I have had the privilege of working with Andy and his team at Andy Burnside Desjardins Insurance Agent since 2021, and I am genuinely impressed with our collaboration. Andy's dedication to supporting the community and his passion for his work make him an exceptional professional. Andy and his team consistently go above and beyond to support the community in every possible way. Over the past two years, Andy has taken his commitment to local businesses to the next level by collaborating on various initiatives that have made a positive impact. His enthusiasm and dedication are truly inspiring. Working with Andy and his team has been nothing short of phenomenal. They are highly professional, knowledgeable, and ready to provide unwavering support. If given the opportunity, I highly recommend collaborating with Andy and his team at Andy Burnside Desjardins Insurance Agent. Their unwavering dedication and involvement with the community make them an outstanding choice. I am truly grateful for the chance to work with them and witness firsthand the incredible work they do.

My experience has been that you are in good hands with Burnside Insurance. I recently moved to B.C. from Ontario after a couple of decades of them being my insurance provider for home, vehicle and corporate insurance. They left no stone unturned to provide documentation and advice on how to transition my coverage to a new service provider where needed – some insurance, fortunately, was able to be retained with them. They also helped me save lots of money in unnecessary extra insurance fees from movers, car shippers etc., that were not needed as I already had coverage through my existing policies.

"I was blown away by the quote I received from Kyle Cooper with Desjardins Insurance. It was not only incredibly competitive but also tailored to cover all my specific needs. Kyle was efficient, friendly, and went the extra mile to explain every detail, making the process smooth and hassle-free. This quote not only would save me money but also gave me peace of mind, knowing I would have the right protection. Plus it was done in just a few hours. I'm truly grateful for the outstanding service and would recommend Kyle to anyone looking for value and reliability."

I chose Desjardins initially because they were very responsive. I also just appreciate being able to walk-in without an appointment and not being made to wait. However, the 5-star review is thanks to my recent interactions with my agent, Kyle C. He has been very supportive and I especially love his sincerity and proactiveness. As just one example, as their team was doing a routine update on my profile, he discovered that he could reduce my monthly charge and called me AFTER applying it. I trust this team.

We have been a clients of Burnside Desjardin Insurance for many years. Our Home and cars been Insured with this agency. Never got disappointed, always happy. The stuff is very polite ,responsible, and professional. If you need to be done something fast - they will do it for you in no time. Always reachable. They are working as a great team! I usually communicate with Katherine Irving, or with Manager Scott Wilson. They both wonderful persons. I would definitely recommend this company.

I called and dealt with Scott, who is an amazing, extremely helpful person (and his patience knows no bounds when my brain decided to freeze!) He gave me the exact info I was looking for and I was done organizing my business insurance with him within 20 minutes tops! We were cracking jokes the whole time (which I loved) and he made the intimidating process of getting business insurance so smooth and easy! Please ask for Scott for all your insurance needs! He's the man!

I have been insured with Burnside Insurance for over two decades now. They have competitive rates, exceptional service and you are not just a "number" here but a valued client. My agent, Scott Wilson, is such an asset to this insurance team. He always responds to my questions promptly, is highly knowledgeable and super friendly! I highly recommend Burnside Insurance for their rates, service and overall peace of mind when dealing with any of your insurance needs!

I’ve been working with Scott Wilson for close to 8 years; in that time, we have bought and sold numerous homes including difficult to insure properties, vacation rentals and long term rentals which have unique insurance needs. Scott has provided countless hours of prompt service through all of our life’s changes and guided us every step of the way with invaluable advice. Cannot recommend Scott enough! 10/10!

Kyle Cooper has been outstanding to deal with ! He gets the job done on time, on budget and educates along the way if you have any questions or concerns. Very pleasant to deal with and he prioritizes work to make himself available on short notice for time sensetive issues as well. Very happy to have made the switch to Any Burnside Insurance so far.

Non co operative, expensive. My rate for two autos plus home insurance increased 30% this year with No At Fault claims. When I asked the reason for the ridiculous increase, I was told that the insurance companies lost money during covid...Seriously!! Will leave this company as soon soon as possible. Unfortunately unable to give them ZERO STARS ..

Bryan & Andy Burnside and their team have provided our family with home and auto insurance since 1995. My recent positive experience with Scott and Kyle confirm the reasons why I have been with this team for so many years. I strongly recommend the friendly, knowledgeable and professional Desjardins (Waterdown) team for your insurance needs.

The best insurance company ever! Perhaps it's because I have the best agent, Scott Wilson. He has been my agent for more than 20 years, and I have absolutely no complaints! He is quick to respond, professional, and just a great person to talk to about my insurance needs. Thank you Scott for making my experience at Desjardins AMAZING!

Kyle, Sarah, Andy and the entire Burnside team are exceptionally friendly, kind, and helpful. After a couple of difficult experiences with robo-insurance providers, it’s been so great to just call and get a lovely human on the line anytime I need help. I’ve been with Burnside for over 2 years and hope to with them for the next 20!

I have been a customer for several years now and I am very pleased that I did. I have 2 cars and house insurance with them. I have made several changes during this time and every time they did it quickly. The staff at Burnside are very accommodating for any needs that you may need. Keep up the excellence work that you do.

We are happy clients for 20+ years for house & car ins. Andy has put together a great team. Scott Wilson is always fun to work with, explains everything, great recommendations, & always available. We totally recommend them. Thank you for the great service over the years & going forward!

I just recently became a client of Desjardins for my car and home insurance. Sarah helped me with all of my questions and needs and was absolutely incredible and beyond helpful! I would definitely recommend this business to everyone my friends, family and first time insurance buyers.

We have been a customer of Burnside Insurance since 1996 and have experienced impeccable service throughout. Quick response and always pleasant, fair prices and an ability to create a repore with your agent, rare quality these days, are their key features. Highly recommend.

I have been using Burnside/Desjardins for close to 30 years and cannot say enough wonderful things about them. For every claim I have had, it has been dealt with quickly and successfully. When I call I always get a person not a machine and am treated like family.

I have had such great customer service with Andy Burnside Desjardins Insurance. They always reply to phone calls and emails promptly and always patient and kind when answering my questions. I do not think there is anything that they could possibly improve on.

I have had the pleasure of having Andy and his team take care of all of my insurance needs for many years now. Everyone I have dealt with is kind, friendly and knowledgeable. Any questions I have are always dealt with promptly. I recommend them highly.

Sarah and Amanda were very professional in my dealings with Desjardins. They handled my issues promptly and were sympathetic to my individual needs. I won't hesitate to recommend Desjardins to those looking for insurance. Thank you so very much.

Scott was recommended to me by a friend. I was having problems with my existing company and nobody would answer any of my questions. I called Scott and took the time to explained all kinds of things my own insurance company wouldn't taker

I had the pleasure of dealing with the Agent Kyle Cooper when setting up a new car insurance policy. Not only did he answer my initial email inquiry within the same business day, but he continued to respond promptly to all my emails and

Have been a client at Burnside Desjardins for 5 years, they have always been very professional & quick response times to all inquires. Sarah Williams has been especially great to work with. Highly recommend them for your insurance needs.

I called to get auto and home insurance quotes. Scott was friendly and very helpful. He answered all my questions and helped me find the proper coverage for the best price. I highly recommend Andy Burnside Desjardins. Ask for Scott!

I have been a client for over 25 years, and every interaction has been amazing, they have always been there for us, just this morning I needed help with an issue and Kyle Cooper was there every step of the way to get it resolved

Andy, Bryan, Scott and Katherine have been taking care of our family’s comprehensive insurance needs for over a decade. They are friendly and so easy to work with, and their responsiveness is second to none!

I have been a customer for about 6 months. Excellent office. Kyle is very quick to learn the needs and promptly identifies the best insurance product for personal and commercial risks. Highly recommend.

We have been customers for years and have multiple policies with Andy Burnside. The team is amazing to deal with. Highly recommend giving them a call if you’re looking for an insurance agent.

I have been a customer of Burnside Insurance for many years. I really appreciate that everyone is always prompt, friendly and thorough. This personal service by a local company is key to me.

Horrible customer service, will not pick your call if they know you want to cancel. Left a message 5 times for someone to get back to me, and they gave me the run around, do not go with them

I just came back to desjardins insurance and getting the help i needed from Kyle cooper was an easy transition. Extremely helpful and easy. You couldnt ask for a more friendly agent !!!

Dealt with Kyle Cooper, he was a such a pleasure to work with. Very professional and extremely responsive when I had questions. Will continue to deal with him in the future.

Great customer service! Always a pleasure doing any business through them! Kyle is professional and knowledgeable in his role. Makes understanding everything easy.

Kyle was super professional as well as helped me honestly get the best possible price and helped me through the process of every question I had to get insured

I’ve referred all my friends and family here. Scott has looked after all of my family’s insurance for years. He’s knowledgeable and trustworthy. Go see him!

Excellent service. Always quick to answer the phones and respond to changes and questions about my policy. Friendly and efficient service!

Wonderful fast and friendly service from Kyle. Would highly recommend Desjardins insurance, been with this agency for years. Take care

Sarah was very helpful and pleasant to deal with. We’ve been with Andy for almost 20 years and don’t plan on switching.

Kyle was amazing at helping me set up home insurance, and went above and beyond! thank you for great support!