This company will just take your money and when you get into an accident that isn’t your fault and you are getting screwed by the insurance he sell. HE WILL DO ABSOLUTELY NOTHING TO HELP YOU. ALSO WILL NOT EXPLAIN HOW YOU WILL. BE SCREWED BY THE COMPANY HE SELLS YOU. I DONT HAVE A CAR. THEY ARE TRYING TO PAY ME HALF OF WHAT MY CAR IS WORTH AND STILL NO CHEQUE. I. ANT GO TO PHYSIO OR DOCTORS APPOINTMENTS NOW EITHER. THIS HOW YOU GET TREATED WHEN YOU ARE IN A 100% NOT AT FAULT ACCIDENT DO NOT SHOP HER FOR INSURANCE!!!!!!!!!!! STEPHEN DUNN DOES NOT CARE ABOUT YOU AT ALL!!! Just your money Photos added. The red car is my actual car. The paper is the appraisal of my red car. The white car would be the only suitable replacement for what I owned and now don’t. The worded photo is the Pathetic Offer I Was Made to Replace My Beautiful Z28 Camaro. Also the insurance company took the rental away on October 21st. As of October 31st Still No Rental (kidnapped at home) No replacement Car. A Still No Hope Of a Cheque to replace my car. And I pay 200 dollars a month and this Accident Was Not Even My Fault. IM BEING BULLIED BY A CORPORATION AND NOT BEING GIVEN BACK WHAT WAS ACTUALLY LOST. THIS IS CRIMINAL!!!!!!!!!!

I recently contacted Stephen Dunn and his team at Desjardins to receive a quote for car insurance. As a "younger" driver I had been paying a lot with my previous provider and was looking for a better price. Stephen was quick to help me arrange a meeting with his colleague Nichole, who helped me immensely. Not only did she help save me a lot of money, but she made our meeting personal. She helped me understand my coverage and ensured I was getting what I wanted. Stephen and his team value their clients and get to know you, which I never had with my previous insurer. After getting my policy set up I received follow-up emails to ensure everything was going well, and even received a hand-written letter thanking me for trusting them with my insurance. Stephen, Nichole, and the rest of their team goes above and beyond to ensure you are satisfied with your service, and ensure you receive the coverage you want. Thank you again for helping me, I will be sure to recommend them to anyone looking for a new insurance company.

Stephen J Dunn Insurance is the best. We have been clients for over 39 yrs. They are always happy to speak to you about any concerns you may have. They are quick to answer your questions and to get back to you with any information you have requested. When we had to put a claim in, they were courteous, fast acting, trustworthy and gave us peace of mind. I love that every time I call, I speak to someone. Never am put on hold. Everyone is wonderful. I recently spoke with Adam and Nichole about one of our policies and they were quick to give me the information I requested. They never made me feel like they were too busy to answer me or that I was bothering them.

After a horrible experience with our prior brokerage, we decided to give Stephen Dunn Insurance a call. We worked with Adam who was attentive, friendly and on the ball to get us covered on a very tight timeline. He kept us up to date, and worked very hard to get us coverage for our hobby farm and our unique coverage needs. Not only was his price reasonable, it was less than our prior coverage and 100 times the service! We are so happy to be connected with Stephen Dunn and Adam and to be covered by such an awesome team. Thanks again guys!

I was in a motorcycle accident last yr and when I bought the bike I asked for full coverage and then when I had to file my claim for my motorcycle I was rudely informed that I did not have full coverage on my bike because they felt my bike was not worth having full coverage, so now I have a motorcycle that I have to repair out of pocket . I have been with Steve for over 25 yrs and I have never been treated this poorly by him or his staff. I will be looking for a new insurance company cause Steve only cares about your money and not you!!

I can't say enough about the Stephen and his team. In a world where personal service is taking a back seat to the bottom line and taking care of ones self.....Stephen and his team go the extra mile in providing old fashioned insurance service in the modern world. My family and my sister's have benefitted from the caring and professional service of this great insurance agency. I hope to always be a part of the Stephen Dunn team.

I recently contacted Adam at Desjardins in Ancaster for home and auto insurance. He was amazing to work with. Any questions and concerns I had were quickly answered. I met the entire team and they were all super friendly. A special shout out to Nicole for her assistance as well. It was also nice to end up with a substantial savings from my current provider. Looking forward to being part of the Desjardins family.

I've been with Steve Dunn Insurance for a long time now and Steve and his staff are always a pleasure to work with! The rates have always been reasonable and the personal service is something that is hard to find these days. When I had flood in my basement Steve called me back - on the weekend - and gave me his cell number if I need to call him back again. All around great guy and great company.

We had to make numerous insurance changes lately that involved multiple properties and cars. Adam was our contact at Stephen's agency, and he was professional from start to finish. He sounded like a youngster on the phone, but his delivery was that of a seasoned pro! I would not hesitate to recommend Adam Lichti and Stephen Dunn's Insurance Agency to anyone. They are a class act!

I recently bought a home with my fiancé. Finding insurance packages for our home and cars could have been a nightmare, but Pamela - the agent we worked with - made it so easy for us. She was knowledgeable, kind, patient, responsive, and helpful. She also got us great rates. I'd strongly recommend her services for anyone who wants good rates and good customer service.

No-one enjoys paying insurance but I can say with confidence that the staff at Stephen Dunn Insurance make the process as pleasant as it can possibly be. I have been a customer for over 30 years and each interaction has been a good one. The one time that I actually needed their help for a home issue, they were exemplary in their level of attention and care.

My experience with Desjardins was fantastic! So easy to deal with. There was a mistake with my billing and Emma reached out to me right away to explain and to make things right. She then followed up with me to make sure I didn’t incur any fees for the error. I’m very pleased with how they handled it. I highly recommend them!

We have been with Stephen Dunn for over 20 years and have always had the best in service. When the time came to use our coverage, they took care of us and came through like an insurance provider should. The staff are always helpful and fast to respond to our ongoing requests and needs. Thank you all there at Desjardins!

It's our absolute pleasure to recommend Stephen Dunn with Desjardins Insurance to whom we have known and deal with all our insurance need more than 40 years. Stephen is an all around great person, dependable and incredibly hard working. His office team is always very friendly and helpful as well.

I was impressed by the superb service I received from Adam Lichti at the Stephen Dunn Insurance Agency office. His attentive listening skills and understanding resulted in providing me with the most reasonable property and auto insurance policy package that best suited my needs.

I have dealt with Steve Dunn for over 30 years and recently had the pleasure of working with Monika Santucci. I am going through a move and Monika exceeded all my expectations with the insurance changes involved and responded immediately with my questions. …

I insured my new business last year with Desjardins through Stephen J Dunn Desjardins Insurance Agent. Team members are very helpful and professional, they gave me professional advice as I approached them, I'm so happy with their service and strongly recommend them.

I have had all my insurance with Stephen for over 25 years. Recently, I have been working with Adam and his service doesn’t disappoint! When I call or email, he is always quick to reply and goes above and beyond. Always a great experience. Highly recommend!!

Have dealt with Steve’s agency for over 37 yrs. Service has always been stellar, very personal team. Questions always answered in a very timely manner. I have never had to wait on anything. Would highly recommend for all your insurance needs …

This team is excellent, they take their time with you, and help you along with your growing insurance needs. They are always very quick at responding, easy to work with, and patient with people that have no idea what they are doing :) Thanks guys!

We have been with Stephens office for over 25 years! Everyone is amazing and ready to help ! Nichole treats us like family ,she is so friendly and gets right on any questions or changes we have ! Thank You for taking great care of our needs

Honestly very disappointed with the way they went about my inquiry for canceling my auto insurance as the company I work for provides better rates. Pamela was very kind and considerate while Stephen did not even reach out to me. He relayed

Have 2 cars plus a house insured through Dunn. A recent change request had Tamara straight on the phone to me and we got a new insurance policy quickly sorted. It’s that personal attention that maintains my loyalty to Dunn!

Amazing experience, the team is always available and willing to assist. Nichole is my agent and takes customer service to another level. Willing to slow everything down take the time and explain. I know I am in good hands

We have been with Stephen Dunn for many, many years covering our home and auto needs and each time we experienced difficult times, he and his team have treated us with upmost respect and left us very satisfied.

I have been with Stephen J Dunn Desjardins Insurance since 2006. It never crossed my mind to ever use another insurance agency. They have treated my family with truly caring and helpful advice since we first

Thank you Nichole for diligently getting us Home, Auto and Business insurance. Working with you over the years has been a pleasure. You've always helped us get the right coverage for our changing needs.

I can't say enough good things about Adam and all the staff at the Stephen J Dunn Insurance Agency! Their personal touch, attentiveness, and expertise truly impressed me. Highly recommended!

My go to for anything insurance related. Nichole is awesome! She’s really thorough and answers all of my questions in a timely manner. She always makes sure I get everything I need.

I found Michelle at Dunn Insurance to be very informative and went out of her way to be helpful by obtaining information that was relevant to our inquiries.

Adam Lichti was the best. He made sure that i was taken care off for my needs while my car was off the road. He made all stress go away. Thanks adam!

I had the pleasure of working with Nichole Falzon today when I called with some questions. Professional, helpful, patient and perfect follow-up.

Thank you to Adam for pushing through and providing great customer service just ahead of a long weekend. So much appreciated. You are my hero

Excellent service from Adam Lichti! Having Desjardins (Stephen Dunn) insurance for auto AND home for 4 decades has been a win-win experience.

STEVE DUNN and his staff have been a fabulous team to work with over many years. We are thrilled to recommend this firm.

Friendly and prompt service over the phone. My insurance has been with Steve Dunn for many years. Thank you Adam

Pamela was incredibly friendly & helpful and was able to assist me with my questions in a timely manner!

I have had excellent service by Steve Dunn’s Insurance. I have recommended him to a few friends.

Very professional, exceptional customer service, good rates - what more could you ask?

Great team at Stephen J Dunn, and great service! Thanks Monica!!