Dexter's your local Pet Shop

457 reviews

7019 Ogden Rd SE, Calgary, AB T2C 1B5, Canada

dexterspetshop.ca

+14037754551

About

Dexter's your local Pet Shop is a Pet supply store located at 7019 Ogden Rd SE, Calgary, AB T2C 1B5, Canada. It has received 457 reviews with an average rating of 4.8 stars.

Photos

Hours

Monday10AM-7PM
Tuesday10AM-7PM
Wednesday10AM-7PM
Thursday10AM-7PM
Friday10AM-7PM
Saturday11AM-6PM
Sunday10AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Dexter's your local Pet Shop: 7019 Ogden Rd SE, Calgary, AB T2C 1B5, Canada

  • Dexter's your local Pet Shop has 4.8 stars from 457 reviews

  • Pet supply store

  • "Another gem within the Ogden area"

    "I'm a new customer of this store and I will absolutely be back"

    "Poor customer service"

    "Great little Pet Shop"

    "Glad to have stopped by here all those years back"

Reviews

  • Rob Manthorne

Another gem within the Ogden area. This store is honestly so much more than a simple store, it is our animals source of quality food and supplies, and the life blood of the neighborhood. For 3 years now, I have been consistently buying all my pet supplies from Dexter's and no one else. They have the best prices, the most helpful and friendly staff. Why did I start shopping at Dexter's? It's this simple. I am disabled. I cannot lug him heavy cat litter and cat food from the grocery store. A friend of mine would always get food and litter delivered from Amazon, so I thought to myself, there must be a local option.. I looked into it, and lo and behold I found Dexters. Who does delivery, so I can support a local establishment, and not attempt to lift heavy bags of litter which causes me pain . Dexter's provides the necessities for my cats and my snake. I simply couldn't get by without them.. I highly recommend Dexter's to anyone. In the neighborhood or not.

  • Gigi

I'm a new customer of this store and I will absolutely be back. I live about 30 minutes away from them and decided to venture out after checking out their online store and seeing how much of a difference their prices were on toys vs the standard chain pet stores I go to in the city. It didn't disappoint! They ARE very affordable. I can buy KONG, Jolly etc. toys now in a large or XXL size for what would usually be the price of a small/medium at those other stores. They also offer delivery around Calgary, not sure if it's permanent, hope it is, and I'd love to use it for restocking on purchases. The only downside maybe for some, is their dog toy variety doesn't have many plush like toy options. They have many other kinds of toys and quality brands other stores in Calgary don't carry. Make the drive! Order online! Your wallet and your pet will thank you.

  • Erica Frank

Poor customer service. Little knowledge of how to let a customer leave happy or at least satisfied with efforts. If a product isn't in stock, or there are differences between what the website and what the store carry, the answer should always be, "you know what? I'm sorry. Can we order that in for you? Would you like to try a similar product?" How hard is it to problem solve with a customer? Instead, the response I received was indignant and defensive with little ownership over the problem. Perhaps it's because I'm a POC. I won't shop here again.

  • Passive Income & Finance Education

Great little Pet Shop. You get top qualify food for your fur babies & excellent service. My mom is older and its hard for her to get around even though she is a 15 minute walk from this store. The delivery service is awesome and every time they stop by they have a treat for my Mom's dog. They also provide better quality food then your large big chain stores and price difference is not that big of deal (especially considering you want to keep you pet healthy). Her dog is 12, a Boxer and going on strong!

  • Nathan Gale

Glad to have stopped by here all those years back. The people running this joint are the people you would ask to watch your animals while taking a trip- if they were your friends that is. The store is stocked full with great products, all high quality and great value. My dog and cat love the kibble I get here for them, and it's by far a better value than a big box store because their loyalty program is more of a profit share program for their customers. Couldn't recommend this place more.

  • Tim Dolton

Aladdin's Cave for pets - Dexter's sells EVERYTHING you could want for ANY pet. At the same price, or cheaper, than any supermarket. They do the most amazing special offers - it's worth popping in just to see what's on offer this week... Drew will get anything in for you, and give you a latte and a hot chocolate for your kids. And a treat for your dog. We go in the cold weather as an outing for the whole family, including the dogs!

  • Fred Naujoks

What can I say about Dexters wow incredible owner, incredible staff. I first went into Dexters for some dog food for our big girl and after talking with the staff and owner I came out more knowledgeable about food and dog treats, they also were wonderful and helped our girl with bowel problems. I highly recommend anyone shopping for pet food and supplies to check these guys out you won’t regret it!!!

  • Julie

I'm a new customer at Dexter's, and had a great first experience. I used their delivery service (which was free) so I made sure I placed a big enough order to justify it. Their prices were much better than the stores closer to me, and their selection was amazing. Their customer service was excellent and delivery was prompt (next business day). They definitely have my future business.

  • Cheri Bergreen

We always shop here for our pet needs, love that we can now get out dog food delivered for free on a regular schedule, that's been something we struggle with so this service has been a game changer! Great prices, excellent loyalty programs and festive promos make this pet shop the best in the City. The shop owner Drew is also amazing and kind and someone we love to see succeeding.

  • Haley Ross

This is the best pet shop in the city. No contest. Today I won a candy cane bully stick for our pup and I can’t even remember the last time a big chain store did something like that. If you live in the south and work downtown this is such a great location to pop into on the way home. They have everything. And the people are wonderful. This is local shopping at its best!

  • Kyle Riva

What a great experience. I input my order at 13:26 today, realized I made an error. Called the store at 13:29, talked to an incredibly nice and understanding person on the phone. 13:32 my order was fixed (substituted product)...order was at my front door at 15:36...1000 thank you's Dexters from me and Boswell (a very excited Frenchie who watched me open the box)!!

  • Kim Pruden

Dexter's is the best! I have been going here exclusively for many years and actually didn't realize I hadn't reviewed it before now. I love the selection, they carry almost everything imaginable, and I know I'm getting the fairest price on quality products. Supporting a true community, independent store just makes me feel all that much better about shopping here.

  • Brenda Boomer

Dexters has become my one stop dog shopping shop! They have everything you can imagine from raw food to dry kibble, Treats and toys for all kinds of pets. They have dog stuff cat stuff rabbit stuff, you name it they have it. Drew and his staff are absolutely fantastic. I love the idea that he is local and part of our community even more reason to visit Dexter's!!

  • s s

I just discovered this store, and I am so impressed. Extraordinary variety. Great prices. They had PlaqueOff for cats which is almost impossible to find. It is a bit of a drive for me, but I will come here every time. Friendly service. Most importantly, there is a bulldog sleeping at the cash desk. This is pretty much the only reason I need to come back.

  • Kylee Vicious

Love this place. Came recommended by local rescue I got 2 of my dogs from. Love that its local and independant. Prices are amazing for it being an independant business. I dont live close by so when I do go to Dexters & Bring my dogs in to help me shop :P I always end up leaving with a huge bag of food, treats, toys for amazing price. Thank you Dexters

  • Sally Dolton

Best pet shop for miles around. They do EVERYTHING any pet could need - and if they don't, they'll get it in for you. Friendly and fun to visit, always a treat for both the dogs and the humans. GREAT DEALS - competitive with mainstream supermarket prices, don't know how they do it, actually. Maybe through word of mouth popularity, like this review?

  • Roxanne Hawkes

There's a great selection of toys and food/treats! The reason for the 3 stars is every time I've come here, the staff have been kind of.. rude and unapproachable. I am by no means someone who usually complains about these things, but it was uncomfortable. I will go back and try again, but from the few times I've been there, this is my experience.

  • Olyver Preuter

Very cool establishment. All the animals are very friendly and more so than your average establishment like Petland or Petsmart. And they had exactly what we were looking for. The staff are very friendly and helpful. Their prices are quite competitive and lower than most pet stores. I would definitely recommend them for all of your pet needs.

  • Mark Ferguson

Love this store! They have such an amazing selection of quality pet food and supplies. They have a great rewards program so if you are loyal and buy all your pet food here it literally pays off!! During the holidays they had a Christmas tree and were giving customers gifts for their pets. Support local and shop at Dexter's.

  • Lynn M

Great experience. The staff were all super helpful and knowledgable without being pushy. Prices were also great and we got a very good deal on a dog bed. I will be going here for anything pet related from now on, and you should too :). They also have a points/cashback system which is an added bonus. Check them out!

  • Cheryl Ann

Dexter,s is a local pet store named after his dog Dexter who is in the store lounging around. His prices are bar non the best. Plus you get reward points. I'm not entirely sure how many points to redeem stuff. Gotta ask the owner. He is super friendly, very knowledgeable and I love buying my Bailee,s treats there.

  • Erica

Took a chance and visited the store for the first time today and it did not disappoint! Prices were very fair and the lowest I have seen compared to other pet shops. Great variety and assistance from Drew and another gentlemen today. Very happy with our purchase and will definitely return for our future pet needs!

  • Carla

This is a fantastic pet store. The owner, Drew is a very nice person that really cares about quality pet products for great prices. The staff are very helpful and knowledgeable on everything from allergy shampoos, indestructible toys, to top quality pet food and treats! My go to pet store!

  • Michael Wang

Nice pet shop with slightly cheaper prices for certain things (dog chew sticks) than other places. Also get 5% discount if it's your first time there. Additionally their loyalty gives you your 11th bag of dog food free. Probably our favourite place to buy things for our dog.

  • Shivam Kanoria

Drew and his employees are very warm. We went to get guidance about raw food and Drew explained everything thoroughly and offered treats to our dog. He listened carefully and understood the requirements for selecting the right food. Looking forward to visiting again!

  • Ryan Jelly

Great little pet shop. There prices are average like most small pet stores. Great customer service. We even got a free bag of treats for it being our first time in. They cater to all different types of pets from fish, hamsters, hedgehogs, dogs, cats and much more.

  • Chelsea Philip

Absolutely love this little local family run pet store! They have tonnes of Canadian brand foods and pet accessories. They are super friendly even brought all my items to my car for me. They sell our favorite Alberta made dog/cat food brands Acana and Origins!

  • Logan Kryski

Best pet store around! Drew and his staff are awesome to deal with and they have a fantastic selection of healthy pet foods and products. If they don't have what you are looking for he gets it in for you! Love Dexter's we don't shop anywhere else for our pets

  • Clara Di Palma

Excellent neighborhood pet supplies store! Doesn't have all the bells and whistles like the big box pet stores, but it has stuff you need for your fur babies! Plus, the owner and staff really know their products and what's best to match up for your 'kids'.

  • matthew culkin

This has to be my favorite pet store, the owner is so genuinely nice and you can definitely tell that he cares most about you and your pet and the free gifts and festive decoration at Christmas was outstanding. Prices are great and selection is very good.

  • Shane Brosseau

The owner and staff are incredible, every time we go in he gives our pup free treats and he's very knowledgeable about the products. He actually takes an interest in our dog. Love the service and hospitality, it'll be our only store we go to from now on.

  • Alexia I

Support local! These guys carry Canadian brands and are really personable and friendly. Plus, you get money back with every purchase that you can use toward your next purchase - we've already managed to get $30! We were just there earlier

  • Gizelle Becker

I love this place! I buy my Oxbow supplies here and the prices are cheaper than PetSmart and PetLand. I love how they have big enclosures for *most* of their animals. Only complaint is that they're selling a gerbil in a tiny cage and a

  • Erin Jones

Dexter's is great! They're so helpful, have lots of different stock and are definitely fair in pricing. They also have a loyalty program where you get 10% off which is helpful! It's nice to support local family run businesses as well.

  • Little Lisa

Super helpful . I got a harness for my big dog it was too big I switched it easily. Also got some dog CBD. Free treat samples and served with a smile! Love to support local shops this is a good one! Got a litter box for 15 bucks !

  • Katrine Konopnicki

We do most of our shopping for our dog here. There is a great selection of dog food/ treats and Drew is always available to help you out. They have great prices and you get 8% back on each purchase. Plus you can meet Dexter (he's

  • Brittany Desmoulin

They carry kitten milk replacement at $10+ cheaper than any other store. The prices are insanely good here, great selection and fantastic customer service. A bit of a drive to get here but definitely worth it. I will be back :)

  • redlinejcw

Really reasonable prices and great people here. Shop isn’t a huge warehouse but I think that’s the charm of it. They’ll have what you need and give you great advice along the way. There definitely earned my business.

  • Kevin Boorer

Been going to this shop for a little while. He keeps a great selection of quality products and high quality foods. Happy to allow orders for us as we buy frozen raw food in bulk. And he had a great rewards program.

  • Monika Yu

Wow, what a great pet store. Lots to choose from. Great selection of premium brands at a fantastic price. Definitely worth driving to and checking out. Highly recommend and will definitely return for the savings.

  • Carrie Cemka

Some of the best prices and selection in the whole city! They have so many products! We used the Shine tag machine and made our dog a new custom name tag! Very neat tool to have in store! Friendly, helpful staff!

  • Dianne Siewert

It was my first time shopping here , I was so impressed that they carried my specialty dog food. The staff was very friendly and really helpful. I highly recommend Dexters for all your dog or cat food needs.

  • Katie Dietz

Love this pet store! Very knowledgeable about the products and a great selection. I definitely like the rewards/loyalty program. Update- Still love this store! They are absolutely fantastic. I came in today

  • Rumi Keshavjee

Dexter's Pet Shop is very affordable and with a great rewards system. The staff are friendly and always willing to help. I don't mind driving out a little further to get my pet's necessities from here.

  • Cilla Liu

Such a lovely store with lovely employees! Drew was so kind to my friend and I and offered our pups treats. Has a great loyalty program and amazing prices. Definitely worth the drive. See you soon.

  • Diamonez R

Owner never greets his customers nor does he talk at all. Very unwelcoming and over priced! Been there 5 times and thought maybe he had an off day. Seems everyday is an off day

  • Betty Lee-Giorio

I’m impressed by the quality and variety of dog food Dexter carries. Kelsey is very knowledgeable, pleasant and helpful. Love Garreth, such a sweet puppy ❤️

  • Richard Woodley

Nice layout and a decent variety of foods, toys and accessories for all types of pets. Staff are very friendly and approachable and know their products.

  • Chrissy Hilton

They are so amazing here! Prices are amazing and the staff are super! They know us and are quick to show off new products we might like for our pets!

  • Lysa B

Amazing selection, great prices and everything I need for my babies, with the speediest delivery around! You’ve gained a new recurring customer!

  • Joyce Li

Went there for dog treats and dog chews. Great selection and affordable prices especially for chew sticks. Also amazing rewards program too.

  • Paul Vickers

Very knowledgeable staff. Locally owned and independent. Great selection and many Canadian-made products, some are even made in Alberta.

  • Jay Boville

Great family owned pet shop with competitive pricing and a rewards system. Good variety and they always have a little treat for the pup!

  • Sabrina Chubak

Awesome pet store, lots of product, very friendly, always helpful and holds stuff when you need it +always has what we need. Thank you!

  • Annie Xu

I recently found this store and I love it! Staff members are very helpful. Lots of raw options as well as very good brand of kibbles.

  • Chelsea A

Amazing store! Stopped in last night to stock up and received 80% off from the giving tree!! Staff is so friendly and always helpful.

  • G

Knowledgeable staff, friendly atmosphere, clean and tidy environment. I always look forward to grabbing my dog food from this store.

  • Alice Tong

Love this pet shop! They stock a hard-to-find brand of dog food for my dog's particular diet. Great prices and they even deliver!

  • Marketa Grosova

Love this place, they are fairly priced, and have a lot of options. Staff is always friendly, and I love supporting local.

  • Cydney Potter

Every time I’ve been in the staff have been so friendly and helpful! Great selection and picked our pup up a treat today!

  • Lauren Street

Great local company for pet supplies. Staff is very knowledgeable and able to help answer any questions you may have.

  • Dean Tetz

Great little store, conveniently located in ogden. Owner is happy to help and friendly as well to owners and pets.

  • Stephenie Raba

Owner is always kind and helpful with any questions I have and quick to offer products to help fit my pets needs.

  • Jayesh Gaad

Awesome selection of pet food, treats and other goodies. They also offer home delivery which I really appreciate.

  • Heidi Koot

The best pet store in town! Natural products, amazing rewards program, so many different items. Love this place.

  • Jillian Wilson

Amazing customer service! Very friendly and helpful. Everything you could possibly want in a pet supply store.

  • Dave Lannon

Super Knowledge about their products. Wonderful selection. We raw fee our dog so the choices are fantastic.

  • Laura

This shop offers products I normally cannot find anywhere else and the local delivery option is terrific!

  • Eliaza “ShortEe” Weatherby

Locally owned and operated! Great and friendly staff. Super helpful. One of my fav pet stores!

  • Kerri James

Best prices and wonderful service. Loved our first time there today, we will be back !! …

  • Rebecca Robertson

Best prices for best quality products! Great customer retention program and awesome sales

  • Carolyn Kozak

Lots of products at very affordable prices. Staff extremely friendly and helpful …

  • Paige Hartman

Wonderful selection of items. Very knowledgeable staff. Pet friendly. Great service.

  • Sean Mair

Abysmal Betta care on display. Filthy water, and half of them are dead. Shameful

  • Kris Read

Very friendly staff, really good prices, and they stock healthier pet foods.

  • Jolene Fieber

Great service each and everytime. Extremely helpful staff and low prices

  • Jason Cassels

Great little pet shop. Lots of variety and knowledgeable staff.

  • Catherine dawson

This is my fave pet store! And dexter is the cutest doggy

  • Rob Jones

Great place, good prices and the staff are very helpful.

  • Zeljka Maxwell

Great pet store large variety of items and great prices

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