My Boys adopted a bearded dragon from Petsmart. After a couple weeks going to visit him and seeing him in his enclosure, we finally brought him home. He was a birthday present for the kids. Customer service is a plus here. Jordan who introduced us to the bearded dragon, which we named Flaming Hot (nick name Cheeto) gave us all the details as well as the pros and cons of living with a bearded dragon. We are very happy with him as he has a great personality that is energetic at times, but chilled most of the time. A great pet for someone who doesn't mind dealing with different kinds of bugs. It's worth it. He's a great addition to the family and the family cat doesn't even bother with him. Curious at first, but now just doesn't mind.

What a great experience! After a skunk spray on Friday night, I tried to find a place for some further “deskunking” for Talli on Saturday morning. The woman at the Appleby Line PetSmart was very helpful - they weren’t able to squeeze her in but suggested calling the Stoney Creek location who found us an appointment that afternoon. Everything from the check in through picking Talli up was handled beautifully. All of the staff was very friendly. Many thanks to Sara, who groomed her - the whole family agrees this was Talli’s best haircut ever. We’ll definitely be back!

Was in to see a specific kitten a couple of days ago. Went back today to confirm that it was the kitten I wanted to adopt. Was told I couldn’t see the kitten without filling in an adoption agreement? WHAT. I didn’t do this the first time I was there why now? I’m not going to go through all the paperwork to find out the kitten isn’t the right one! I left without adopting. I mean come on I’m not a kid just wanting to play with them ( as the people the other night did that spent a half an hour doing)absolutely absurd. Won’t be back very poor customer service

My experience at this place has been nothing short of amazing, I always get our cats groomed here. Everybody is pleasant and we always get greeted, Amberly and her entire team always make sure the pets are taken care of, there's really no complaints. They always let me wear my face muzzle too! It's always nice to have a choice when it comes to that. And their nails have never looked better, done quickly and efficiently. Remember, never trust anyone with two Y's in their name. Thank you guys for all that you do, keep up the hard work :] <3

Rebecca in grooming did an amazing job on our senior dog! We had just adopted her the week prior and she was very matted and in dire need of a grooming. Unfortunately we came from out of town as this location was able to get us in the quickest. Rebecca explained she would have to cut her hair all the way down but would make her look cute and not buzzed. We we're thrilled when we seen her come out and! Our dog had no nicks, cuts or showed any signs of stress. Very satisfied! Before and after pics below.

Amazing experience with JORDAN, CASSIE and JESSICA! They were extremely knowledgeable even with some odd questions, reassuring and genuinely cared about the animals they care for and they went above and beyond for me! The process for getting two piggies was just great and i will be returning to this specific location for everything for all of my pets. 100% honestly the best customer service experience I’ve ever had in my whole like!

It's always a quick trip for me, in and out with what I need super quick. Occasionally I like to look around and spend too much, but by doing that I get to see all kinds of new items, and try different treats for both my cats and dog. Clean store, well kept, and lovely staff! I get pup groomed here all they time by Robin, love her! She's amazing with my dog and does a great job every time!

Nice location, big, well illuminated. Enough of free parking. Staff is very helpful, they are expertise in several areas. I was surprised to see Reptiles, birds and Guinea pigs selling! Couldn’t see cats or dogs. Grooming services are here as well. I was impressed with the actuarían, didn’t think it was so well equipped! I always find what I look for here. Regular customer here!

Glad to see there were no cups with bettas. Makes me sad when they aren't in proper tanks or with proper filtration system. Some stuff was on sale but mostly overpriced. Looking for rat food without peanuts but they don't have. It's hit and miss. Sometimes they have good stuff and on sale and other times it's way too expensive for the quality ie food, leashes.

Pictures are BEFORE and AFTER Biggest Thank you to Robyn in the Pet Grooming department. My Pomeranian, Cooper got his first hair cut today! He looks AMAZING! He's clean, soft, fresh teeth, short nails, clean ears. Absolutely amazing job Robyn! Thank you so much!

The best Petsmart to go to and the best staff! Everyone is so nice, professional and helpful and I always feel so welcome from when I first come in the door to the moment I leave. The store is well stocked, clean and the animals all look to

I just wanted to give a special thanks to Jordan for being so informative and kind when I was in to ask for help with my fish tank. Not only was she so helpful with everything that I asked, she made me feel like she really cared! This store

I am extremely disappointed and frustrated with the lack of professionalism and commitment I have experienced in the few months with the Petsmart 502 Centennial Pkwy N #2, Hamilton, ON L8E 0G2. They've given me appointments twice to have my

I brought my cat in for a cut and I was super impressed that when Laura saw him she said he didn’t need a full cut and bath so I got a cheaper option. I have to say, she was so sweet and kind to him. He was so content and not stressed at

staff is fine but this corporation is generally disgusting. your reptiles are suffering in those tiny little boxes piled on top of each other, they need to run!! hamsters and gerbils living in plastic boxes being blinded by fluorescent

They cancel your confirmed appointment and at the same time take walk-ins. Pathetic service and completely racist discrimination. This was the Centennial location where my puppy has been many times. Now, never again.

Extremely k8nd & helpful staff! Well stocked cat food (Dry & Can), I found my cat's favorite items.. The store was very clean, and shelves were tidy & well organized. Great shopping experience!Thank you..

Big thanks to Aspen & Robin those two groomers will go out of their ways to accommodate Rocky….. not a big fan of nail cutting….. but those two can always manage….. and Rocky loves them and so are we

Only giving 2 stars as they packed my order for me no problem within 1 hr of closing which i appericate so much! Upon arriving to pick up my order i grabbed a few things getting to the cash the

I haven't been able to get the larger bag from the one 1779 Stonechurch location for the past 18 months! Who would have thought that the small shop on Centennial Pkwy North would have them!!!

This is a brand new store and there is no need for fish to be dying in their tanks and have absolutely disgusting environments. If I could give zero stars I would Should be ashamed.

Would definitely recommend the grooming service at PetSmart. Laura was extremely friendly, professional with an attention to detail. Thank you for taking such good care of Spencer.

A courteous, knowledgeable staff. Excellent in so many ways, product selection is enormous. My new go to for Uma, Himalayan, and Mozart, tuxedo guy. Supportive staff. Great!

I came to buy a hamster for my son today. Janica was an amazing help in getting us everything we needed and to answer all the questions I had. Top notch service. Thank you!

Way more expensive then other stores that aren't too far away. Also I've gone in and had to tell them they had a break out of ick. I don't go much anymore now.

Amberlyn was great with my Buckley! She treats him with so much love as his little body has been thru so much. Always great service from the staff. Thank you!

Great selection, friendly staff and a superb grooming experience with Isabella! Very organized and professional. Frye is a happy boy!

I love getting my pets ❣️ there I bought a red tailed shark for my 29 gallon fish tank

I always visit the cats up for adoption while I am here getting food for my own cats

Chantal is wonderful with our anxious dog. Thank you.