and a worker getting into their car. I asked what time the servo closed and the worker replied and said 9pm. Obviously I understand that coming up to 9pm that there are things to do in order to start tidying up and getting ready to leave, but this worker had obviously closed up early to go home. Very disappointed and frustrated with this experience especially since I was then not able to make it home without running out of fuel. Absolutely unacceptable customer service from the worker leaving, attached is a photo of the car that this worker was getting into at exactly 8:58pm.

Since this fuel station has been taken by new management, there are problems & problems. Few days back I visited their pump to get the fuel in my car at 8:50 pm and the pump is open til 9 pm whereas this Indian Hyderabadi fair tall guy on the counter has already switched off the lights at the pump and is making excuses to not allow me to fill fuel in my car. I found that ridiculous as if u r mentioning that ur pump is open till 9 pm u need to provide me service at least 5 minutes before the pump closes at least and I was 10 minutes before closing time. Today I went at 8:30 pm and the same guys asks me to not get the gas in ur car as he is taking some stupid readings and it will take him 20 minutes. Very stupid and rude new staff. Very poor customer service . Don’t recommend this pump at all.

We waited in a huge line for petrol and when it was our turn, coincidentally it was about five minutes to closing time (about 8:55) and they had shut down the usage for the stations. I went to the Indian Lady and asked for her to turn it on because I was waiting a long time and I was in line way before the closing time. She simply ignored that fact, saying that it was closing time and it was clear she couldn't wait to leave her shift. As she left in her car exactly 9pm, the rest of the customers waiting behind and beside me were all extremely upset. Don't come here late because the service is extremely bad and rude!

Staff are polite however this fuel station is rarely open on time! The fuel station opened at 0520am this morning when they say they open at 0500am, many times they have not even been open at 0545. They are just so unreliable UPDATE - In the last 2 months this fuel station has drastically gotten worse. The toilet cubicle for use has had the same blood splatter on the wall for over a month and the smell is horrendous. They don't even change the water to wash your windows with as seen in the photo. The coffee is disgusting and makes you feel sick. The only reason to go is the fuel is usally the cheapest in the area.

They cancelled my Uber Eats order 15 minutes after I placed it!! Moreover, this was long before the apparent closing time at 9pm (it's just before 5pm now). If you don't have what I ordered in stock, don't make me wait 15 minutes to find out, especially with the wait times associated with Uber. I think it's extremely rude to mess with people's food wait times. Take better notice next time and stop deterring people from visiting your store. Judging by the reviews about this place, it sounds like my experience is consistent with the usual level of service, so at least I've learnt my lesson for next time.

Went there first time and will never be going back there. Had to queue for 15mins. When it was my turn to fill up all the bowsers were empty save for the premium petrol!! I had gone there bcoz the prices were low and still had to fill up premium priced petrol!! On top of that the girl at the counter was rude as hell. She was outside on the phone when I asked her whether I could pay and leave coz I was in a hurry she retorted back that she was busy!!! Wow!!...I had seen some poor customer service but this was another level!!!

This shop the Indian stuff she is so rude as she didn’t prepare for pie face in time and all of pie face is empty that’s ridiculous and she told me look like so reasonable that wait at least 20 minutes! So why open the pie face brand for fool customer ! Thrum down !!!!!! These kind of people think they have good job already and even don’t have any customer services quality , look like from village to become “ rich “ city people ! Ruin the pie face and united Petrol brand !

Terrible service, i was doing washing next door and went over to get a drink. There was advertising saying 2drinks for $6 (power rade with a pepsi). I get to the counter an an indian lady says $9 something so i corrected her saying no there is a deal on the fridge saying 2 for $6 she looked at her computer saying no that dosent start until tomorrow. ??? Then why have it up if its not even on..... It was also dirty floors where dirty and had a funny smell.

One of the gas pumps leaks when using it, i reported to the guy and he charged me for the usage of it, it was on $0.55 but his justification was that everyone else that experienced the same issue paid for it as well. I am a regular but I wasn't impressed by that, I will be avoiding that place from now on, over $0.55 and the rude guy behind the counter. Put a sign on it saying out of order it's not hard.

A male at the counter who claims to be Jess the owner, has a rude and disrespectful attitude. The fuel quality is questionable. Jess claimed he didnt care about bad reviews. After reading these google reviews, they are quite consistant in what I experience. Not many happy customers. Well done Jess, keep up the good work by giving your Indian heritage a bad name.

Good cheap coffee, great food. They offer soy milk and almond milk for the coffee, which they don't usually offer at any other gas stations. Tasty pies and sandwiches. They even had fresh toasties!! So glad I live local They also are always cheaper fuel than the bp down the road.

This place systematically tries to overcharge you - the price on the pump is different to the price inside when you pay - if you’re not observant you will overpay - when we made him check he did but didnt apologise or look surprised, just like he was caught- he’ll do it again.

Interesting previous reviews. I use this servo regularly because they're consistently the cheapest around. I've never waited and always been served promptly. Never an issue here with overcharging either. I have experienced that before elsewhere...

Visited Pie Face at this servo this morning . Bought 2 pies and both were put in a microwave. Though the pies were quite tasty, they were extremely soggy and freezing cold in the middle. Will never buy from here again.

Tonight at 6.20 pm after 15 minutes of waiting on pump I been told by the chubby teenage guy you have to wait 10 to 15 minutes before I finished my paperwork please somebody let me know what happening in this country .

Been using this United for years now. Gotta be the cheapest fuel around. The place is always spotless, the coffee is great ( and quick) the service is spot on and the chicken snitzel sandwiches are to die for!

This is the second time they've overcharged me. Last time it was to change the gas tank, this time I bought a bottle of milk, but they charged me for six bottles. Very annoying. Did they do that on purpose?

They over charged me I went to my car realized what had happened went back in and they refused to refund me the money. DON'T GO HERE!!! Go anywhere else!! Good service to go with the good rip off!!

Went their with a 4 cent discount card. The guy working had terrible English and refused to take it. Never had an issue using is at any other United, considering it had United branded all over it.

I saw on sing E10 $1.37 I come and bought it. When I did haft way for my tank she change to $1.47 . While Bp is next door unleaded $1.40 I lost over $10 because I saw this store cheaper.

I have been using this for almost a year, the staff members are very polite and helpful. Store is always neat and clean. Very welcoming staff and environment here. Highly recommended.

Great place to put air in the tires (or your blow up boat) for free. Sometimes there can be wait times of several minutes. “Godliness with contentment is great gain”

Worst ever. Rude and unprofessional staff. Ridiculous services and attitude. Since this servo changed owner, I have seen it turn from bad to worse everyday.

Been using this servo for more than a year now, never had any issues. Can be busy when the fuel price is cheaper than the BP down the road. Recommended.

Fuel stop with a pieface store inside. Has a range of everyday needs hot coffee and cold drinks. Also a coin laundrymat is on site.

Every second time I come here it is closed early, Gas is not working or Pump takes 3 minutes to get 3 litres in.

Easy access to drive in get petrol and food to eat on the go.. my $2 hot chocolate tasted great on a cold day

Always the cheapest fuel in the area. Never any delays. Happy staff. My local servo, couldn't be happier.

I love this place! The Tandoori veggie pie is awesome. Check out the massive ice box out the front

Unreliable, often run out of petrol so have to do a U turn to BP next door

they have soy milk for coffee. i usually go there for coffee and donuts.

Consistently low prices for petrol.

The pie was emazing! …

Worst service I have ever seen

Rude and disrespectful staff.

Pie was pretty good

Always best price

Friendly staff

Poor service